Plusnet Outage Report in West Malling, Kent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in West Malling, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (14%)
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Total Blackout (11%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near West Malling, Kent, England
The most recent Plusnet outage reports came from the following cities: Rochester, Tonbridge, Longfield, Gravesend, Maidstone, Royal Tunbridge Wells, Chatham and Sevenoaks.
City | Problem Type | Report Time |
---|---|---|
Rochester | Total Blackout | |
Tonbridge | Internet | |
Longfield | Internet | |
Gravesend | Internet | |
Maidstone | Internet | |
Longfield | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Dawn Gould
(@gouldydl) reported
from
Dartford, England
It’s doesn’t matter if I’m only paying £8 a month, u are supposed to be giving me a service @Plusnet #nosignal#badcustomerservice
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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Vikki
(@Wattsit01) reported
from
Swanley, England
@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
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Usman
(@utkhan79) reported
from
Sutton at Hone, England
@Plusnet How is it seamless when my perfectly working line doesn’t have any signal now. Plus net was supposed to take over yesterday and now my line is dead with no dial tone let alone any internet.
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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Kate Marr
(@kate_marr) reported
from
Gravesend, England
@Plusnet I want to cancel but I can't get through!
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Gill Dale
(@GillDale3) reported
from
Sutton at Hone, England
Plusnet is crap. Don’t go there. Switched to them monday, no internet. Now told nothing until 28 Feb! Unbelievable. Come back Virgin Media all is forgiven
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Helen M
(@HelenMy48) reported
@Plusnet This hasn't worked for me. I have two email clients on different devices. Neither are working. Both tell me to sign in and when I try it tells me my password is wrong. I tried to set up a different client. It told me it couldn't connect to the server.
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Roger Sanford
(@McWojjed) reported
@Plusnet Is there any chance we can have a realistic and honest update as to what is happening and when you will be resolving the email outage please? 🤨
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Jonathon Moreels
(@Jmoreels) reported
@plusnet so according to the latest service update most people can connect now…I guess I don’t fit into the “most” category as I still can’t connect.
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Helen
(@Helenintgarden) reported
My @plusnet email address isn't working properly... I'm struggling to send a couple of emails on my phone... and noticed some messages coming through late... Thankfully did a search & saw that they are having problems... but not sure what to do with the messages I need to send...
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tenminuteteach
(@tenminuteteach2) reported
💯 do not recommend @plusnet @plusnethelp all I seem to do is be on the phone solving ANOTHER issue
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Ian S
(@ims_ian) reported
@Plusnet Hello. Second day of mail problems. I have now received some messages but outgoing messages are still not sending, when will normal service be resumed? Thanks
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phil morgan
(@philmor45506957) reported
John Lewis webmail provided by Plusnet not working for 2 days, credit due? Hopeless info on website,just fix it.
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Helen
(@Helenintgarden) reported
@Plusnet Thankfully my messages have both been sent now... We use an email client and messages are a bit unpredictable but seem to get through eventually... I was just relieved to find out that it wasn't a problem with my phone...
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David Squirrell
(@squirrell_david) reported
@Plusnet help us! Day two and still only a very limited sporadic email service - is it really going to be fixed tomorrow?
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Tom Spaceman
(@tom_spaceman) reported
@Plusnet Just been informed that Plusnet are no longer happy to support my Fibre to the Premises and that I should move to BT when my contract runs out in January. Thanks Plusnet, I really feel valued as a customer.