Plusnet

Plusnet Outage Report in Thurso, Highland, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thurso, Highland, Scotland 03/28/2024 08:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BonkersBexley Malcolm Knight (@BonkersBexley) reported

    @NozzaMN @plusnethelp Plusnet is BT by another name. Last time I checked they did two fibre to cabinet services, theoretical peaks of 40 and 80. My sister gets 36 on the 40 service. I get 60 on the 80. Used to be 70+. Things get worse.

  • _JamieMcIntyre Jamie McIntyre (@_JamieMcIntyre) reported

    @Plusnet Yes, I read your first meaningful update of the day, posted at 3.09pm. And 'some customers' is a disingenuous way of putting it, plus it's not 'just now' it's been since last night. It's bad enough e-mail is down, without trying to sugar-coat it 😳

  • dgpearce1000 David Pearce (@dgpearce1000) reported

    @_Railcards bought digital railcard this morning. Unfortunately @Plusnet email system has been down all day so can’t receive activation code. If still not working tomorrow, is there an alternative means of getting code? Thanks

  • TonyOcton TONY OCTON (@TonyOcton) reported

    @Plusnet My business has ground to a halt today thanks to your inability to fix the email issue. 24 hours without a functioning email account is unacceptable for anyone, especially a business. “We’ll do you proud” Cheap words from a below par company! Hope you are “proud”!!

  • TonyOcton TONY OCTON (@TonyOcton) reported

    @Plusnet My business has ground to a halt today thanks to your inability to fix the email issue. 24 hours without a functioning email account is unacceptable for anyone, especially a business. “We’ll do you proud” Cheap words from a below par company. Hope you’re “proud”!

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @Plusnet message this morning advised to check back in a couple of hours. Now says resolution by tomorrow morning on email issue. Please expand on what the issue is and when actually service will be restored, call centre message suggests you dont know really.

  • shazridz27 Ridz (@shazridz27) reported

    @Plusnet my sim hasnt arrived and I no longer have service from my switch to you! Help

  • jessacc2 jessacc (@jessacc2) reported

    @Plusnet Try getting your email working for us all yeah? Been down all day.

  • trevoramorris TM (@trevoramorris) reported

    @Plusnet Is plusnet email working? I get errors when I try to open it up.

  • MiaWest2304 Mia Weston (@MiaWest2304) reported

    @Plusnet Never mind spouting nonense like this. My email (& that of most others) has been down since about 8pm last night and you're hoping to fix it by tomorrow morning! Utterly useless. Time to vote with our feet.