Plusnet

Plusnet Outage Report in Swanwick, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swanwick, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swanwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swanwick, Derbyshire, England 12/07/2025 12:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Swanwick, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Ilkeston, Nottingham, Chesterfield, Bakewell, Mansfield and Derby.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston E-mail
United KingdomIlkeston Internet
United KingdomNottingham E-mail
United KingdomChesterfield Wi-fi
United KingdomBakewell Internet
United KingdomBakewell Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Swanwick, England

Latest outage, problems and issue reports in Swanwick and nearby locations:

  • Saltbar Tony Barlow (@Saltbar) reported from Derbyshire, England

    @BSLterplife @weebitchilly Plusnet have got a good reputation. I think it is the router letting you down. Powerline are good - only if your house electrics are wired up correctly and in good nick.

  • ThisIsMahala Mahala (@ThisIsMahala) reported from Mansfield Woodhouse, England

    Absolutely shocking customer service from @Plusnet Been trying to cancel mobile for a month but apparently insecurity to get through is my fault for not staying online in queue for hours or trying all day every day.

  • TheMagnusShaw Magnus Shaw (@TheMagnusShaw) reported from Chesterfield, England

    Hey, @Plusnet @plusnethelp people. I have fibre broadband with you guys specifically for watching movies (Amazon Prime). But I'm getting such slow speeds from you, it's ruining my viewing. The speed I'm paying for would be nice, gents.

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    @Plusnet we're having problems with our @btsport channels through you. All the other channels are fine

  • trevormiddleton Trevor Middleton (@trevormiddleton) reported from Heanor and Loscoe, England

    @TheEddChina @Parky1919 @Plusnet @plusnethelp I have to say I've been with them for 18 years, and any problems I've had with the service have usually been down to Openreach, or the crumbling local infrastructure. As an IT consultant I've dealt with many other ISPs, most of whom have had similar issues.

  • MichaelLeneha12 Michael Lenehan (@MichaelLeneha12) reported from Mansfield Woodhouse, England

    @plusnethelp Plusnet I've just lost another 3 hours of work as your connection is down again...things happen no problem with this but I'm beginning to lose the faith in my Plusnet.

  • Woolyplaces Wooly. 🇪🇺 ❄️ (@Woolyplaces) reported from Chesterfield, England

    Champions League - 4 goals in first 12 minutes I think. Missed them all though thanks to useless @Plusnet service and waste of money BT Sport subscription. Only one mobile phone on in the house and got fibre. Can't wait to get away from Plusnet - avoid at all costs

  • andanotherdave Dave Black (@andanotherdave) reported from Derby, England

    @Starlink I enquired about Starlink when Plusnet ****** me off grabbing £164 in a direct debit rip off:a I never anticipated! So l invited Starlinzk to quote and they asked £299 for a dish But blimey now free: from best mate Elon! But woah: £75/mth Claws it all back: via 1st quarter!!!

  • MotionFramework Motion Framework (@MotionFramework) reported from Derbyshire, England

    @Plusnet - Please tell me that things are going to get better? I just upgraded and all I get is errors connecting like my connection wasn't and is not even an upgrade. Rollercoaster.. very you and down.

  • jonsmithinfo Jon Smith (@jonsmithinfo) reported from Chesterfield, England

    @Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼

  • kitcub Andy 🇺🇦 (@kitcub) reported from Chesterfield, England

    Total outage this morning thanks @Plusnet. They claim "the line from our network to your home is working" but we've reset our router, and over 2,500 on downdetector also report a total loss of internet via Plusnet. That's a lot of houses to have problems internally at once! 🙄

  • HM_Dec90 Holly (@HM_Dec90) reported from Derbyshire, England

    @Plusnet Hello, can you find out from your end what has caused my router to disconnect at least 3 times this morning, eventually restarting itself and now is completely red? Yes I can restart it manually but I am concerned about the frequency of the issue today. Thanks

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • pbird40 Paul Bird (#UTAG)⚒ (@pbird40) reported

    @Plusnet Adam from customer service responded fast to me and went above and beyond to give me help and advice on a friendly and professional manner , thanks plusnet

  • EdwardPhillips0 Edward Phillips (@EdwardPhillips0) reported

    @Plusnet My 4G has been down in NR13 for over a week. When will it be sorted?

  • Nugget_Courtney Courtney (@Nugget_Courtney) reported

    @WeAreOpenreach any chance your engineer can call so I can finally book in to fix my internet? We've been waiting for it to be fixed since last week and @Plusnet are just as useless.

  • RabbiRJacobi Rabbi Richard Jacobi (@RabbiRJacobi) reported

    How is it that my daughter, just moved to central Canterbury, cannot get reliable mobile signal in her flat and cannot buy adequate internet speed from any provider to run her Zoom-based personal training business? Any thoughts @Plusnet @BTSopenreach @O2

  • Nugget_Courtney Courtney (@Nugget_Courtney) reported

    @bt_uk We have and they're useless. We're waiting for a bt engineer to call us (who have been just as useless, we have been waiting for said engineer since Thursday) but @Plusnet can't push the matter so someone here needs to help

  • HamiltonG95 G-RACE (@HamiltonG95) reported

    The past few evening's, my @Plusnet internet is dropping out at the same time and for a long period. I'm so tired of this provider. Being locked into a contract sucks. #broadband

  • charlotteksimon Charlotte Simon (@charlotteksimon) reported

    @Plusnet is webmail down? I can't access it (tried two different browsers) and also can't access your website to check the service status

  • paraman31 John Charlton (@paraman31) reported

    @kazzaloveslife Plusnet, been with them for about 8 years. No problems at all and good customer service.

  • DKKINGDOM_ DKKINGDOM (@DKKINGDOM_) reported

    Being on hold for nearly half an hour is my favourite thing about @Plusnet customer services

  • alan0669 ALAN 🐝💙 (@alan0669) reported

    @kazzaloveslife Plusnet They're one of the cheapest suppliers if you stay in contract. Their support used to be world class, then BT. bought them. Support is still very good, but not as good as it was.