Plusnet

Plusnet Outage Report in Ingatestone, Essex, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ingatestone, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ingatestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ingatestone, Essex, England 11/19/2025 05:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ingatestone, Essex, England

The most recent Plusnet outage reports came from the following cities: London, Basildon and Romford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Ingatestone, England

Latest outage, problems and issue reports in Ingatestone and nearby locations:

  • deniseessex denise salman (@deniseessex) reported from Chelmsford, England

    @plusnethelp having problem with broadband setup. new customer as of 26 March. should have been up & running today, seamlessly. Plusnet hub has blue light but no broadband. Not impressed. Previous provider, Daisy working 100% on Wednesday. Please DM ASAP, order no: 0-3905409.

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @antony4323 Hi Anthony, sure and I'm sorry to see that's a problem. Could you send us a DM along your mobile number and address including postcode please? - Adam - Plusnet Sheffield

  • Laurence_Hurst Laurence Hurst (@Laurence_Hurst) reported

    @Plusnet So how can I find out my usage? It seems anti-competitive to deny me access to that information since it means I can’t make informed choices about whether a competitors capped service offers better value for money.

  • Henry55 Don Quilter (@Henry55) reported

    @Plusnet award winning customer service. That must be some sort of joke. Terrible service!!

  • Plusnet Plusnet (@Plusnet) reported

    @jared9821 Thanks for getting in touch, sorry to hear you want to cancel your BT Sport package. We’re not able to cancel here, please call 0800 013 2632 and my colleague will be happy to help. - Curtis, Plusnet Sheffield

  • Lisa_redthorne Lisa Bailey (@Lisa_redthorne) reported

    @Plusnet Please could you provide me with your email address for customer services; I need to forward you an email

  • tonymc39 Tony McDonough (@tonymc39) reported

    My sister was in dispute with @Plusnet over an offer via the @MartinSLewis site they refused to honour - glad to say Martin and his team acted swiftly and offered a resolution, even though they had no obligation to do so. Martin, you are a top man. Plusnet you are the pits.

  • Plusnet Plusnet (@Plusnet) reported

    @99tractorboy Hi Gavin, sure and I'm really sorry to see that's an issue, just to check too were you calling 0800 432 0200? Please feel free to send us a DM along with your username and I'll look into the issue with the missing engineer for you too. - Adam - Plusnet Sheffield

  • pj_neris PJN (@pj_neris) reported

    @Plusnet my home WiFi connection gets disconnected from the Internet frequently only to reconnect after a few seconds. It affects my VOIP calls that drop out & require calling back. If this is a permanent tech issue or a company policy for load management I will change provider

  • Plusnet Plusnet (@Plusnet) reported

    @nigh7stalk3r Thank you for getting in touch, I'm sorry to hear this. I have sent you an email in regards to your billing, if you have any further queries you can reach back out to us or get in touch with our Customer Support Team on 0800 432 0200. - Curtis, Plusnet Sheffield

  • JohnAPriest John Priest (@JohnAPriest) reported

    @McAfee_Help Thanks, it's driving me nuts! Plusnet Protect is what I should have received but no-one seems to be able to give me a correct link to even get the download, never mind install it;-) Cheers John