Is Santander down in West Malling, Kent, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in West Malling, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (51%)
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Transactions (15%)
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Website (15%)
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Login (14%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near West Malling, Kent, England
The most recent Santander outage reports came from the following cities: Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 Gravesend |
Website | |
| Maidstone |
Mobile App | |
| Rochester |
Transactions | |
| Royal Tunbridge Wells |
Transactions | |
| Maidstone |
Login | |
| Maidstone |
Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Santander Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Steve E
(@steveinmarden) reported
from
Marden, England
we've been 3hrs now on hold to @santanderuk customer services. How can 3hr without being able to speak to anybody at all yet be acceptable? #santander #customerservicefail
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Johnny Douglas
(@revjdouglas) reported
from
Hextable, England
Dear @santanderuk I’ve been a loyal customer for many years & have had three rogue fraudulent actions in my account over five week ago. I’m strangely struggling to achieve urgent help from your call centres… what do you suggest?! Urgent help needed… #CustomerService #HelpPlease
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Webbo
(@Webbo2306) reported
from
Bexleyheath, England
@ClemFandango61 @santanderuk I hate them machines but it's not so easy going inside a branch when they keep closing them down and the ones that are still open close at 3pm. Putting money in my own account has become such an inconvenience and it's something I need to do at least 3 times a month😤
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Michael Jones
(@mikej2504) reported
from
Walderslade, England
@santanderuk does any customer receive replies from Santander. I have left several messages with your "Sandi" for either a contact or sent a message and receive nothing back in return. Why??
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Bob Slott🖤
(@bobslott) reported
Dear @santanderuk Any chance your investigators can hurry up and contact me so as my account can be unfrozen after a text message sent to me from your service had a dodgy link in it
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Hov
(@ashdc4_) reported
I spent 2 hours on the phone & didn’t get my problem sorted or even gain an understanding of what it was. You’re a joke @santanderuk
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Graham Curry
(@Lancsamb) reported
@santanderuk terrible service and no one cars promised to send my wife flowers today as an apology for your huge **** up but your right nothing arrived !!
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Otto Osirian
(@OttoOsirian) reported
@santanderukhelp @santanderuk Nope there is absolutely nothing you can do to help me other than to make sure my switch goes through OK when I switch away from you.
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✿.*☆.Ｍａｘｉｅｊａｎｅ.☆*.✿
(@maxiejane) reported
4 hours on the line yesterday. 2 hours and counting today. Is this what they call customer service @santanderuk #customerservice #worstcustomerserviceever
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Graham Curry
(@Lancsamb) reported
@santanderuk you make promises then as usual let your customers down, you complaints team are useless and full of hot air I am sorry to say.
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Chris Creissen
(@ChristopheSkis) reported
@blendosc @santanderuk Customer Experience
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Nelse Steve
(@NelsonSteve07) reported
@santanderuk It's probably gone up and down several times since in the time it takes your customer service reps to answer the phone......
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Prateek Gupta
(@prateek_4552) reported
@santanderuk @santanderukhelp been on the phone for over an hour, and still waiting… No access to mobile and internet banking, because Santander thinks there’s a security issue, apparently now it’s my responsibility to get it sorted in my own time. Wow!
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₭ɑmi-kø ~☆
(@elaine_belloc) reported
@santanderuk Why don't you support crypto?