Plusnet

Plusnet Outage Report in Newbury, West Berkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newbury, West Berkshire, England 12/09/2023 01:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newbury, West Berkshire, England

The most recent Plusnet outage reports came from the following cities: Basingstoke.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasingstoke Phone
United KingdomBasingstoke Internet
United KingdomNewbury Internet
United KingdomBasingstoke Phone
United KingdomBasingstoke Internet
United KingdomBasingstoke Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Kiefer1667 Marc Lancaster (@Kiefer1667) reported from St Helens, England

    @Plusnet hi, are there any issues in the wa11 area, cant find anything but phone says emergency calls only.....thanks...

  • suepinkstone sue pinkstone (@suepinkstone) reported

    @Plusnet my grandson has an I phone7 plus & could not receive text & phone calls. He has reset phone, taken sim out & in & all suggested solutions to no avail! Phone is now showing ‘no service’ so nothing working! Help please.

  • XpydaM xpyda man (@XpydaM) reported

    @plusnet my download speeds are appalling, 5mb and I'm paying £40 odd pound a month. I want faster connection and I want to keep my phone line. It appears you don't offer this. Long time customer but losing patience now. How can I get faster connection and keep my phone line?

  • AP_Goodwin Andy Goodwin (@AP_Goodwin) reported

    @plusnet I'm having a network issue at my location and have been for a few days. Can you help?

  • jplumbum John Pulman (@jplumbum) reported

    Hi @Plusnet, my landline is not working, can you please check my line?

  • 2_Wheeled_Wolf @2_Wheeled_Wolf 🇪🇺 (@2_Wheeled_Wolf) reported

    starting new services with new ISP. No one could say why & now it's clear it's thanks to @Plusnet for ******* up my broadband connection on the 10th & making my life hell trying to sort it out & in the end told the new ISP to shove it too after 3 weeks of **** all broadband 2/

  • flunny907 Finessa Wallace (@flunny907) reported

    @XpydaM @Plusnet A total joke!!! Day 9 worth no Internet a BT prioritising their own customers.... broadband tiredness off and IT issues mean we're still not connected....... I'm out a holy fortune and poor reception at home means I'm doing work or side local asda as I type. If you want to risk

  • Michael78146035 Michael Stuart (@Michael78146035) reported

    @Plusnet no phone signal for 2 days now, I’m told there’s an issue with the local phone mast. Can I leave Plusnet without penalty?

  • MushroomWonders Mel Atonin ❤🍄🦇 (@MushroomWonders) reported

    @Plusnet @ansteymills When will my friends be back online? Down for over a week now. Not good enough.

  • AlyoshaBarnes Alyosha Barnes (@AlyoshaBarnes) reported

    @Plusnet a long long time ago I cancelled my Plusnet mobile because of the local signal strength - but to this day I still get billed 2p on occasion even though they promised it would be cancelled. I do not understand this and will probably end up going to the ombudsman.