Plusnet

Plusnet Outage Report in Highgate, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Highgate, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Highgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Highgate, Greater London, England 12/07/2025 15:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Highgate, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Newham, Hackney, Hammersmith, Watford, Paddington, Southall, Poplar, Ilford, Camden Town, Southwark, Wembley, Feltham and City of London.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomCity of Westminster Internet
United KingdomNewham Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Highgate, England

Latest outage, problems and issue reports in Highgate and nearby locations:

  • DarrenAltman Darren Altman (@DarrenAltman) reported from London Colney, England

    @TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴

  • joe_deakin 5OMOFD 🧐 (@joe_deakin) reported from Moor Park, England

    @Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • leighbike636 L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • timeastonco Tim Easton (@timeastonco) reported from Bromley, England

    @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • 77Billz Billz-77 (@77Billz) reported

    @SkyUK Plusnet is the way forward certainly going by the awards there picking up. Sky is garbage couldn’t match plusnet at my renewal.

  • mikeapollo Mikeapollo (@mikeapollo) reported

    Heads up for @Plusnet customers. They're having payment system problems - card payments are, apparently, crashing while going through. As such, the money leaves your bank into its pending queue, but then Plusnet aren't getting it and you get restricted. Beware. #money #ISP #fail

  • josiemalinowski Oneirology (@josiemalinowski) reported

    @Plusnet my broadband has been down for over 24 hours, I've called the helpline twice and I'm still net-less. I'm having to cancel meetings and losing money as I'm freelance, why hasn't this been fixed yet? I really regret switching to Plusnet, been a disaster the whole time 👎

  • katezmorris Kate Morris (@katezmorris) reported

    @Plusnet Do you have issues with broadband and your phone lines this morning?

  • ChrisD21UAP Macinnesey (@ChrisD21UAP) reported

    Absolutely sick of @Plusnet & their constant failure to provide a service. We have had no end of trouble since moving house in Jan. Over a fortnight without service while homeschooling and regular failures since then. Ridiculous that they are still sorting their errors from Jan

  • darrendocwatson darren watson (@darrendocwatson) reported

    @Plusnet Hi, my broadband has gone down again 😲😲😢😢

  • kirstieh84 Kirstie Harris (@kirstieh84) reported

    @plusnethelp @Plusnet hello can anyone help!!!!!

  • RetroOwenttv RetroOwen (@RetroOwenttv) reported

    @BikesGilly @Plusnet Happens all the time I’m done with this internet ! They need to cancel my contract ASAP !

  • JTedFischer Wally (@JTedFischer) reported

    @Plusnet There is no dialling tone on my line, tested with 2 different 'phones. Broadband is working OK. I had this exact same problem some time ago. Please advise.

  • andrewedwards33 andrew edwards (@andrewedwards33) reported

    @Plusnet what is the point ?? i ring your helpline and you tell me to go online to get help with my problem and the answer you give is to'' ring you''WTF!!! are you for real