Plusnet

Plusnet Outage Report in Shenfield, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Shenfield, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Shenfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Shenfield, Essex, England 12/06/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Shenfield, Essex, England

The most recent Plusnet outage reports came from the following cities: London, Ilford, Romford and Basildon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Shenfield, England

Latest outage, problems and issue reports in Shenfield and nearby locations:

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ibeeby Ian Beeby (@ibeeby) reported

    @V96GLF @virginmedia When you select an alternative provider, avoid PlusNet - their customer service competence is lower than that of Virgin even though their technical competence is marginally better.

  • AnthonyAshtoon Thee Djentleman (@AnthonyAshtoon) reported

    @reynlord @Plusnet @WeAreOpenreach Used to work for BT and this isn't even rare, they've done similar stuff to loads of people. Worst I had reported was the extention and hub they installed on someone's wheelie bin (in garage) so if they moved the bin the hub just hung in mid air.

  • coldcoffeeshits coldcoffeeshits (@coldcoffeeshits) reported

    @reynlord @Plusnet @WeAreOpenreach Just so I understand this, it goes goofy as **** outside along the wall, through the ******* window and in through the window ledge into a plug that isn't properly installed? These ***** better give you a years free internet to go with this botch.

  • Paul_Hadfield Paul Hadfield (@Paul_Hadfield) reported

    @Plusnet You've just sent me an email thanking me for being a long term broadband customer, advertising a cheaper rate.....that is only available to new customers! Not quite sure I get your logic there, it's flagging that I might be able to get a chapter rate, but not with you!

  • CoxonAngie Angie Coxon (@CoxonAngie) reported

    @plusnet what is the point of having @plusnethelp when you don't even bother to reply. What kind of help is that ?????

  • PamillaBAV1 Crone(akaCorona)🤒Alone😷 (@PamillaBAV1) reported

    @Louperb @TalkTalk @Plusnet I'm lucky with speed etc. Had an issue when it was off over a weekend early Nov but that was down to a **** up at the BT exchange

  • NeilSGrainger Neil S Grainger (@NeilSGrainger) reported

    @chrishallrides @virginmedia The only way you can "negotiate" a lower price is to cancel. Not threaten to cancel, you actually have to cancel. Then they ring you back with all these amazing deals they couldnt offer before. I gave up after 12 years and moved to Plusnet.

  • bharhadar Playboi Bharcardi (@bharhadar) reported

    @reynlord @Plusnet @WeAreOpenreach I’ll fix it

  • ezjohnny7 ezjohnny (@ezjohnny7) reported

    @dwolvfx Make sure server is Eu west and or it’s your **** plusnet wifi lmao

  • sharonchimejczu sharon goldson (@sharonchimejczu) reported

    @Plusnet I have experienced appalling customer service over the last year and I have decided to switch to another company. Now you are charging me for breaking contract. I can't bear another phone call and I want to send evidence. Where is the email?