Plusnet

Plusnet Outage Report in Aveley, Borough of Thurrock, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Aveley, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Aveley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Aveley, Borough of Thurrock, England 12/07/2025 16:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Aveley, Borough of Thurrock, England

The most recent Plusnet outage reports came from the following cities: London, Newham, Poplar, Ilford, Romford, Bromley and Basildon.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomNewham Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Aveley, England

Latest outage, problems and issue reports in Aveley and nearby locations:

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

  • kate_marr Kate Marr (@kate_marr) reported from Gravesend, England

    @Plusnet I want to cancel but I can't get through!

  • robdogtrickies Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

  • utkhan79 Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet my home internet is down and so is your website. Any issues at the back end?

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • GMan40555684 GMan (@GMan40555684) reported from Sutton at Hone, England

    Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    @plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?

  • uk12345 ken (@uk12345) reported from Romford, England

    @nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • Daninho58 Daniel (@Daninho58) reported from Poplar, England

    @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • bhavanr Bhavan Ramanathan (@bhavanr) reported from Billericay, England

    @plusnethelp hi..pls could you let me know how I can cancel BT Sport via the Plusnet site?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • emmawruns Emma 💛 (@emmawruns) reported

    @Plusnet Sorry but I am nearly 7 months pregnant and trying to shield as much as possible. An engineer has been out fitted a new socket (which is huge and takes up loads of room) and the issue is still there.

  • SarahHu84468815 Sarah Hull (@SarahHu84468815) reported

    @Plusnet My router will not switch on. No light. Nothing. It went off about 90 mins ago. Has it simply broken? It was new in Feb.

  • Squirrelpxwer SquirrelPower (@Squirrelpxwer) reported

    can't do anything.......... net keeps dying.......... very cool...... already bad day...... also heating doesn't work......... plusnet are garbo and I'm sure the help they'll offer is have you reset your router :)))))

  • Marc_Dixon Marc Dixon (@Marc_Dixon) reported

    @Plusnet My broadband has gone off after the storm but my landline is still working. Can someone help please?

  • Rob_Rolls99 Rob Rolls (@Rob_Rolls99) reported

    @Plusnet I’m having an issue whereby I can’t log in to my BT Sports App on any device connected to WiFi, but can when using mobile data, also I can’t even log into MyBT account on any device connected to my WiFi. BT sport and MyBT work on non plus net internet, any ideas?

  • Rob_Rolls99 Rob Rolls (@Rob_Rolls99) reported

    @haveablowtinman @Plusnet Yeah I’m having this issue too, can’t log in to BT Sports App on any device connected to WiFi, also can’t even log into MyBT on any device connected to my WiFi

  • JWBG1 Jema G (@JWBG1) reported

    @Plusnet I'm a webmail only customer (ex Madasafish). Have had no emails since noon yesterday and none are showing on the website when I log in. No email outages are reported. Who can I contact to find out what's happening?

  • SueBrownSB Sue Brown (@SueBrownSB) reported

    @Plusnet broadband has been cutting out for a couple of days. Now down completely.

  • HarrietAlice84 Harriet Eggleton ❤️⚽️❤️ (@HarrietAlice84) reported

    @Plusnet Any info please on the Broadband, RG9 area......been down since 10.55am??????

  • CaitClick Cait (@CaitClick) reported

    @Plusnet Our broadband has been down since the storm last night. Haven't got a landline phone available to test the line, just wondering how to find out if there's a known outage in the area?