Santander

Is Santander down in Washington, Sunderland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Washington, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Washington, Sunderland, England 02/10/2025 20:30

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Login (25%)

    Login (25%)

  3. Website (23%)

    Website (23%)

  4. Transactions (15%)

    Transactions (15%)

  5. Withdrawals (5%)

    Withdrawals (5%)

Community Discussion

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Santander Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

  • CasemoreMatt Matt Casemore (@CasemoreMatt) reported from Trimdon Foundry, England

    @santanderuk @santanderukhelp your customer service is appalling. Hanging up on the customer isn't very professional, is it. All we wanted to do was change our address!

  • Kinsal2 sally🌻🇺🇦😷#FBPPE 🇪🇺 (@Kinsal2) reported from Chester-le-Street, England

    @MorganBroadcast @santanderuk I have just shown her your tweet and she has sensibly decided against an account with @santanderuk . The last thing anyone should feel is that this is the kind of Customer Service that you would recieve if you found yourself the victim of a crime.

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • FraserGoodley Fray Z (@FraserGoodley) reported

    Fully done with @santanderuk first thing I’m doing Tuesday closing my accounts with them... can’t be doing with the “technical problems” they seem to be getting every other weekend that stops me from getting to MY money.. looked a right **** with a weeks shopping getting declined

  • richmumford Richard Mumford (@richmumford) reported

    @santanderuk hi I am an IFA. I have been hold for over 50 minutes. 8 am trying to help clients and run a business, I wish to try and use you but it’s clearly impossible…..

  • prejjj prej (@prejjj) reported

    @santanderuk think it’s ok to block current accounts and credit cards without warning because clients didn’t fill out questionnaires that were sent in the mail and were never received. The end of fiat banking can’t come soon enough.

  • robbieboshell Robbie Boshell (@robbieboshell) reported

    Hi @santanderuk @santanderukhelp why is it that since November 2020 anytime I try to make a @Wise transfer you hold it for upto a week ON EVERY SINGLE ONE before November 2020 no issues I am now late for bills and subscriptions every month now. Please don’t say security checks

  • Kliff_Underson Manadono (@Kliff_Underson) reported

    @santanderuk let me spend my money on whatever dumb **** I want to I'm old enough that it's my responsibility if I waste it all on games, not yours 😡

  • kelly_hirst1990 Kelly Collett (@kelly_hirst1990) reported

    @santanderuk contactless payments not working again.. what a joke this bank is...

  • fletchs_tweets F L E T C H (@fletchs_tweets) reported

    Hello @santanderuk still awaiting an update! £150 compensation doesn’t quite cut it when almost 8 weeks in I still cannot use my card. Regards a very frustrated customer

  • elliecjohnson Ellie Johnson Shaw (@elliecjohnson) reported

    @santanderuk I’ve been on hold with the lost and stolen cards line for over 25 minutes trying to cancel my card. While I wait, I’m watching transactions coming out of my account somewhere along Bond Street. I’m in Wales. The function on the app to cancel the card isn’t working.

  • bobbigmac Bob (@bobbigmac) reported

    @Namecheap @santanderuk I already reported the offending domain to you. Fix your own systems, I am not jumping through hoops for you.

  • emps49 Julian Richardson (@emps49) reported

    @santanderuk Problem today in Aldi unable to use contactless or manual input. Aldi cashier stated that this had been a problem for Santander cards today. Any idea why? Sufficient funds in account.