Santander

Is Santander down in Thornton, Lancashire, England?

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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Thornton, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Thornton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Santander Outage Chart in Thornton, Lancashire, England 12/13/2024 04:50

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Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Transactions (16%)

    Transactions (16%)

  3. Website (15%)

    Website (15%)

  4. Login (13%)

    Login (13%)

  5. Withdrawals (3%)

    Withdrawals (3%)

Community Discussion

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Santander Issues Reports Near Thornton, England

Latest outage, problems and issue reports in Thornton and nearby locations:

  • chrisBRFCmorris Chris Morris (@chrisBRFCmorris) reported from Saint Annes on the Sea, England

    @santanderuk are the pits! Shocking, unhelpful service!! 😡#banks

Santander Issues Reports

Latest outage, problems and issue reports in social media:

  • sarahjebner Sarah Ebner (@sarahjebner) reported

    @MorganBroadcast So sorry to hear about this - terrible for it to happen, but the reactions of @santanderuk & @VirginActiveUK must have made a difficult situation so much worse.

  • A_True_Liberal The Libertarian (@A_True_Liberal) reported

    @agegarton @MorganBroadcast @santanderuk Having worked in call centres, there are lots of hard working customer service staff. No question. There are also staff who don't give a damn about customers and just want hit their targets and get to the end of their shift with as little hassle as possible.

  • JustGeekingBy Four days until #geekdis ♿ starts! (@JustGeekingBy) reported

    @helengrantsays @santanderuk They do, but they also have a legitimate argument for negligence because she went in knowing the security was down. It's not right, but we all know that banks don't like paying out money if they can squirm their way out of it.

  • JohnLatchford John Latchford (@JohnLatchford) reported

    @MorganBroadcast Yet again a bank @santanderuk proves itself incapable of the simplest of tasks - like ringing the correct number when you have had your phone stolen. Why do they get away with the pathetic level of service.

  • JasonTheHH Jason💙 (@JasonTheHH) reported

    @MorganBroadcast That’s truly awful. @santanderuk needs evidence that you compromised your own PIN security. Sounds very unlikely that you did! Note: is there a way for a thief to have a PIN reset sent to your phone (& was this done?), or even to remind you of your PIN in the App? (Some apps do)

  • monkeykezza Kerryn Groves 💙 (@monkeykezza) reported

    @MorganBroadcast @Sorrelish **** me! That sounds horrendous. Definitely sounds like an inside job too. @santanderuk are also doing as much as possible to get out of paying you back. The PIN was got from their app! I really really hope you keep fighting & get every penny back!

  • go9259 Go9259 (@go9259) reported

    @bethanyrutter @santanderuk Think Amex on their website so let you see your PIN

  • ooohalolipop Ooohalolipop (@ooohalolipop) reported

    @MorganBroadcast Charlotte this is truly awful, as you say a bomb exploding at every turn! @santanderuk @VirginActiveUK you should be ashamed & this would stop me using your services! Protect your clients & have support services for victims not some clippy gatekeeper who obviously doesn’t care!

  • ProfGarethT Gareth Thomas 💙 (@ProfGarethT) reported

    @PeterDbrash @MorganBroadcast Just checked with @santanderuk and they say there’s no way of disabling the pin reminder in the app. WTF?!!!!

  • beckylj_roberts Rebecca Roberts (@beckylj_roberts) reported

    @MorganBroadcast Charlotte, I don’t know you but this is absolutely awful and my heart goes out to you. I will be advising my three kids to look at other banks ASAP. I really hope you manage to get this resolved and @santanderuk and @VirginActiveUK start to take some responsibility. Take care x