Santander

Is Santander down in Washington, Sunderland, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Washington, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Washington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Washington, Sunderland, England 12/11/2024 16:45

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (52%)

    Mobile App (52%)

  2. Transactions (16%)

    Transactions (16%)

  3. Website (15%)

    Website (15%)

  4. Login (14%)

    Login (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Santander Issues Reports Near Washington, England

Latest outage, problems and issue reports in Washington and nearby locations:

  • craigkelly1969 Craig Kelly. 🇬🇧🏳️‍🌈 (@craigkelly1969) reported from Newburn, England

    @santanderukhelp The customer relations around this whole technical issue have been a complete fiasco @santanderuk and @santanderukhelp and I sincerely hope the plonker responsible for destroying thousands of peoples plans today is looking for another job on Monday morning !!

  • danieljohnallis Daniel (@danieljohnallis) reported from Gateshead, England

    Sort it out @santanderuk since you changed from Visa to Mastercard, it’s been nothing but issues. My account isn’t working today. Good job this isn’t my main account and I have a couple of current accounts with other banks. As soon as my savings interestrate runs out I’m leaving!

  • dana1smith Dana (@dana1smith) reported from Sunderland Bridge, England

    @santanderuk is there still a problem with card payments ?

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • Urban__Groove Urban Groove (@Urban__Groove) reported

    @santanderuk I've always defended Santander as a bank because they do offer a good service, but you should really update your customers to why your branches ain't opening on a Saturday & why your cash machines are switched off, a bit poor really, Leeds City Centre Branch

  • gzn gzn 💙💚🇵🇸 (@gzn) reported

    Just wondering after 40, 45, 25, and 40 minutes waiting .... has anyone, ever, got through to @santanderuk? With the threat of restricted access to account because they need more info, it seems a bit risible.

  • LadyRach LadyRach (@LadyRach) reported

    @fastly Has this issue affected @santanderuk today?

  • TaylorM12019604 Taylor Michael (@TaylorM12019604) reported

    @santanderuk it’s giving me an error message when I try log onto online banking, why?

  • laurenf98809884 lauren Ro - Ro Fox (@laurenf98809884) reported

    @santanderuk I've message before and no reply so trying here as I need help with my accounts

  • iamdavidbudd IAMDAVIDBUDD (@iamdavidbudd) reported

    @Mike_FT @santanderuk tell them to go to Southport Ormskirk or Chester branches where vulnerable people exempt according to govt rules can be guaranteed to be abused by rude aggressive staff provided: they are white they look inoffensive are not likely to bite back don't ask @santanderukhelp for help

  • adriennelevison Adrienne Levison (@adriennelevison) reported

    @santanderuk Unbelievably appalling customer service! Trying to make a telephone banking transaction just hung on for 15mins waiting for someone to answer the call! Disgraceful!

  • TheMissingEcon1 The Missing Economist (@TheMissingEcon1) reported

    @santanderuk, a customer in one of your branches this morning lingered to harass every woman in there: 'are you an English rose? Are you a mongrel rose?' until my 10 yr old was too frightened to stay in the queue. Why is it ok that women & girls are intimidated?

  • KateRenton Mrs R (@KateRenton) reported from Merton, England

    @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

  • cefasox36 Caro (@cefasox36) reported

    Wow @santanderuk first impressions are really not impressive for my 13 year old looking to start his current account banking journey.Rejecting his ID when we've followed the advice of your advisors & the email saying so quoting different ID to that provided. Poor service already