Plusnet Outage Report in Ingatestone, Essex, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ingatestone, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ingatestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Ingatestone, Essex, England
The most recent Plusnet outage reports came from the following cities: London, Romford and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Ingatestone, England
Latest outage, problems and issue reports in Ingatestone and nearby locations:
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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denise salman
(@deniseessex) reported
from
Chelmsford, England
@plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Brian O'Keefe
(@rider45) reported
from
Great Baddow, England
@K_Katastrophe @DebbieFletcher @bt_uk Plusnet is separate from BT but owned by them, I think you’ll find with the big companies that customer service is poor, especially now with many call centres cut back, I’ve been with BT broadband since 2001 not let me down thus far.
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Gav
(@GavH_) reported
@Plusnet Thanks I’ve reported the problem hopefully something will get done 👍
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erika phillips
(@paddington19) reported
I have power of attorney over my mother's financial affairs (as she is dying of cancer) and they still wouldn't let me cancel her contract #terribleservice #donotuseplusnet. If we cancel her direct debit #Plusnet will charge us more due to being in arrears!!!!
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SweenySod ✭
(@SweenySod) reported
@bt_uk been with you 10 plus years paying £60 for a identical service that I can get from @Plusnet for £33.50 #timeforachange
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eclectic space
(@eclectic_space) reported
@Plusnet mobile signal is down in CT21 - looks like a mast has gone as it seems to be all mobile carriers. Any idea when it will be fixed?
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Wayne 💙
(@wkeenan) reported
@Plusnet Cheers. No bother, your support agent “Paul on the Wirral” was cool and helped me resolve it quickly. Needed to manually delete previous network operators ‘profile’ on iOS. Might be worth updating your Help page for others that may follow.
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Peter Lambert
(@MrPeterLambert) reported
@Plusnet That't what I did. I've been told twice that I have to agree to the higher charges. I've raised a formal complaint and will pass this on to the communications ombudsman for the false advertising and pressure to take a new 2 year contract.
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mark Hughes
(@Mark56623345) reported
@a516digital This might interest you Mike, though I've already said it before, on the subject of plusnet. A nieghbour down the road from me had plusnet, until I think was March, his current contract ran out. He was not allowed to get his TV from them.
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Muneeb.
(@02muneeb) reported
@Plusnet I bought fibre broadband from you and I was promised minimum speeds of 60mbps but I have 1mbps download speed. Please can you fix this???
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Helen Davison
(@MsHellieD) reported
@Plusnet Our Plusnet Access Control has stopped working. Control panel briefly flashes on screen, looks like settings are on, but WIFI is still on. I wondered if you were aware of anyone else having this issue?
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bert1e
(@Bertie123B) reported
@Plusnet I was just completing an order for your service, I then decided to read the reviews. So now it’s a no from me.