Plusnet Outage Report in Birtley, County Durham, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Birtley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Birtley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Birtley, County Durham, England
The most recent Plusnet outage reports came from the following cities: Newcastle upon Tyne.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Birtley, England
Latest outage, problems and issue reports in Birtley and nearby locations:
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John Adams
(@Johnad25) reported
from
Durham, England
@benjymous @Plusnet Sounds much more like it from their customer services. I’ll try and use the referral code if I can, but it may clash with the Bluelight discount my wife gets. Gouging a #keyworker in a global crisis isn’t classy thanks again @EE.
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John Adams
(@Johnad25) reported
from
Durham, England
From recent experience I can confirm this tweet is total nonsense. I’m moving all of my services elsewhere. Customer service 0/10, shambles. I suggest you all check if you can get a better deal elsewhere. (@Plusnet expect my call)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Richards
(@chris0891) reported
@Plusnet On 16 July I reported an issue with dropping connection. Plusnet ran tests which caused the internet to stop completely. This was on Friday 16 July. Apparently work is now "on hold" until 21 July. This is unacceptable. Please escalate this as a priority.
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Natalie Morgan
(@nat1811) reported
@Plusnet Received a call yesterday but I was out for the day with my partner so wasn't able to take it. I was expecting one today but have had nothing so far. Again very disappointed in the service and urgency in this matter from you company.
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Peter Morris
(@petermorris1878) reported
@MattJFootball @SkyHelpTeam Plusnet continually do well,relative to others,in customer surveys. I don’t have Plusnet btw, but that’s another story.😳
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Chris Hogg
(@ChrisHogg17) reported
@Plusnet have had no mobile signal now since Saturday afternoon just the occasional fraction of a bar then emergency call only nothing that will make a call
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Paul&Nigel
(@mealsgateboys) reported
@Plusnet can't access mobile or broadband app just a circle going round and round Help please
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Tony
(@tony_kenobi) reported
@Plusnet Yes, primarily an issue with WiFi devices eg. phone, smart speakers, WiFi extender. Connection randomly speed/connection drops and then improves again. WiFi hub has been seen going orange before recovering.
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Plusnet
(@Plusnet) reported
@Silentjake1 Hi Jake, sorry to see that there's an issue with disconnections. Could you get back to us on a DM with your username please? - Adam - Plusnet Sheffield
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Beccy Dresden
(@dresdeb) reported
@Plusnet My broadband service with you is due to start today. My old supplier cut me off at 00:10 this morning & they say the switch on from you should have happened immediately after, but 9 hours later I’m still waiting for confirmation from you that I should switch on your router…
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Stephen Russell
(@piping_stevie) reported
@Plusnet nearly 20 minutes on hold. I would like to cancel my contract. I have been a customer since October 2020 but have never had any of the promised connection speeds.
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Memphis85
(@Memphis85) reported
Hey @Plusnet. Over a week since all mailboxes disappeared after requesting a mail-only account as I've moved to a new ISP. Have been told 24-48 hours to resolve twice over last week. Still no mailboxes. Quite concerned about what e-mails we are missing. Can you help??