Plusnet

Plusnet Outage Report in Lee-on-the-Solent, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lee-on-the-Solent, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lee-on-the-Solent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lee-on-the-Solent, Hampshire, England 03/29/2024 07:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lee-on-the-Solent, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Newport, Portsmouth, Southampton, Havant, Fareham and Rowlands Castle.

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City Problem Type Report Time
United KingdomNewport Internet
United KingdomPortsmouth Wi-fi
United KingdomPortsmouth Wi-fi
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lee-on-the-Solent, England

Latest outage, problems and issue reports in Lee-on-the-Solent and nearby locations:

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Still shit reception from Plusnet programmes still buffering my enjoyment still spoilt and they’re expecting payment for that they can P off

  • sjh_987 Stefan Hargrave (@sjh_987) reported from West End, England

    @kejamieson_ @Plusnet You as well! I haven’t even bothered calling (laziness) but keeps cutting out. Was ok in first lockdown but since the second one been awful

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Havant, England

    Turns out they did do us proud, back up and running on the same day 💪 Never play with my emotions like that again @Plusnet

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    Yet again sold down the river by Plusnet was told in an email fibre would be connected 6 Feb it’s now the 9th & guess what been lied to - again! They also said my monthly payment would be £25 email said £38! Should have been ready Thursday put router on - nothing! Load of bolox

  • debsab64 Debsab64 (@debsab64) reported from Eastleigh, England

    @Plusnet I’ve been advised that my switch to broadband is delayed .. but cannot get through to the customer service 0345 number. Help & so far not impressed!

  • ProfJWHolloway John Holloway (@ProfJWHolloway) reported from Hythe, England

    @plusnethelp @Plusnet why if you have a major service outage does your website still say no problems with your network? Would save hanging on wait to your customer service team if you just are up front....

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Havant, England

    'We'll do you proud' - @Plusnet Also @Plusnet - Internet goes down when we both need it to wfh, can't fix over the phone but apparently no need to send an engineer, but if they do and there doesn't appear to be a problem well charge you £65 Internet's been down for 5 hours now

  • lostleigh Sackthwacker (@lostleigh) reported from Portsmouth, England

    @Plusnet my master socket front plate is not working for some reason. I can only get internet through the test socket. Who will replace this for me? Thanks

  • BILDERBERG_GP Peter Jeffries #IsleofWight (@BILDERBERG_GP) reported from Newport, England

    @Plusnet Is there a mobile signal problem on the Isle of Wight? Last two days I've had no signal?

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    So, I complained about shoddy service from Plusnet gets a I’m sorry please reply via DM sent private message got same reply please DO NOT GO WITH PLUSNET THEYRE AWFUL

  • Clare231965 Clare (@Clare231965) reported from Fareham, England

    2 hours in & im only 17 mins into a catch up programme thanks to Plusnet’s shit broadbands &that they won’t allow me to cancel my subscription despite being within the 14 day period of being able to

  • Jack_Deyes Jack Deyes  (@Jack_Deyes) reported from Southampton, England

    @Plusnet how can I leave your network?

  • BILDERBERG_GP Peter Jeffries #Standup4Brexit (@BILDERBERG_GP) reported from Newport, England

    @nmassey79 @Alanlsg Plusnet...very fair..Mobile cheap linked to broadband. Bests I've had. Tell you when they are going to take your payment well beforehand. No issues whatsoever. Been with them 2 yrs.

  • DaveDaveadcock Dave Adcock (@DaveDaveadcock) reported from Southampton, England

    Had a call from 01847912990 with a recorded message saying it was my internet provider and that I’m going to lose service through illegal activity, but if i press 1 I can talk to them. It’s a SCAM of course but @Plusnet @plusnethelp you’re my provider. So thought I’d let you know

  • JSweetman92 Josh Sweetman (@JSweetman92) reported from Portsmouth, England

    @brendonvbone I'm with Plusnet and signal is fine

  • louiscolpitts Louis Colpitts (@louiscolpitts) reported from Fareham, England

    No internet again @Plusnet! When will this be sorted, it’s starting to interrupt my job!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lizjonwilltom Liz Allen (@lizjonwilltom) reported

    @AFitzgerald1992 @Plusnet Used to have it before the fibre got to the box a mile away but cost a fortune and could be unstable at times… tbh we cope with what we’ve got but would prefer to pay for what get… iyswim

  • wilkinson_rich Richard Wilkinson (@wilkinson_rich) reported

    @Plusnet Hi Adam, the open reach engineer couldn't fix the problem today after 2 hours of trying. It is apparently a problem of terminating the old line from previous residents and needs Plusnet to fix. He recommended a stop start order. Is that something you can help with?

  • KironReid Kiron Reid (@KironReid) reported from Liverpool, England

    @Plusnet Hello Emily & Plusnet team, just to confirm that when I arrived back on Saturday eve & my phone connected to the network,it worked for calls for the first time. It is now working fine thanks. Problem & mystery solved. So issue was not having connected in UK b4 going abroad. Kiron

  • Laurawh03822190 Laura white (@Laurawh03822190) reported

    @veritysmart @Plusnet I am still chasing money taken randomly when I no longer have a service with them! I would avoid like the plague frankly

  • CairdMartin1 Martin Caird (@CairdMartin1) reported

    @Plusnet I can't contact by phone to review my account as I'm offshore, I had had to cancel your bank payment Direct Debit as there is no way of contact to renew my subscription, you are trying to take a payment I did not agree to as you sent an email telling me to cancel

  • MollyLees11 Molly Lees (@MollyLees11) reported

    @Plusnet Are you really out there to help? I am waiting for a reply to my help request made on Saturday.

  • miss_ellie_may Ellie (@miss_ellie_may) reported

    @Plusnet hi could you please help test my internet speed? It seems to have gone much slower in the past week or so

  • leese_matt Matt (@leese_matt) reported

    @Plusnet you’ve renewed my contract which is fine but almost doubled my bill for the same service??? Why?

  • DJade8888 DragonJade (@DJade8888) reported

    @Plusnet Just got back from a holiday in Germany. Mobile data was horrifically slow 2G on O2 and Telecom networks. Next to completely useless. What's going on? "Roam Like at Home"? More like "Roam Like at Home In The 1990s".

  • Mackers1969 Mackers MCCT (@Mackers1969) reported

    @Plusnet I am a new Broadband customer and already have BT sport as a standalone package. How do I transfer this to within my Plusnet package?