TalkTalk Outage Report in Machen, Caerphilly County Borough, Wales
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TalkTalk offers broadband internet (ADSL), television (IPTV) and home service. TalkTalk also offers mobile phone and mobile internet service as mobile virtual network operator using the Vodafone wireless network.
Full Outage Map
E-mailProblems in the last 24 hours in Machen, Wales
The chart below shows the number of TalkTalk reports we have received in the last 24 hours from users in Machen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at TalkTalk. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by TalkTalk users through our website.
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Internet (64%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (8%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Machen, Caerphilly County Borough, Wales
The most recent TalkTalk outage reports came from the following cities: Hengoed, Newport, Cardiff, Abertillery and Penarth.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
Total Blackout | |
| Newport |
Wi-fi | |
| Cardiff |
Wi-fi | |
| Newport |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
TalkTalk Issues Reports Near Machen, Wales
Latest outage, problems and issue reports in Machen and nearby locations:
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@DaiSmashie @TalkTalk It's poor, taking advantage of people. They said they'd ring back twice but have failed to do so. Appalling service
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Christie Gerrard💙
(@StarWeep) reported
from
Pontypridd, Wales
Anyone having issues with TalkTalk tonight? Our phones won’t connect to WiFi. But our TV has. @TalkTalk
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Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk There is a cell tower down in Ton-Teg Cf38 we don’t have any phone signal in our area, might not have anything to do with your issue though.
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk We are now very frustrated and cross. If I dm, will we go all through the basic tests and questions again? Will another engineer come and tell us the same thing or can you get someone to fix the problem that is outside?
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Paul Binning
(@StarrdLtd) reported
from
Llantrisant, Wales
@TalkTalk hello, I have continued Wifi problems where I every time I’m on a Zoom call the connection isn’t good enough and drops out. Please can someone call me so I don’t have to wait on hold forever?
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@KellieMDee @TalkTalk Absolutely disgusting from @TalkTalk happy to take people's money but not give the service they are paying for
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Paul Binning
(@StarrdLtd) reported
from
Llantrisant, Wales
@killer_giants @Christi45463861 @TalkTalk Well, to counter this, although it was 24 hours later than I hoped, I’ve just had a very pleasant exchange and lots of patient help from a lady called Angel in the customer support team
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk The last engineer has just left telling us it is an outside problem. A message comes to check inside house. For the 4th time. Mum complains on a text message and someone says they can help. First question.. Are you having issues with calls on the line? Does anybody read the notes
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Annie 🌱🏴😷🇪🇺💚
(@elliebus) reported
from
Cardiff, Wales
@andrea_pocknell I had to shame talktalk on twitter to get them to finally sort out my parents' telephone bill when they went into care. The CEO got in touch in the end & agreed to stop taking the mick. They were truly awful, all the other utilities were very helpful.
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Simon 🥑🚟😈
(@uncriticalsimon) reported
from
Newport, Wales
.@TalkTalk When my contract runs out, why should I stay? I was thinking of switching to Virgin which is a little more expensive but a lot faster as they have a dedicated network.
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NonWatcyn #IndyWales
(@nonwatcyn) reported
from
Cardiff, Wales
@TalkTalk I live in Cardiff & have no internet atm. Are you aware of a problem here & if so is it being dealt with? Or is it just me that’s experiencing probs with getting on line?
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Stephanie Airey
(@steph29airey) reported
from
Cardiff, Wales
@TalkTalk waiting in your customer services que and get through to someone only to hear another customer on the phone with an agent. TalkTalk sort out your confidentiality please!!
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk my mother has had 4 engineers to her house since February as she has had trouble with the land-line. Each one has told her the problem is outside the house. She hadn't been able to use the phone since Feb and each time she calls you, it is the same.
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Wales-Golf-Madrid 🏴🏴
(@mattyaztec) reported
from
Church Village, Wales
@HannahLewin12 @TalkTalk Well that sucks badly. Hope they sort it for you quickly can’t game like that. 🙁
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🏴 Walter of Wales 🏴#FBPE
(@WalterofWales) reported
from
Risca, Wales
@TalkTalk my internet is down, I can't call you
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk told if she cancels direct debit for a service (that isn't working) the account will be referred to a debt collecting agency. Is this how you treat customers?
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Dai Smash/DavidDoran
(@DaiSmashie) reported
from
Cwmbran Central, Wales
@andylance1977 @TalkTalk I had a similar thing with sky a few years ago when my dad couldn't get a signal n we cancelled in the cooling off period they said he had to pay the full years fee. After months of dispute they referred it a debt collectors, I spoke to them n they said ok we'll close the case.
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Sarah Argent
(@sargent65) reported
from
Cardiff, Wales
@joycemcm @TalkTalk Our TalkTalk reception here in Cardiff is really poor too. Zoom keeps telling us we've got a poor connection - which we can see as people freeze in their boxes!
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Fiona Thomas
(@RichardFiona) reported
from
Dinas Powys, Wales
@TalkTalk Can I suggest you read all the notes that must be on her account before anyone gets in touch again. Mum is completely fed up with the same basic questions and the same response that an engineer comes and says that it is an exchange problem. Then nothing gets done.
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andy lanyon
(@andylance1977) reported
from
Newport, Wales
@TalkTalk absolutely disgusting customer service. My partners mother, an elderly vulnerable adult is paying for Internet but its not working and they won't let her or her daughter discuss the account because she can't remember security questions.
TalkTalk Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Thomson
(@wkendwonderlust) reported
@TalkTalk Hi Ayanda, Every time we attempt to rectify this with your company the problem worsens which is why this was escalated to your CEO after 6 months of failure to resolve from multiple customer services assistants and managers over phone & chat.
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Chippenham Gifts & Crafts
(@chipgiftcrafts) reported
@TalkTalk I am no longer a customer of yours. Maybe you can help @claudelittner instead.
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Laura Thomson
(@wkendwonderlust) reported
@rooseaton @TalkTalk My mother is having similar issues. Disgraceful customer service. As a last resort emailed CEO, not even an automated response. Absolutely furious.
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🅰️dèle S Richards☆
(@Adele_Rica) reported
You are bad , automated recording says you will text me , you dont you send email saying you cldnt find a problem with my line ...but there is no wifi connection @talktalk
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Elliott Dexter
(@lovelytoast) reported
Hi @TalkTalk After a year do my router getting stuck in a reset cycle. It is now dead... No LED... Power cycle doesn't work... Could you send me a new one? Priority class...
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Cosy Jones
(@CosyJones90) reported
@TalkTalk How do I get in touch with a representative? I need to speak to someone regarding my consistent broadband issues. Thanks
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loafcat
(@micared1) reported
@TalkTalk I called 3 days ago to cancel my contract (cooling down period) and I get fobbed off every single time. No one ever calls back and apparently someone at TalkTalk has to speak to me before my contract can be cancelled. Please sort this out!
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Tim Nightingale
(@TimNight01) reported
@defaultica @TalkTalk Did you get this sorted? I'm in the same boat and now they say I was never eligible and want proof I took the deal out, like a screenshot which of course I don't have. I'm adamant I renewed it with the deal otherwise I wouldn't know to wait 37 days!
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Chippenham Gifts & Crafts
(@chipgiftcrafts) reported
@claudelittner @TalkTalk Oh my goodness. I think you will end up having to switch away to get it fixed. As I said yesterday only way we could solve the same issue.
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Clare not Claire
(@StValDay74) reported
from
Northamptonshire, England
@TalkTalk are you aware of any wider issues in the NN3 9HF area of Northampton. I’m with you & colleague is with Sky & we’ve both just lost our internet connection & disconnected from work