Plusnet Outage Report in Aveley, Borough of Thurrock, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Aveley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Aveley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Aveley, Borough of Thurrock, England
The most recent Plusnet outage reports came from the following cities: London, Poplar, Bromley, Basildon, Newham, Romford and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Aveley, England
Latest outage, problems and issue reports in Aveley and nearby locations:
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ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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Katherine
(@Pebblepower23) reported
from
Romford, England
@plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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Bhavan Ramanathan
(@bhavanr) reported
from
Billericay, England
@plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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Kate Marr
(@kate_marr) reported
from
Gravesend, England
@Plusnet I want to cancel but I can't get through!
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Vikki
(@Wattsit01) reported
from
Swanley, England
@plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Adeel
(@_Adeel007_) reported
@CalamityMum @Plusnet Cancel your contract, you have 14 days, they are an awful company. Internet is always dropping
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Jackie Foy
(@JackieFoy6) reported
@plusnethelp help SIM card has still not arrived. Left with no phone as number has been ported over. Paying PlusNet & my old provider and PlusNet blaming Royal Mail, don’t think it was Royal Mail who activated SIM n ported number before costumer had received SIM!
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chris whiterod
(@harleyrusk) reported
Hello @Plusnet do you have anyone in customer service today?@plusnethelp No landline or broadband currently 35 minutes on hold. Third repeat of Slade...
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Marc
(@_Marc_74) reported
@plusnethelp @martinsinclair4 @EccP16Biology waiting days just for a response to a dm...... never an issue with plusnet until you asked if i wanted to upgrade. they broke my connection and now you wont talk
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Jenna Abbs
(@Jenn585) reported
@plusnethelp Signed up with you on 25th Nov - my old BT service has gone off today but I have no Plusnet router. Really frustrated as currently unable to work from home. Not a good start...😣
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Matthew Abbott
(@MaBBoTT90) reported
@plusnethelp @DaveMitchison Same here, and I’m a new customer, only joined plusnet on the 2nd of December. Every day it’s dropping out at least 3 times, last night it dropped out 7 times in the space of an hour! (World record). I am currently on hold with plusnet as I type. Almost 20 mins. Not good!
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chris roast
(@chrisroast) reported
@plusnethelp #randomservice openreach (not plusnet) contacted us about a 6hr break in service. 5 days later service is restored. Over that period data charges, no connectivity, no remote work. Plusnet no answer. Still waiting for customer service to at least apologise.
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Sam Murphy
(@SamMurph72) reported
@KateSlaterPR @Plusnet Doesn't surprise, iv been and still having appalling so called broadband service from them and equally appalling customer service- total attitude, not doing what they agree they'll do, cant speak to a manager and then cut off whilst on hold earlier! The business is a total joke!
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Jatroa 🏴
(@jatroa) reported
@chrisroast @plusnethelp Village spent six months in the Bermuda Triangle of Openreach, BT and plusnet. Pushed from company to company. One man had 11 visits. Each time told line ok. Eventually Openreach owned up. Problems in the station. BT wouldn’t pay to upgrade it.
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not39
(@finishedat39) reported
@plusnet So much for "customer service". No reply to DMs. No chat function. Lengthy call waits. Broadband speed less than half guaranteed.#ripoff