Plusnet Outage Report in Kew, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Kew, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Kew, Greater London, England
The most recent Plusnet outage reports came from the following cities: Croydon, Islington, Harringay, Lewisham, London, Hackney, Fulham, Enfield Town, Paddington, Wembley, Tower Hamlets, City of Westminster, Finchley, Belsize Park and Bushey.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Islington |
Total Blackout | |
| Harringay |
Wi-fi | |
| Lewisham |
||
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Kew, England
Latest outage, problems and issue reports in Kew and nearby locations:
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.
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Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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miac notnats
(@MiacNotnats) reported
from
Barnet, England
@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a absolute joke
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Gaurav Patel
(@gauravity) reported
from
Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet customer service a absolute joke
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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James Roper
(@JamesRo25608100) reported
@plusnethelp Please cancel my plusnet application, I will be staying with B T after all. J Roper, tel 01915487271
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yvonne wilson
(@ysw868) reported
@Plusnet Hi. My partner has signed up to change to plusnet and he requested he keep his number. Email received stating change effective 18 Oct but with a new number (07579761036) rather than 07940757434. Martyn Bonnett. need to ensure number is kept otherwise cancel contract
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smartesthorse
(@smartesthorse) reported
@virginmedia no it doesnt help Plusnet installing Tuesday when in will cancel you . Your useless social media team last straw. I know how to run diagnostics thank you your cable is not working not just my net down !!!!
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Inzer
(@inzer1974) reported
@Plusnet That'll do!!!!! No it certainly wont. Staying in a holiday let and worst service ever over last 2 days. Absolutely appalling
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Fiona Carey
(@finchinch) reported
@Plusnet Okay. Thanks for responding. You should really think about having a lower tariff for people like us, in areas where the infrastructure means we have a maximum of approx 7mbps, and frequent episodes of no service at all.
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Ian Barrie
(@Bazman500) reported
@Plusnet Had another outage there - I’ve not raised a fault, wasted enough time trying to consistently connect so it’s over to you now thanks
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Campbell
(@camp__bell) reported
@Plusnet broadband dropping out twice in a working day is bad enough without the router stubbornly insisting that everything is fine until I turn it off and on again...
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Dawn Wedge : DHWSilver
(@dhwsilver) reported
Happy Friday to me from @Plusnet they sent me a bill for £140 as an "early termination charge" - for the account THEY had to close as it was a broken account. Had weeks of problems and spent WAY too much time trying to resolve, now they chuck this one at us. "That won't do" 🙄
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Wayne Danskin
(@Wayned7777) reported
@DavidLaw @Plusnet I was with plusnet I had slow interrupted service so I switched to Vodafone they’ve been really good
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knightmareking666
(@KhaosMage) reported
@NymphUrban @Plusnet That sucks hope something gets done about that also why are you in London must’ve missed your announcement