Plusnet Outage Report in Silsden, Bradford, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Silsden, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Silsden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Silsden, Bradford, England
The most recent Plusnet outage reports came from the following cities: Shipley and Bradford.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Silsden, England
Latest outage, problems and issue reports in Silsden and nearby locations:
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
@Plusnet have always been my provider because of their customer service, but I’m feeling pretty messed about right now
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Lenny Grit
(@LeanneGirt) reported
from
Guiseley, England
Avoid @Plusnet @plusnethelp technical support line. I'm out. #whamageddon2019
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
In the ongoing @plusnethelp @Plusnet saga, I received an email (following a voicemail because I wasn’t expecting anyone to actually respond to me) offering me £50 and a months free broadband... now, here’s the problem with this... -1
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
In a customer service job, you do not take an attitude with the customer, whether you think they are in the wrong or not (we were not). You smile, through your teeth if you have to, and remain polite. You do not raise your voice. @plusnethelp @Plusnet
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@plusnethelp #plusnet How can a company delete a whole email account with no written confirmation from the customer?Told I received an email on 18th to tell me, I didn’t get it. Won’t be recommending #plusnet
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@plusnethelp #plusnet 1.FURIOUS with Plusnet, I have had to move to BT as Plusnet don’t have fast broadband where I now live.Long conversations with customer services re this last week. Emphasised I needed my email to continue, assured it would do. Just found out it’s deleted.
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Eddie Arthur
(@kouya) reported
from
Steeton with Eastburn, England
@Plusnet I realise that outages happen. However, your lack of communication on the issue was serious. If the internet is down, I need information so that I can structure my work day. Talk to us when things go wrong.
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Eddie Arthur
(@kouya) reported
from
Steeton with Eastburn, England
Is anyone who follows me on @Plusnet and if so do you have a working internet connection? It seems as though there is a serious nationwide outage.
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
I’ve woken up still feeling angry about last night, so god help @Plusnet if they don’t connect the broadband today
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
Three times in the past two days the @Plusnet broadband goes down, and we still haven’t had any news on our compensation
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Jenny Taylor
(@JLT1950) reported
from
Hebden Bridge, England
@Plusnet Furious with @plusnet for deleting my email account despite confirmation that they WOULDN’T do this when I had to change service provider. Going to complain to the Ombudsman.
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Eddie Arthur
(@kouya) reported
from
Steeton with Eastburn, England
@Plusnet Just a suggestion; but when your service is down across the country, you might want to disperse with the timed tweets. They are not a good look.
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Eddie Arthur
(@kouya) reported
from
Steeton with Eastburn, England
@plusnethelp @Plusnet over the last few days our internet connection has become VERY unreliable. Devices all connect to the hub fine, but internet connection is slow or nonexistent much of the time.
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Adam Pearson
(@pearsoninsight) reported
from
Laneshaw Bridge, England
@garethkthomas @Plusnet Thanks, Gareth. Yeah we actually switched from Plusnet last month, to Vodafone for faster fibre. Feeling like a mistake. Plusnet miles better at customer service.
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
@Ofcom Thank you! Do you also provide information on poor customer service and delays with plusnet? We waited two months for WiFi and haven’t had a sincere apology as of yet
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Richard Porter
(@Porter__Face) reported
from
Queensbury, England
Plusnet are you just a bloke in a shed in Sheffield .. system down no website now you phone lines are down
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
Alright so a question for you all, over the past two months, we had our internet installation by Plusnet and Openreach rescheduled 10 times, openreach just never turned up, there’s been no actual explanation as to why, just call after call of rude people at customer services (1)
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
Imagine Plusnet calling you out of the blue, and then the customer service man raising his voice. It’s not acceptable.
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Hannah K
(@HannahKaye82) reported
from
Wibsey, England
@plusnethelp I have lost the cables that connect my master socket to my Hub One router. I think I need a microfilter and a RJ11 to RJ11 cable but not sure #telephony #plusnet #help
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Hattie Bee
(@HattieBeeVint) reported
from
Skipton, England
It’s been two months now @Plusnet @plusnethelp and we’re not getting any messages regarding the compensation we rightly deserve. All messages and emails are being ignored. Tomorrow we will be contacting the ombudsman, your customer service just isn’t good enough
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Cross
(@Alan_B_Cross) reported
@Plusnet email still unusable. Over 24hrs now. can log on to webmail but it's slow & unusable. Missing emails and the ones that arrive are unreadable due to 'internal server errors' or show "we'll be right back" web pages instead of the mail content. Resilience?
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Alison Jacobs
(@jodenan) reported
@Plusnet @TonyOcton I'm trying to log into my emails and I can't but the website is telling me I should be able to. I can only hope that this will fix the problems I've been having for weeks. I'm in the cooling off period for a new contract and I'm tempted to go elsewhere.
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NickMoyes
(@NickMoyes) reported
@StephBirdArt @outagedetect If this had been a bank's cash machine, it'd be all over the media. But who needs email to do business, eh? Over the years, #PlusNet has twice deleted my entire email Inbox through their failure to communicate properly that I'd exceeded their 1Gb limit. Terrible way to treat folk
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Peter Hydes
(@PeterHydes) reported
@Plusnet @Gottzy Email still down for me. My SMTP client asks me for my password (normally automatic) and says that Plusnet server can't accept it saying that"it is a temporary problem" Cold boot of PC doesn't solve the problem.
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Plusnet
(@Plusnet) reported
@LoneLeVay Glad to hear you've been able to receive some emails. We are aware the issue is still causing some delays to mail being sent and received, but you should be able to access the mailbox now with no issues. - Jess, Plusnet Leeds 🌻
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Robert Hill 🏴🇬🇷🇪🇺
(@RobertMHill) reported
@Plusnet Although you say users should be able to access their emails now, this is not the case. Still nothing working. This is very poor service.
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FoxesandMore
(@PhotosOfFoxes) reported
@Plusnet Have you at any point acknowledged this mess and given a time for resolution?
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Robert Wilson
(@brushhead71) reported
Well @Plusnet am glad I have my own paid email service. How do business customers go on if they rely on the email service. I remember the last major email disaster in about 2008 and that dragged on for about a week.
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Nigel Apps
(@AppsNigel) reported
@Plusnet while some email now seems to be getting through - none of yesterday’s email have arrived. Why are you still not able to inform customers properly of what problems have happened?
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Little Mo
(@AiberdeinQuine) reported
Still no solution to email probs from @Plusnet since Tuesday night!! Quick enough to relieve you of your money, though. Pity those using it for work/important stuff. #WhereAreMyEmails?????