Plusnet

Plusnet Outage Report in Broadway, Worcestershire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Broadway, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Broadway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Broadway, Worcestershire, England 11/14/2025 00:45

November 14: Problems at Plusnet

Plusnet is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Broadway, England

Latest outage, problems and issue reports in Broadway and nearby locations:

  • InnovationPj pj.innovation (@InnovationPj) reported from Cheltenham, England

    @Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.

  • HoultElly Elly Hoult (@HoultElly) reported from Cheltenham, England

    @Plusnet @plusnethelp your customer retention team are terrible. Been a customer for five years, wanted to stay and no incentive to do so. Moved to @TalkTalk

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • chris0891 Chris Richards (@chris0891) reported

    @Plusnet On 16 July I reported an issue with dropping connection. Plusnet ran tests which caused the internet to stop completely. This was on Friday 16 July. Apparently work is now "on hold" until 21 July. This is unacceptable. Please escalate this as a priority.

  • nat1811 Natalie Morgan (@nat1811) reported

    @Plusnet Received a call yesterday but I was out for the day with my partner so wasn't able to take it. I was expecting one today but have had nothing so far. Again very disappointed in the service and urgency in this matter from you company.

  • petermorris1878 Peter Morris (@petermorris1878) reported

    @MattJFootball @SkyHelpTeam Plusnet continually do well,relative to others,in customer surveys. I don’t have Plusnet btw, but that’s another story.😳

  • ChrisHogg17 Chris Hogg (@ChrisHogg17) reported

    @Plusnet have had no mobile signal now since Saturday afternoon just the occasional fraction of a bar then emergency call only nothing that will make a call

  • mealsgateboys Paul&Nigel (@mealsgateboys) reported

    @Plusnet can't access mobile or broadband app just a circle going round and round Help please

  • tony_kenobi Tony (@tony_kenobi) reported

    @Plusnet Yes, primarily an issue with WiFi devices eg. phone, smart speakers, WiFi extender. Connection randomly speed/connection drops and then improves again. WiFi hub has been seen going orange before recovering.

  • Plusnet Plusnet (@Plusnet) reported

    @Silentjake1 Hi Jake, sorry to see that there's an issue with disconnections. Could you get back to us on a DM with your username please? - Adam - Plusnet Sheffield

  • dresdeb Beccy Dresden (@dresdeb) reported

    @Plusnet My broadband service with you is due to start today. My old supplier cut me off at 00:10 this morning & they say the switch on from you should have happened immediately after, but 9 hours later I’m still waiting for confirmation from you that I should switch on your router…

  • piping_stevie Stephen Russell (@piping_stevie) reported

    @Plusnet nearly 20 minutes on hold. I would like to cancel my contract. I have been a customer since October 2020 but have never had any of the promised connection speeds.

  • Memphis85 Memphis85 (@Memphis85) reported

    Hey @Plusnet. Over a week since all mailboxes disappeared after requesting a mail-only account as I've moved to a new ISP. Have been told 24-48 hours to resolve twice over last week. Still no mailboxes. Quite concerned about what e-mails we are missing. Can you help??