Plusnet

Plusnet Outage Report in Sherston, Wiltshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sherston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sherston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Sherston, Wiltshire, England 12/07/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sherston, Wiltshire, England

The most recent Plusnet outage reports came from the following cities: Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBath Internet
United KingdomCirencester Total Blackout
United KingdomBath Internet
United KingdomBath Total Blackout
United KingdomChippenham Internet
United KingdomChippenham Phone

Community Discussion

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Plusnet Issues Reports Near Sherston, England

Latest outage, problems and issue reports in Sherston and nearby locations:

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

  • mrandmrscwms mrandmrscwms (@mrandmrscwms) reported from Bathford, England

    @MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet

  • ElizabethGraney Elizabeth Graney (@ElizabethGraney) reported from Lyneham and Bradenstoke, England

    Give me strength please! Home schooling which I love with support from our daughter's amazing school @RWBAcademy but wifi from @Plusnet just awful! Just spent a fortune on ethernet cables and WiFi boosters! #StayHome #lockdown2021 #homeschooling

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Cerberu81598070 Cerberus (@Cerberu81598070) reported

    @Plusnet how long before a refund cheque for no service arrives please?

  • Megan92851490 Megan (@Megan92851490) reported

    @Plusnet should I be worried that i am paying a £40+ bill for WiFi that is constantly low signal.don't have a big house and the speed is shocking. When playing/watching the ps4 it needs to be connect to an ethernet cable for it to Work then it rarely connects to my phone either.

  • mapledelight69 Maple Delight (@mapledelight69) reported

    @Plusnet Thanks, internet just dropped again just as family about to watch something. Rang plusnet on Friday and got absolutely zero tech support just that they would send an engineer monday (today) and they would telephone me first,no call, no engineer.

  • GarfieldTheCa15 GarfieldTheCat (@GarfieldTheCa15) reported

    @Plusnet hoping you can help - my service is due to switch to you later this week - but I've had no notification that the router is on its way. All I've had is the 'Welcome to Plus net' letter and if I look in on the 'Member Centre' there is a message that 'An error has occured'

  • Plusnet Plusnet (@Plusnet) reported

    @MeetaStar5 Hi Meeta, cancellation is one of the few things we can't support with via this support channel. If you're looking to cancel your broadband service, you can reach our Cancellation Team on 0330 123 9197 who can look into this for you. -Tony Plusnet Sheffield

  • rafeekavawda rafeeka vawda (@rafeekavawda) reported

    @Plusnet we have had to cancel our phone plan with you now our phone is locked to your network. how can we unclock it.

  • ConserveMoore Jamie Moore (@ConserveMoore) reported

    @Plusnet Is your broadband service down on the Wirral or is it just me?

  • capod30 caroline (@capod30) reported

    @OpenreachHelp so another day without broadband! Since 18th Feb! don't tell me to go via my provider! @Plusnet have been very communicative to escalate my situation but it's down to your guys, I live in a poor mobile signal area & need connectivity. Pull your fingers out!😡

  • LauraProbett LauraProbett (@LauraProbett) reported

    @Plusnet I had a ticket raised on my account to address issues with broadband connection. The latest message I received asked me to reply to arrange an engineer visit, but when I open the Help Wizard the ticket is gone and the page says I can no longer ask a question.

  • Toonarmy19771 Andy McLaren (@Toonarmy19771) reported

    Hi Plusnet, I'm fed up with your lousy customer service three times I've been promised a certain person would phone me back regarding compo on your mistake and again they have not. It's an utter joke.