Plusnet

Plusnet Outage Report in Thurso, Highland, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thurso, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thurso and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thurso, Highland, Scotland 12/07/2025 03:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DrHCoutts Hannah Coutts (@DrHCoutts) reported

    @Plusnet Our WiFi is down in KY15. Any ideas when it will be back?

  • Plusnet Plusnet (@Plusnet) reported

    @fatboyAP1 I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • CharcuterieFarm Hill Farm Charcuterie (@CharcuterieFarm) reported

    @Plusnet how do I report a phone line down?

  • briekenberry Briekenberry (@briekenberry) reported

    @Plusnet have you got outages in Lincolnshire today? Router has been orange for a while and no amount of restarting is fixing it. I work from home so it’s causing a big issue

  • HarveyWaddi big rock with man (@HarveyWaddi) reported

    @plusnet is hands down the worst company ever. An isp that isn’t an isp. Currently getting an average 0.5 mbps, thanks you incompetent *****.

  • CFC62Chris Chris “Chico” Hamilton (@CFC62Chris) reported

    @Plusnet I'm thinking of leaving Plusnet as the broadband keeps dropping out all the time and you don't seem to be able to fix it. How do I go about changing?

  • kerry3101 Kerry Thompson (@kerry3101) reported

    @plusnet I would be grateful if you could confirm the cancellation terms, plus refund of all fees paid and compensation for loss of work. @MarcAllera Only recommendation I’d be giving for your service is to people I really dislike.

  • NightingaleSC Nightingale Horsham (@NightingaleSC) reported from Horsham, England

    @Plusnet my broadband connection has been terrible all day. Up and down it can’t be just me - your phone lines are extremely busy

  • adambest_ Adam Best (@adambest_) reported

    @Plusnet is the network down in Leeds? Broadband went off 2 hours ago and nothing I’ve tried has worked to reinstate it.

  • halimmatin Halim Matin (@halimmatin) reported

    @asda_mobile 6 months ago you agreed to refund me credit balance via a cheque in the post. Still nothing. Shocking. I will be writing to ofcom for a formal complaint. Everyone....please don't bother with asda mobile. Plusnet are much better