Plusnet

Plusnet Outage Report in Heacham, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Heacham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Heacham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Heacham, Norfolk, England 12/07/2025 00:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Heacham, Norfolk, England

The most recent Plusnet outage reports came from the following cities: King's Lynn.

Loading map, please wait...
City Problem Type Report Time
United KingdomKing's Lynn Internet
United KingdomKing's Lynn Phone
United KingdomKing's Lynn Internet
United KingdomKing's Lynn Wi-fi
United KingdomKing's Lynn Internet
United KingdomKing's Lynn E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Hedgewise Kathryn Allen OUSA (@Hedgewise) reported

    Yes, private jets are bad Knowing exactly where Elon Musk's private jet is... * Plusnet answered the phone and broke my chain of thought :P * Would I be okay about Twitter tracking where NRBs car is 24/7? Nope And not many people want to murder him 2/2

  • 2468MWay Stop Hogging That Lane (@2468MWay) reported

    @Plusnet there's an outstanding account on my credit file for £50 but I've never had Plusnet I've always had @VodafoneUK 17yrs and more recently @O2 as Vodafone got to Greedy can you advise ??

  • AliceMerray Alison 🌈 ❄🇪🇺 ⚫ (@AliceMerray) reported

    @Plusnet Hi. I was supposed to get an activation notification yesterday for my upgrade to Unlimited Fibre Extra, but haven't received anything. Please can you help?

  • yaasircheema Muhammad Yasir (@yaasircheema) reported

    @Plusnet my broadband is down from 3 days and your customers service is not helpful at all. @plusnethelp what is the best way to complain about this situation.

  • Jason_Cambs Jason (@Jason_Cambs) reported

    @simonbg12 @JohnLewisRetail @Plusnet Too be honest Simon, they’ve just charged me £218 for 4 months left on my contract, cancellation fee as I’m jumping ship to BT. My monthly bill is £31 which I questioned with JL but I was assured I’m not being overcharged! I reckon i am and can’t wait to go after loyal service!

  • andreacommande3 andrea commander (@andreacommande3) reported

    @Plusnet we have tried for two days to get through to you. Can you please contact us - my mum is having terrible trouble with her broadband :(

  • jonnymasters_ Jonny Masters (@jonnymasters_) reported

    Our new @virginmedia WiFi has already stopped working. It has only been in for 7 hours. I cannot find help anywhere online. So far, I think I should have remained with @Plusnet. #Internet #WiFi #usingdatacoswifiisbroken

  • LukeBHandley Luke Handley (@LukeBHandley) reported

    @Plusnet hi I rang for help with my broadband not working and was told on my last text that it would take about 15 minutes and they will be in touch again. That was over two hours ago, any idea on when I will hear something?

  • osteohovebtn osteopathhovebrighto (@osteohovebtn) reported

    @Plusnet since you've taken over the John Lewis broadband @johnlewishelp the broadband service has been diabolical, is this to force everyone over to a contract with you?!

  • bodgeratheart phil shard (@bodgeratheart) reported

    @merriemede @Plusnet Let me know your secret!! I've been trying to get through on the phone and got bored of the bad on hold music after 32 minutes, 44 minutes and 20 minutes