Plusnet Outage Report in Newbury, West Berkshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newbury, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at Plusnet
Plusnet is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (17%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Newbury, West Berkshire, England
The most recent Plusnet outage reports came from the following cities: Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Phone | |
| Basingstoke |
Internet | |
| Newbury |
Wi-fi | |
| Basingstoke |
Internet | |
| Newbury |
Total Blackout | |
| Basingstoke |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Vicki Lawson
(@vicki_lawson5) reported
@Plusnet I’ve just received a letter saying you owe me money but you are not my broadband provider and never have been
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Andrew Rayner
(@r73478011) reported
@DonaldPond6 @bt_uk @EE Try Plusnet it’s EE network owed buy BT
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Phil Jacoby
(@PhilCambs) reported
@Plusnet Hi, I need to sort out an issue with my broadband contract. I rang Plusnet yesterday but I believe I was given incorrect information by the call handler. Is there an email address to contact Plusnet please? Thank you.
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ROBERT JOHNSON
(@robjo2112) reported
@WeAreOpenreach Each time they lie through their teeth, it will appear on here and be reported to my MP, who is in this for me. They call it a mass outage and then email him saying 5 houses are affected. @Plusnet should cancel the account with no fees to pay (£159 exit) because of this.
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David Hansard
(@_davidhansard) reported
I don't mind too much waiting in a queue, @Plusnet, especially on a Friday afternoon, but the music is torture. Perhaps the worst I've heard with any company. Having said I don't mind waiting, bit surprised the wait is so long, because I chose 'Thinking of becoming a customer'.
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Paul
(@paullyscotland) reported
@Plusnet But given that I've just joined you, why couldn't you get the advertised prices right? Surely any price rise shouldn't take effect before the service even starts!
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fraserboyd
(@fraserboyd) reported
It would appear the days of being easily able to contact @Plusnet and @plusnethelp for technical support are long gone. Anyone have experience of the best way to ask them a question and get an answer?
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s i e r r a 💽
(@sierradoesstuff) reported
@Felix_F_Fern Openreach based broadband is all of similar quality. However plusnet are awful so any opportunity to not use them I’d take
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Olly Cole
(@OllyCole) reported
@Plusnet Hi - can you cancel BT Sport from my broadband package please? As a Spurs fan I won't be needing it anymore.
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Paulo Pereira
(@Quintans71) reported
@Plusnet I want to cancel my broadband contract