Plusnet

Plusnet Outage Report in Cranham, Gloucestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cranham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cranham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cranham, Gloucestershire, England 11/17/2025 19:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Cranham, England

Latest outage, problems and issue reports in Cranham and nearby locations:

  • InnovationPj pj.innovation (@InnovationPj) reported from Cheltenham, England

    @Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.

  • HoultElly Elly Hoult (@HoultElly) reported from Cheltenham, England

    @Plusnet @plusnethelp your customer retention team are terrible. Been a customer for five years, wanted to stay and no incentive to do so. Moved to @TalkTalk

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • tigerinaboo jackie (@tigerinaboo) reported

    @Plusnet Very disappointed that I have no broadband as my router hasn't arrived and I've been told I'll have to wait till Thursday to get a new one sent. How do I work from home in the meantime? Poor start Plusnet

  • andrew__gorton Andrew Gorton (@andrew__gorton) reported

    @plusnethelp @plusnet I can’t get through on the phone to cancel my broadband and the only other option is notify by post? That’s not very award winning customer service

  • wildwildwild maybe: Mark Owen* (@wildwildwild) reported

    @plusnet @plusnethelp hey there, trying to get in touch about my new account sign up. tried calling, sliding into your DMs, but nothing back. please help.

  • DAISYGLL Jangle (@DAISYGLL) reported

    @Plusnet just joined - phoned for help to be told try again tomorrow - do you really think that is acceptable ?

  • sciencegeeklord Gareth Parks (@sciencegeeklord) reported

    @Plusnet @plusnethelp pretty poor. Phone and internet cut off through your mistake, 2.5hrs of calls with no resolution. Message today to say 24hrs+5 working days before i have internet again. No mention of paying for no service. Will be cancelling my account renewal

  • Rolo_Tamasi Rolo Tamasi (@Rolo_Tamasi) reported

    @RuttagerR1 @Plusnet I had a Plusnet account years ago. Service was bad and the whole thing went into freefall with the Managing Director in person rowing with his customers on their own online public forum. I've been watching this reincarnation slowly fail.

  • HannahW_JLS HannahW_JLS♥ (@HannahW_JLS) reported

    @SkyHelpTeam hi can you help. I have moved to you from plusnet but plusnet say the phone line is still with them although I signed up for a broadband and phone deal with you.

  • tomhegarty9 tom hegarty (@tomhegarty9) reported

    @BethDye37307111 @Plusnet @plusnethelp I’m in exactly the same position. Awful awful service

  • roughinform Annette Corbett (@roughinform) reported

    Watching on my laptop because my WiFi is misbehaving and streaming to my @Chromecast has been playing up all weekend. Already being driven nuts by ads. Damn you @Plusnet! #broadbandbyedwood #thefilmcrowd

  • JonnyStirling Jonathan Stirling (@JonnyStirling) reported

    @plusnethelp 3 months after switching to @Plusnet and still no broadband, no customer service and no response to social. Cancel account please and refund money taken