TalkTalk Outage in Highbridge, Somerset, England

@TalkTalk We messaged last weekend as our internet cut out for a couple days. LAST WEEKEND. Yet again, same issues less than a week later! This is unacceptable! We even had an engineer sent out who checked our line and said it was fine, so it’s a problem your end to fix today!!!

Kept on hold for 1:55 by @TalkTalk! Whilst I appreciate current circumstances mean less staff I don't appreciate call being answered, issue explained and then call ended, probably because they're going to have to replace equipment! #ShockingCustomerExperience

@KASMrsDalziel @TalkTalk Think it’s down all over the UK Becky it was on the news earlier.

@TalkTalk Day 4 of paying for a service. This is absolutely not good enough. At a time like this, we are totally disconnected from family. I’m not able to FaceTime my mother, who’s at home alone with 2 broken ribs. We need this sorted today!

@TalkTalk I’ve cancelled my account every way I can - nothing to acknowledge this fact other than being asked if I want to restore direct debit #help

@TalkTalk still no broadband #customerservice #payingfornothing #help

@TalkTalk I just sent it. My previous complaint was also unresolved.

@TalkTalk Yes. The service is pretty much always terrible. I’ve complained a few times but no improvements

@TalkTalk my phone line isn’t working and broadband almost negligible please help

@TalkTalk I so need help we have no internet but apparently talktalk are saying there is nothing they can do as they is an outage

@talktalk had someone out to fix our WiFi yesterday... it’s worked for one night and now the box is disconnected from the internet AGAIN

(3/5) You must pass all applicable TalkTalk credit and technical checks and connect to and go live with a qualifying TalkTalk fibre broadband service to receive the TV Box.

@TalkTalk I have no WiFi and your website appears to be down.

@TalkTalk Is this effecting Sittingbourne too? Been having issues receiving any Internet since 8 this morning...😴

@twoody92 @TalkTalk No, I will have a look at that now. They are awful. I've bombarded them with requests for answers but totally ignored.

@Simon_westmoors @TalkTalk Thats what usually happens with them mate, terrible company to deal with

@EE switched internet connection to EE as I was having issues with TalkTalk but it turns out EE are even worse. Disconnects every 10 mins when I’m working from home & my phone doesn’t even connect to wifi when I’m just a few metres away from the box. Using so much phone data 🤯

@TalkTalk hi, i emailed support last week and still haven’t heard back it’s about my service going down about 2/3 times a day and I wish to leave. Is there any other way I can speak to someone as I do not have access to a phone to call? Thanks

Hi can i know exactly what exchange my broadband is connected to? I haven’t had wifi yesterday since 12 and the issue is still ongoing @TalkTalk

@TalkTalk Just bit slow

@TalkTalk We are always loosing the internet signal and it’s very slow in the part of Teignmouth, where I live so what’s new.