TalkTalk Outage in Newport, Telford and Wrekin, England

.@TalkTalk still no wifi, is anyone going to do anything? Numerous call and messages. No action no service still take my money. Communication ombudsman or ripoff Britain maybe. This is a joke!

@TalkTalk Phoned again as getting desperate, as no wifi and phone not working. Awaiting engineer to ring to visit and sort problem. Wifi has come back on this am ? For how long. Frightened as had no communication yesterday and mobile does not work at home.

.@TalkTalk numerous phonecalls repeating the same thing and still no result still no wifi and variable phone line. I want some service please without another day wasted on the phone. Made a complaint 2 weeks ago, no response. Help!

@TalkTalk can you help my parents WiFi isn’t working in the market Drayton Ahropshire area is this due to their hub or is there an issue in the area?

@NART1 @TalkTalk @MartinSLewis @BBCWatchdog I’d tweet, write and email your request to cancel so you have a written record of your attempts, as well as keep calling. Then write to Ofcom the ombudsman who will be able to assist if they won’t comply or refund you. Good luck 🤞

Had some of the worst service from @ScottishPower in recent days. Changeover from @TalkTalk now into day 3, and still no broadband. Not good enough. As a result, we are very far behind in our work. Completely unacceptable levels of service.

@TalkTalk It’s super slow, can’t watch anything on Netflix etc because it’s so pixelated and keeps buffering, have to use our phone data at home. We’ve restarted it so many times but it’s still happening

@shrutinha @TalkTalk @MoneySavingExp They’re shocking, download speeds never anything like I was paying for and customer service awful. I left for a great deal and service with @virginmedia

Just had my first bill from @TalkTalk, from whom I get the broadband speed I pay for, whereas with @virginmedia I got half what I paid for at twice the price. Should’ve switched in any of those 15 years I was a loyal customer getting terrible customer service!

@TalkTalk I'm having a problems claiming my cash back voucher. I've spent an hour awaiting a manager on your customers service number. DM me please.

Best advice I could give is never use @TalkTalk for Internet, more time not working than working, and when it does work it's incredibly slow.

@TalkTalk Hi how do I make a formal complaint please? I’ve exhausted customer services both by telephone and online chat? Is there an email address, as non advertised on your website.

I’ve just spent another two and a half hours on chat to @TalkTalk technical department after they got back to me, having dropped me mid—conversation last Thursday. Answered a lot of questions that I had previously answered. They claim to have fixed the problem. I live in hope.

@TalkTalk Once again the WiFi has stop working!!!! All Devices in the house have been kick off as the Rueter has decided to shut it self down 😡😡

@TalkTalk my advice to AVOID talk talk. I am talk talk customer - poor Internet service l. Called them so many times but all in vain. Internet connection drops several times a day. They do not have any clue.

@TalkTalk were now getting contradictory advice from someone else in your customer service team. We've been paying for no Internet, it's not okay!

@TalkTalk Hi, my WiFi has been down for 4hrs now. S10 Sheffield area. Any update?

@TalkTalk anybody else living in L37 post code area suffering with poor talk talk connectivity ? Having to return to the office no longer able to work from home due to poor broadband.

@Walt3rHunter @TalkTalkGroup Did you try @TalkTalk page, supposed to be help. Online chat help told me I wasn’t entitled to one even though upgrading package then tried to sell me one. They might ask for dm if they reply.

@TalkTalk @TalkTalkGroup if you’re going to outsource staff to South Africa, make sure they haven’t worked for Telkom. Because damn, they’re just as incompetent.