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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Crashing (32%)
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Sign in (28%)
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Playback Issues (20%)
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Buffering (16%)
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Video Quality (4%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Caracas |
Buffering | |
 Montgomery |
Video Quality | |
| San Luis |
Crashing | |
| Manchester Center |
Video Quality | |
| Ridgeland |
Sign in | |
| San Francisco |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Patti
(@Ms_Tricee614) reported
@Roku I need a customer service number. There is an issue.
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Im1CrazyCow
(@Im1CrazyCow) reported
@Kevin14kt @Roku @LGUS I Bought the First 48" size they Brought 2 USA it was 240hz & almost yrs ahead of others....But it did Not have Roku in it, the TCL 48 still works & it's in Barn, but the 43" we Bought with Built in Roku has been issue since 6th month New with 1 yr warranty..but Ccp virus....>
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Josh Ramsey
(@J_Ramsey4) reported
Is the sound quality of @SNFonNBC on the roku terrible for anyone else? Why is my sound bar maxed and can barely hear the broadcast? #SundayNightFootball
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kev
(@kjnuez) reported
@Miguel_Ch1nes @parksmusic I got a tv with roku on it. Help me out lol
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Lorenzo DeTampa
(@NatureGuy12a) reported
@ManagerEnrique @SoccerBarista I’m going to try using a casting app on the iPhone —maybe it’ll work w/ a Roku.
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rex
(@XavyTheGOAT) reported
@Ask_Spectrum can my roku tv please go more than 40 seconds without having to buffer??? yall are so useless
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David Idol
(@OneWorldIdol) reported
@IMPACTPlusApp the Roku app is not working properly it crashes when you click into series section the click into before the impact..etc
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Rich
(@fiver_six) reported
@Roku i no longer have an issue waiting for a good show or movie to come on now that we have streaming, on demand and tons to look through. they go on and on and on forever. and some of the shows/movies add new episodes the next day
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hereforfreebies
(@hereforfreebies) reported
@TeamYouTube Doesn't appear to be device specific. Android app, Roku App and desktop appear to generate the same plays. It also appears to be an issue from game to game, the Eagles Falcons game was especially bad. First 3 key plays were literally just of the snap. Pats Dolphins has been ok
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Lisa Dee
(@thelisadee) reported
@NFLMedia is something wrong with the NFL app on Roku? We don’t have RedZone as an option. It’s showing up fine on mobile, but it’s not there at all on Roku. Any help/info would be greatly appreciated.
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Patrick Tillmann
(@kingcutie) reported
I had no idea Roku remotes had a recessed “Pairing” button. Problem solved.
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no тrιcĸery вιтcн 👻
(@dvisiies) reported
someone pls help me watch the VMAs on a roku 🥺 i’ve only been able to watch small clips and see pics 🥲
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Gregory!
(@Tru_NorCal_420) reported
@XfinitySupport Used the roku and it’s working now, was not working on LG TV via in Tv application. Other in TV apps worked. Will advise after the @49ers game.
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Justin.
(@r0ughedged) reported
@ildrewvenire at my cabin I have one of those early *** flat screen tvs that supports HD, but only thru component, no hdmi, so I had to rig my roku to a amazon hdmi to component converter to make it work.
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HosieComWonkru
(@HosieComWonkru) reported
@hulu_support I tried that couldn't get nobody so today i tried hulu on my roku it worked fine but not working on my tv. I tried it on my dads tv it works fine on his. So its not making sense at all.
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UteDaddy
(@utedaddy) reported
from
Cottonwood Heights, Utah
@beanmace @__Trav_ I’ve never been able to get that to work well with a Roku/appletv. But, if it’s all I got, so be it.
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The Real Kelito
(@kelitos_way) reported
if the mothereffing @Roku app would work for private listening, that would be great
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Wes Jackson
(@wesj_42) reported
The bad thing about streaming on a Roku is that you have to switch between apps to change games, meanwhile with cable or satellite you just change channels. First world, 2021 problems.
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Im1CrazyCow
(@Im1CrazyCow) reported
@Kevin14kt @Roku @LGUS Ccp Virus Hit & they kept telling me on the TCL help line they would replace when New Stock came in to US... they never did, I called back on 8th & 10th month & got same answer, 11th month they could not find my info & since then it's Been a Big F U by them..Roku has been worse
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Joey
(@ChuziChips) reported
@Roku Dog ate it, had to follow him around for a week to get it back. Didn't work anymore, ordered a new one. ;)
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DVR Slave
(@DVRslave) reported
@AppleTV @Roku I have really had it with the fact the Apple TV + doesn’t work on Roku. Both platforms blame the other platform & brush it off. Someone take ownership & get it fixed! I'm done paying for a channel that I can only watch on my laptop!! #Roku #AppleTV
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Chris Lein
(@Cohete009) reported
@mykenk On Roku the sound almost never lines up and it freezes as well. Only app I've had those kind of consistent issues with.
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🏳️🌈Kevin🏳️🌈
(@Kevin14kt) reported
@Im1CrazyCow @Roku @LGUS had my 32’’ tcl/roku tv for 4 years now, no problems
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Richie P.
(@richiemoviegeek) reported
@hbomax Your app is completely broken and useless on the @Roku Practically unusable. Fix your ****. #DoBetter #hbomax
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K
(@KJLACALI) reported
@paramountplus Fix the Roku app please. How many years do you guys need in order to make your app work properly?
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Dr. Baby William's Hat
(@ScandalDPower) reported
@HBOMaxHelp @Jensensational1 Lol does this ever work @HBOMaxHelp? Your app doesn't work on Roku and we've told you this for months!
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b ✨
(@impactwinters) reported
not to curse anything but I see everyone complaining about hbomax. I watch on roku and I’ve never really had a problem but like NETFLIX?? I’ll try to pause something and it’ll make the whole title unavailable until I restart
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Matt
(@badrobotbrain) reported
@kingcutie And when that doesn’t work, restart the Roku. and When that doesn’t work replace the batteries in the remote.
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Mark Desimone
(@MarkDe5150) reported
@Roku @DIRECTV @CBS I should be able to stream CBS on my Roku device as part of my DirecTv package, but apparently that isn’t the case. What the hell’s up with this? I’m already paying for this I should be able to stream it! Contact me and fix this!
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R_Bizzle
(@RBizzle7) reported
@Thumps6666 @KyleYNFL you would think that... until you keep getting connection error or audio cutouts through you roku or streaming on your phone. Vidgo has several weeks last year where the channel was unavailable all day. I got a credit but little good that did when I missed the entire week.