Plusnet

Plusnet Outage Report in Stretham, Cambridgeshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stretham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stretham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stretham, Cambridgeshire, England 04/20/2024 04:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stretham, Cambridgeshire, England

The most recent Plusnet outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomCambridge Wi-fi
United KingdomCambridge Internet
United KingdomCambridge Wi-fi
United KingdomCambridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Stretham, England

Latest outage, problems and issue reports in Stretham and nearby locations:

  • Chrisjohnpearce Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

  • christinet50 Christine Taylor (@christinet50) reported from Waterbeach, England

    Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

  • bridesbysolo Brides By Solo (@bridesbysolo) reported from Dullingham, England

    @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

  • lewiswa86 Lewis Walsh (@lewiswa86) reported from Swavesey, England

    @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @Nell3Tate Hi there Nell, I'm really sorry for the issue and hope that's not still affecting you, if it is please send over a DM with your mobile number and your full name. Apologies too for the delayed response, we're much busier than usual at present. - Adam - Plusnet Sheffield

  • BeingEngland english (@BeingEngland) reported from Kennington, England

    @DANIELJAMESREC Great idea. Unfortunately my provider @Plusnet doesn't support short text numbers.

  • PeterMo82489180 Peter Morgan (@PeterMo82489180) reported

    @OpenreachHelp How do I solve the Silver Address problem ?? I can’t get a provider to come out and connect broadband! I have tried. Bt,Sky,Virgin,Plusnet ???

  • GAMERTAGVR 𝙂𝘼𝙈𝙀𝙍𝙏𝘼𝙂 𝙑𝙍 🔜 EGX (@GAMERTAGVR) reported

    @bt_uk no broadband since Wednesday. Spent 2 hours trying to talk to someone only to be told there’s nothing that can be done till the 12th. Within 2 months you’ve achieved worse internet service and customer service than PlusNet over 10 years 👏🏻

  • MsAndyPT Ms P (@MsAndyPT) reported

    @Plusnet I moved home & changed my package with you. I had an email saying that a date (6/9) had been scheduled for an appointment but would be confirmed following an ‘engineer’s report.’ Since then nothing from you! I need the internet for my job. VERY poor customer service!

  • sweet_exile sweet_exile (@sweet_exile) reported

    @Plusnet can someone please look at my question 226636117? It's been open since 7th August & I haven't had a reliable connection since my first support call in May 224355661. This is unacceptable.

  • Celtic67Champs CHAMPIONS 💚 (@Celtic67Champs) reported

    @Plusnet Every customer of yours is extremely saddened with your service but you don’t care about them do you?

  • Plusnet Plusnet (@Plusnet) reported

    @CarolineWynne13 Hi there Caroline, I'm really sorry that your SIM hadn't arrived by the time the number switched over. Could you send us a DM with your mobile number if that' still an issue? Really sorry for the delayed response by the way. - Adam - Plusnet Sheffield

  • deostel Dave (@deostel) reported

    Absolutely love it! Do some network trunking changes in the house and reboot my router so I've received a new IP from @Plusnet, and now every site using @Cloudflare sees me as suspicious and I'm failing captcha. Thought I'd log into my Cloudflare account to maybe hint I'm real...

  • clmac1996 Caitlin (@clmac1996) reported

    @Plusnet new broadband due to start today after moving house, but still not been informed if an engineer is visiting/new router needed etc, and can't get through on the phone please help