Plusnet

Plusnet Outage Report in Hartwell, Northamptonshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hartwell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hartwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hartwell, Northamptonshire, England 11/14/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hartwell, Northamptonshire, England

The most recent Plusnet outage reports came from the following cities: Northampton and Wellingborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorthampton Internet
United KingdomNorthampton Internet
United KingdomNorthampton Phone
United KingdomNorthampton Total Blackout
United KingdomNorthampton Internet
United KingdomWellingborough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Hartwell, England

Latest outage, problems and issue reports in Hartwell and nearby locations:

  • craigwest Craig West (@craigwest) reported from Northamptonshire, England

    @ruskin147 @PippaCrerar @virginmedia Virgin Media outage sounds like an issue with the broadband connection between Virgin and your home. The WiFi coverage within your home should be a quite separate issue? My Plusnet router didn’t give great WiFi coverage so I added TP-Link Deco mesh WiFi and have no issues now.

  • CllrWarrenWhyte Warren Whyte (@CllrWarrenWhyte) reported from Buckingham, England

    Darn. So fed up with our @Plusnet broadband I was looking forward to changing supplier next month so imagine my disappointment when I realise I signed up for a 18 month contract. The modem is pathetic (and noisy) and wifi quality is shockingly bad.

  • purgstallheath Father Oliver Coss (@purgstallheath) reported from Northamptonshire, England

    @marcwebber @VodafoneUK @OpenreachHelp Ha! Well,the call centre man - who was very excited to tell me I was speaking to someone in Egypt - who told me Openreach was responsible was evidently mistaken. All fixed now - a shame as I've had full service from BT and Plusnet, but never outages like this. 3 days in 2 months.

  • CraigHawker Craig Hawker (@CraigHawker) reported from Wellingborough, England

    @SimonDarksideJ I'm on plusnet. No issues whatsoever.

  • ddtowe Dale Towers (@ddtowe) reported from Northamptonshire, England

    @plusnethelp are there problems with your service? My plusnet connection has been flakey for a while now and this morning had gone down twice already. NN3

  • edwardlui Edward Lui (@edwardlui) reported from Milton Keynes, England

    @Plusnet is there a cancellation period? I’m out of contract for the last 2 years plus. Or what do I do to cancel as I’ve switched services but technically not as I wasn’t asked if I was leaving an old broadband service for new.

  • GlennMillward G (@GlennMillward) reported from Milton Keynes, England

    Still absolute shocking WiFi speeds and customer service non-existent from #plusnet @plusnet don’t return calls exit fee when service not right from day 2. Useless and can not understand how they exist. Ombudsman next I think.

  • GlennMillward G (@GlennMillward) reported from Milton Keynes, England

    Avoid Plusnet like the plague. Awful customer service.

  • alexdn32 Alex Loche (@alexdn32) reported from Irchester, England

    @cornelius_mark @SkyHelpTeam @primevideosport It's due to the issues with the Sky Channels on BT's TV Platform. BT and Plusnet will be using the Now TV platform for the Sky Channels, but BT want them in HD and recordable via the TV guide. Sky engineers are having to sort it out because it's a sky software issue with Youview.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MEgdirdla M Egdirdla (@MEgdirdla) reported

    @Plusnet I was told nothing could be done on the phone by someone in customer service - even though this issue was foreseen and that’s what it was delayed initially.

  • Plusnet Plusnet (@Plusnet) reported

    @mikos Hi Mike, I'm just getting in touch after the recent message that was sent to us and just checking to see if there is anything I can help with. If not just let me know and I can mark this post as closed. - Curtis, Plusnet Sheffield

  • kinger1959 Steve King (@kinger1959) reported

    @Plusnet My secure email account is locking me out due to failed attempts to sign in, but only when I am using my home network. Can you help me resolve please? Thank you.

  • pras_nair Pras (@pras_nair) reported

    @Plusnet i think you need to give your customer service more training!!! 3 months to apply outgoing call barring. 1st attepted 24th feb, not done! , 2nd attempt 18apr , not done, called guy again, he tells me you guys dont do that service🤨....

  • ktnolanxx katie (@ktnolanxx) reported

    @Plusnet I have ported my mobile number on 12th April and it is still not working. I rang your office and they have told me they can’t give me a date for when it will work. What is the hold up?

  • aitch5012 MickHoll (@aitch5012) reported from Liverpool, England

    @Plusnet hi my broadband was due to be transferred to my new address and go live today but I’m having a lot of issues. First I had a text saying it was to be delayed and now I’ve had a text saying to send back the router bcoz I’m no longer with plus net?? Could somebody plz help

  • iankhines Ian Hines (@iankhines) reported

    @Plusnet Hi my broadband speed has been really poor recently. 7mg download speed this morning. I'm on unlimited fibre and have had a Hub One router since April 2016 how do I get a Hub Two router that's standard for unlimited fibre? Thnx

  • Plusnet Plusnet (@Plusnet) reported

    @mikos I'm really sorry to hear about this, if there's anything I can do just let me know. You can rather keep everything as it is or speak to our Retentions Team to cancel your account on 0800 013 2632. - Curtis, Plusnet Sheffield

  • lucyellis94 Lucy Ellis (@lucyellis94) reported

    @plusnet your communication & customer service is shocking after many cancellations we had an agreed appointment today our business can’t run efficiently until you do what you promised, again we have been let down @plusnet what do you have to say?

  • _martint81 Martin Tune (@_martint81) reported

    @TalkTalk @plusnet asked me to ask you to release it. I called and asked you to do this and I was told you are supposed to do it? Apparently you're blocking it. You had no trouble taking the number over in the past so I'm not sure what the problem is.