Is Santander down in Soham, Cambridgeshire, England?

Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.

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Full Outage Map

Problems in the last 24 hours in Soham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Soham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Santander users through our website.

1. 

   Mobile App (33%)

2. 

   Login (25%)

3. 

   Website (23%)

4. 

   Transactions (15%)

5. 

   Withdrawals (5%)

Community Discussion

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Santander Issues Reports

Latest outage, problems and issue reports in social media:

• Duncan 🇵🇸 Still Socialist Tired of Lies! (@BRUMSTOKIE) reported a minute ago

  @santanderuk Has a contact line that takes hours to access then sends you down a dead line! I have money. I work! Who gave you the right to deny payment from MY ACCOUNT! I'm in credit with all accounts and the one I am tying to make payment to is a nationally recognised account!

• Its good to be kind (@frankec64) reported a minute ago

  @santanderuk one hour on hold on your customer helpline only@to be cut off when got through please how can we contact you to get things sorted

• pam (@pammadbutkind) reported 2 minutes ago

  @santanderuk why on earth don’t you acknowledge card issues on here ??? Poor customer service

• Emily 💙 (@EmilyG_F) reported 4 minutes ago

  @santanderuk my husbands card has been declined with available funds. Waiting to talk to customer services for 1.5 hours with an extra cut off for good measure - shocking customer services.

• David (@cogitoergosumok) reported 5 minutes ago

  @rupertclash @santanderuk I'll be voting with my feet soon too. Terrible bank and rubbish customer service.

• Will Allen (@craftywing) reported 5 minutes ago

  @_fadgie_ @santanderuk Mine got declined as well. Seems to be an issue today

• Joanne Todd (@jorgextoddx) reported 12 minutes ago

  @santanderuk problems after problems with this bank card payments not working again this is a regular thing with this bank it’s happened to me at least 4 times in 6 months so monday my account with u shall be closed full stop it’s embarrassing and im not happy

• Emma Amara (@emma_amara) reported 12 minutes ago

  @santanderukhelp @santanderuk I was on the phone for 100m to remove a block on my account. It was a regular payment. This is not acceptable. Your web chat team did not help and need more training. As a result, I will be closing my account as coupled with the batch closures, if both the internet/physical

• Adam Roberts (@BoltonTerrier) reported 16 minutes ago

  Seriously @santanderuk??? First you block my card, second you don't answer the phone and no online chat. Not good enough!

• Chri55 McFadyen 🏆 (@_fadgie_) reported 19 minutes ago from Lochcarron, Scotland

  Is there a problem using #Santander bank cards at the moment @santanderuk