Plusnet

Plusnet Outage Report in Exminster, Devon, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Exminster, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Exminster, Devon, England 11/15/2025 18:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Exminster, England

Latest outage, problems and issue reports in Exminster and nearby locations:

  • misterp55 Paul Scholes (@misterp55) reported from Teignmouth, England

    @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    @Plusnet no signal today at EX4 5DE on two Plusnet phones. Vodafone and Smarty (3) working fine. Please can you sort this urgently?

  • Vanessabooty1 Vanessa Booty (@Vanessabooty1) reported from Bickington, England

    @Plusnet No we are using a third party one as yours got fried in a storm a few years ago. But the router was absolutely fine before it stopped working on the line and you had to fix. I don’t think it’s the router that’s the problem.

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Third day without mobile signal from @Plusnet Seriously unimpressed.

  • PhilBreading Feel the love ❤️ #Joemance (@PhilBreading) reported from Exeter District, England

    @Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....

  • TomHawesCloud Tom Hawes (@TomHawesCloud) reported from Exeter District, England

    @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

  • sassycat60 Sarah P (@sassycat60) reported from Exeter District, England

    @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • carl_lawley Carl Lawley (@carl_lawley) reported

    Come on @Plusnet why is the whole country not being provided a service today....no official statement of why you are down and thank goodness for mobile hotspot on works mobile phone.....

  • robin_parker Robin Parker (@robin_parker) reported from Argoed, Wales

    Hey @Plusnet, instead of just issuing template "sorry to hear bla bla" replies to a handful of your many customers who are without service this morning, how about acknowledging more widely that there's a major outage??

  • Malc_Armstrong Malcmite (@Malc_Armstrong) reported

    @rktecture @Plusnet The service to get help is terrible. No agents to talk to, so have to text, but text says no account, so text advisor, no one responds. No statementcir info. Awful service

  • squidgybo kid Z (@squidgybo) reported

    @BigRatMedia @Plusnet I just rang them and a recorded message said they are having problems and are working on it.

  • RealLifeAccoun1 simonthepieman (@RealLifeAccoun1) reported

    @lys136 @Plusnet NR32 postcode here. Wonder if it's a bigger problem that we are led to believe. Either way no work is getting done by me......or Plusnet evidently #plusnet

  • fantasyboy113 Ryan (@fantasyboy113) reported

    @Plusnet Internet has been down for over an hour, unable to get in contact with anyone.

  • Teenyweeny1805 Tina (@Teenyweeny1805) reported

    @LornaRAWR @Plusnet I got this as well. Obviously not our individual connection that is the problem.

  • Helen_Breese Helen Breese (@Helen_Breese) reported

    @Plusnet is there any sort of official statement or explanation on the outage on the way please? A lot of people complaining and your responses seem to suggest the issue is their connection and not you? #plusnetdown

  • PretzlePretzle Emma M. Pretz 🥨 ACAB 🏳️‍🌈 BLM (@PretzlePretzle) reported

    @plusnet You're making it a bit difficult to work from home today - had to use a mobile hotspot to get on a scheduled Teams call, with no idea what's happening with my broadband connection. Any chance you'll give your customers an ETA soon? Or at least acknowledge the problem?

  • challiscj Christopher Challis (@challiscj) reported

    @Plusnet are any customers on plusnet not having issues? It would be great if they could tweet so we'd lnow this isn't nationwide. @plusnet themselves aren't telling us a thing.