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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (85%)
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Online Play (7%)
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Game Crash (6%)
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Glitches (2%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Wilmington |
Game Crash | |
 Sydney |
Sign in | |
 Augsburg |
Glitches | |
| Wilmington |
Sign in | |
| Newton Falls |
Sign in | |
 St Helens |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Dwayne
(@Dwayne73577346) reported
@JagexSupport Can you look at dxp for slayer. I believe it's broken. In the parenthesis it shows the dxp and bonus but to the left of the parenthesis it shows the normal xp and what's being added to the xp on character seems to be the normal. Ex 1597(1965)
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President Elect Johnnie de Jong
(@Yonnie420) reported
@JagexSupport My home was broken into on while out of country for over 2 months and my PC stolen and hacked. I fear that they have already tried to apeal the account. I have been able to get back into my rs account and submit a hijacking appeal.
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orange loves soojin
(@friendlypuppyy) reported
@JagexSupport PLS FIX UR ******* DEATHLESS RELIC. THERE’S SO MANY BLOODY BUGS LATELY???
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Kayla Marie :)
(@Kaylakittyxo) reported
@JagexSupport @JagexWest I was hacked about 6 months ago so the recovery gets sent to the backup email and not the login so when I did the appeal, it went to one I don't have access to. I submitted again with my main email. Will that hinder the appeal process for me?
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Derick
(@saintsigha) reported
@dsboy70 @JagexSupport Dm @movicyberhelp ASAP he help me solved my problem when I have similar issue with my banned account. His good and fast.
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Cent
(@Cent88318164) reported
@Desparae @JagexSupport I had the same issues....so I contacted support services with hope I could get it back but I didn't get it back then I lost hope until was referred to global_protect_security on Instagram first I thought they were scammers until they recovered it.
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mark
(@mark22157) reported
@CubbosO @JagexSupport Dm @movicyberhelp ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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no mans land
(@Opusno35) reported
@JagexSupport @PauliusKazlaus9 any solution for error code 15? I dont understand whats going on, I am losing my bond
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DitterBitter
(@DitterBitter) reported
@felt1p @OldSchoolRS ah forgot about the other game breaking issue
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DDDGFRjuufdysP6🏳️🌈
(@Rosegull6) reported
@JagexAsh @JagexSupport steam being used as a gateway to hack into accounts, linking steam requires no password login, it seems steam can reset certain things they shouldn’t as people are losing a lot both 07 and rs3, they seem to reset things without looking into it. Dire situation
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Alex walley
(@Alexwalley6) reported
@JagexSupport I am receiving emails to change my password but every time I try to disable my Authenticator since I’ve been having problems with it I don’t receive those emails. I am trying to reset my Authenticator still……
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Ricky
(@rickybrehhh) reported
Clearly not been. Still also waiting for my ban appeal for username login “Mommarose” @JagexSupport @OldSchoolRS
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Archduke Chocula
(@iliketogame9) reported
@lithiumblack98 I mean the bans would work fine if they did them. The problem is that there’s no moderators. If RuneScape can create a successful system of player and game moderators, it’s shouldn’t be beyond Blizzard.
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dan
(@AlkyOSRS) reported
@Livey_ Quit RuneScape and problem solved. Worked for me!
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DISSIZIT
(@aminubello419) reported
@rickybrehhh @JagexSupport I had the same issue ..I never taught of getting my account back …massive appreciation to @enriam_wichit on Instagram for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too.... or #LORD_TEQ on INSTAGRAM..✅
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no mans land
(@Opusno35) reported
@JagexSupport I am unable to do either of those, I am redirected to the same error code page, so I can’t even submit a claim. I have followed the directions listed on the page because I saw it on Reddit
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mark
(@mark22157) reported
@RSkarulskis @JagexSupport Dm @movicyberhelp ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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Shane QUINN
(@ShaneQU87774301) reported
How can I contact someone to change my email? I lost my phone with my authenticatorand my email I use to have is no longer active. I've tried using online service but it doesn't acceptmy information. I can give Transaction ID for my membership back to 2011. @JagexSupport
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DiscDweller
(@DiscDweller) reported
@JagexSupport Please help, the problem is still not resolved. I have access to the account, I provided all the necessary information and more! Can someone please properly check my appeals to change my email.
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CedericX
(@CedericX) reported
@JagexSupport Hello, I updated my system to Android 12 and now I can't log into the mobile OSRS app anymore. Help? I am redirected to the browser to login then it returns to the app but I'm not logged in. My information is correct otherwise the browser wouldn't return to the app.
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orange loves soojin
(@friendlypuppyy) reported
@JagexSupport I’ve submitted a bug each time THERE’S ACTUALLY A BUG AND THERE’S ALWAYS NO RESPONSE LOL. You guys don’t even read and fix issues, get gud
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Derick
(@saintsigha) reported
@CubbosO @JagexSupport Dm @movicyberhelp ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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no mans land
(@Opusno35) reported
@RuneScape I am receiving error code 15
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Tabbies101
(@Tabbies101) reported
Panicked because I couldn't remember my old *** Runescape login info for 20 minutes
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chi
(@RSchi_pa_pa) reported
@KakamileRS So the only vulnerability here is that if your steam account gets hacked, so too does your runescape account. This doesn't really seem like an issue for anyone who's diligent about their steam account security.
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Ken Hazleton
(@HazletonKen) reported
@JagexSupport not causing problems, just wanted to know if that's normal, phone and pc don't show the same info
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carl gee
(@carlgee10) reported
@JagexSupport Hi team, I already have reviewed all these steps and still nothing. As mentioned before when I try to reset my password, no problem with receiving an email but for resetting the authenticator, nothing comes. Don’t know what else to do…
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ScarletOG EN/Vtuber
(@scarlet_og) reported
@OldSchoolRS how are we supposed to contact you for account issues, if you don't have an email on your website, or anywhere to submit a ticket?
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no mans land
(@Opusno35) reported
@JagexSupport I am trying to login to my RS account and am not able to, I keep receiving error code 15, and I have tried everything. Because of this, I am unable to link my account to my email - I hope I wont lose any char data
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Derick
(@saintsigha) reported
@RSkarulskis @JagexSupport Dm @movicyberhelp ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.