Plusnet Outage Report in Gilfach Goch, Rhondda Cynon Taf, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Gilfach Goch, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Gilfach Goch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Gilfach Goch, Rhondda Cynon Taf, Wales
The most recent Plusnet outage reports came from the following cities: Cardiff, Tonypandy, Blackwood, Porth, Pontypridd, Caerphilly and Merthyr Tydfil.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Total Blackout | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Tonypandy |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Gilfach Goch, Wales
Latest outage, problems and issue reports in Gilfach Goch and nearby locations:
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Leigh Canham
(@leighcanham) reported
from
Cardiff, Wales
Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems
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Dale Tucker
(@true_gent78) reported
from
Cardiff, Wales
@Plusnet is there an issue with mobile? I’m unable to make any outgoing calls
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Bairdy 💙
(@bairdyblues) reported
from
Church Village, Wales
@cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Honestly who knows, plusnet seem to suffer from general incompetence from my one (1) days experience trying to use their service
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Andrew Pettey
(@a1pettey) reported
from
Pyle, Wales
@plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.
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darran cornelius
(@lofty_18) reported
from
Church Village, Wales
@Plusnet @plusnethelp I have no home telephone signal tried phoning several times kept on hold for over 45 minutes. Please contact me so I can DM my details so u can lol into my problem please.
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Sara-Jane
(@identiti32) reported
from
Price Town, Wales
@virginmedia Sort IT OUT IF I DONT ANSWER I CANNOT BECAUSE NO INTERNET BECAUSE @Plusnet suck AT HOUSEMOVES AND I HAVE NO SIGNAL
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Claire Price ⭐
(@chocolatey4) reported
from
Aberdare, Wales
@CitizensAdvice HELP PLEASE ...With @plusnethelp @Plusnet They wont even give me a grace period , i explained ive a funeral to attend on tues 8th & im going to have to cancel my hospital appointment also now due to this & go without food .meaning i cannot take my meds either !
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Stuart Willis
(@stujw) reported
from
Church Village, Wales
Hey @Plusnet any update on an outage in CF38 at all? No connection since early this morning? Thanks!
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Rebecca Brough 🏴
(@RebeccaRambler) reported
from
Pencoed, Wales
A day of disruption on my broadband @Plusnet @plusnethelp and no online chat available- can you help?
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⧖🔶🏳️🌈✨impl Cat for Q (it/its)✨🏳️🌈🔶⧖
(@TheEnbyperor) reported
from
Cardiff, Wales
@robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going
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Sheila Smith 🏴🇪🇺 #AlwaysEuropean
(@Smith_SM30) reported
from
Cardiff, Wales
@phil__stanmore No, just tested via phone. I could try checking the line, yes, but I'm not convinced PlusNet are giving me the best service tbh.
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Mento5 (TAFKAB)
(@Mento56) reported
from
Church Village, Wales
@DwyKev @virginmedia Their appalling customer service was the one thing that made me decide to stick with Plusnet rather than switch to them, despite a very attractive offer.
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Dale Tucker
(@true_gent78) reported
from
Cardiff, Wales
Anyone else having Internet issues with @plusnethelp @Plusnet in #cardiff area? #plusnet
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derw
(@50shadesofcoch) reported
from
Cardiff, Wales
@purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile
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Steveo Davies
(@STEVEOLUCKY7) reported
from
Caerphilly, Wales
@Plusnet how do i find out when my contract is up.. i hate awful service and was promised it would be better if I renewed and its not any better at all. I have done all the fault finding and still no better, have to keep resetting the router at least 6 times a day
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Emma Harris ♥♬
(@emmalee909) reported
from
Merthyr Tydfil, Wales
I am now officially a @Plusnet customer for phone & Broadband. Welcome to Fibre!! 🙌🏼
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Bairdy 💙
(@bairdyblues) reported
from
Church Village, Wales
@Gazman1927 @cardiffstu Virgin Media have recently installed cable around here and have been pestering me to sign up. Think I'll stick with Plusnet who have excellent customer service.
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Aine Flynn
(@ABFlynn13) reported
from
Cardiff, Wales
Frequent outages, sometimes for hours at a time, painfully slow speeds when it does work, and it's impossible to get hold of you for help @Plusnet #plusnet
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Claire Price ⭐
(@chocolatey4) reported
from
Aberdare, Wales
@plusnethelp @CitizensAdvice @Plusnet Yes please Adam that would really help me if you would be so kind please as I'm at my witts end here & am not coping with all this .
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Darksider
(@BenMyatt74) reported
@plusnet service on its arse yet again! 🤬
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Nick Dunn
(@100NUGNICK) reported
@CollectsJames I got around the same issue using the plusnet router as dummy router and getting a netgear for my main router
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Joe Brookes
(@JoeBrookes) reported
@Pen66 @Wesmond @Plusnet I’m in CV35, been down since around 6pm for me.
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Callum Povey
(@Callum_Povey) reported
@Plusnet @Plusnet internet down - again. Any particular reason for the outage? According to yourselves, there's no issues, even though down detector has multiple PlusNet internet issues from all over the UK. ST20 area.
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One Word *****
(@1wordwilly) reported
Plusnet down in Birmingham area since around 6pm tonight.
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Jacqueline
(@JD402146) reported
@Plusnet internet has been down since 9.30 this morning. This is after a 12 hour outage on 22nd December. When is this going to be sorted?
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Kingston
(@Kingston3468) reported
@Plusnet No response from #plusnet re compensation for nearly two weeks without internet or phone line. How daft I was to expect a decent service.
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Tim Owen
(@timowen001) reported
@x_elx @Plusnet Just awful terrestrial for us then.
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Lee Hitchcock
(@preacher2041) reported
Hey @Plusnet had no internet since around 6 this morning (EX16 area), yet your status page says there are no issues however? Is this a known issue of so any idea when it might be fixed?
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McGeorgeOfTheJungle
(@McGeorgeOfTheJ1) reported
@Plusnet What is the deal with the daily reset at 2am for the last few days? The typical (user request) reason, when it wasn't. God damn annoying yet again. Over a year since I came to you, I had 2 months of great service, the last 11 months have been terrible.