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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Pokémon GO reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Pokémon GO. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Pokémon GO users through our website.
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Sign in (67%)
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App Crashing (24%)
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Glitches (6%)
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Online Features (3%)
Live Outage Map
The most recent Pokémon GO outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
Sign in | |
| Shepherdstown |
Sign in | |
 South Benfleet |
Sign in | |
| Katy |
App Crashing | |
 Málaga |
Sign in | |
 Itabira |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Pokémon GO Issues Reports
Latest outage, problems and issue reports in social media:
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Arrax
(@slowburnsundial) reported
@NianticHelp Pokemon Go shop still displaying only a blank page. Can’t join raids remotely nor buy any items. Please fix @NianticHelp
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Helen Phillips
(@PhillipsPiebly) reported
@NianticHelp @PokemonGoApp Hello niantic...I cannot access the shop to purchase anything... The screen is white. It's not my phone as I can log on to my child's acct fine and purchase. Please can you advise me... Is it part of your current issues? Thank you so much.
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@trudels
(@trudels6) reported
@NianticHelp @PokemonGoApp Can't get into shop. Is this part of the problems and will it be sorted out? Other players with me do not have the problem.
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Matt
(@pokemongoermatt) reported
Shop still not working for me... #PokemonGo #PokemonGOApp
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ThisAstoriaMama
(@ThisAstoria) reported
@NianticHelp @PokemonGoApp Getting a white screen where my friends list should be. Is this part of the problem earlier?
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Jkay
(@Jkay5236) reported
@PokemonGoApp @NianticLabs Oh look same shitfucks billion dollar company who still can’t fix there god dam game and make it fair for those with disabilities and punish them for trying other methods to try enjoying the game they grew up with 😡@NianticLabs
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Lydia
(@LydiaVonSpoopy) reported
@niantichelp @PokemonGoApp Please fix or address this issue w/ the shop. Many users, myself included are experiencing a blank white screen when trying to access the shop. Troubleshooting steps given so far havent worked, the issue is clearly server side. We want to play your game
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compost mentis 🍂🧠
(@AgedCompost) reported
@Cyprinella Yep I also gotta reinstall my "fix your posture, fool" trigger. back when I was playing pokemon go 8h/day it was any time I crossed the street. maybe I'll make it after every transaction
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Marie Di 🇺🇦🌻🙏🏼
(@DimascioMarie) reported
@NianticHelp The pokemon shop doesn't work. White Screen. Tried to delete cache multiple times. Tried to uninstall and reinstall the pokemon go app. Doesn't work. Please fix.
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PaulNicholasCabalhin
(@akosipauli) reported
@NianticHelp Can you please fix my issue? I cannot access my in-game shop in Pokemon Go. I will miss raid hour because of this.
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James Pilbeam
(@JamesPilbeam5) reported
@NianticHelp @PokemonGoApp Shop won’t load for me on pokemon go on any device- other peoples accounts are working fine on same devices- is this related?
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joe
(@joeychizzle) reported
@PokemonGoApp Sometimes you need to FIX YOUR GAME
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錐生 零 † Kiryū Zero
(@_ZeroKiryu) reported
@NianticHelp sucks I can't get into the shop on pokemon go. Did all the things that was listed. This issue (bug) needs to be fixed if I'm not the only one having problems. Can't buy coins if I can't buy remote raids. And I'm not gonna start a new account for this. That's dumb!
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Progamer
(@Progamerpg5) reported
@NianticHelp i have a problem with pokemon go everytime i goe in the shop i have a white screen i can not buy anything
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NEVE 🧡
(@Priestt_Neve) reported
@NianticHelp @PokemonGoApp Shop not working! It’s completely Blank have tried everything!!
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Chase Shannon
(@ChaseShannon27) reported
@NianticHelp @PokemonGoApp So my Store feature isn’t working. Hope this gets figured out soon and players are properly compensated for the inconvenience
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pokemon lyf
(@pokemonisgr9) reported
@NianticHelp Hi, my Pokemon Go in-game shop is blank and not loading. Is there a fix to this?
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Nick J
(@STONEY_12MAC) reported
@NianticHelp My son is still unable to log into his pokemon go account...it is giving him an "unable to authenticate" error message. We tried reinstalling app and nothing changed.
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Tres Monden
(@UnoDosTres456_) reported
@Hooks1975 @PokemonGoApp @NianticHelp Mine also isn’t working currently. Came to twitter to see if anyone else had the same issue.
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𝔸ᵈⁱⁱ
(@rkmto) reported
@PokemonGoApp how about you fix adventure sync, mate?? its broken since weeks ago
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TKD4Life
(@SouthernPokemon) reported
@Trainerhamzia @NianticHelp @PokemonGoApp Yeah I’ve been having that issue since maybe 2 or 3 hours ago.
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Sal H
(@Hooks1975) reported
@WestCoast4Life0 Hasn't worked all day, bloody hopeless. Hope it's working tomorrow Westie, good luck. @PokemonGoApp @NianticHelp
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Jos K
(@FISHER313) reported
@NianticHelp Shop is still not working in Pokemon go
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RHONDA Stewart
(@Rjs79241830) reported
@NianticHelp Am still having issues my in game shop still shows blank screen I have refreshed and restated my phone and game and unstained and restarted pokemon go but the shop screen still blank
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Michael Pearce (Майкъл)
(@WestCoast4Life0) reported
@Hooks1975 @PokemonGoApp @NianticHelp Been like that at least 12 hours maybe more wasn’t working when I woke up
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Bethany walker
(@Bethanywalk22) reported
@NianticHelp it has not been resolved im still getting a white screen on my pokemon go shop on my apple iphone…i have uninstalled it an reinstalled it and its still not working ive done that 3 times now…what is goin on?? i want to play the raids an i cant even buy raid passes or nothing!
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⸸Lorena⸸
(@BlackMaiden666) reported
@geekaggression @PokemonGoApp Hi! I just wanted to ask you if you have managed to fix the problem with the notifications. Lately I had to uninstall and reinstall the app, and since then I'm not receiving them as well, and like you, I almost missed the last ComDay!
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Paige
(@Neutral_Paladin) reported
@PokemonGoApp Definitely want a sticker book! I have trouble sending away my last stickers cause I won’t see them anymore. I love them but never want to get rid of them.
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A Thalamander
(@a_thalamander) reported
@NianticHelp My shop in pokemon go is showing a blank white screen and is not working
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lazykangaroo
(@Tim_Lockwood475) reported
@SeppenKuma @PokemonGoApp Might be a sign to slow down the grind