Tesco Mobile Outage in Cheadle, Staffordshire, England

@tescomobile Been waiting now for 54 mins to your customer services to report another issue! #thirdcallin4days

@tescomobile Wow.. this proves my point I said originally passed from pillar to post, even before the 4th July this is how it was.. just rubbish I work in CS & would never treat a customer like this shame on you Tesco!

@tescomobile Hi Callum, so what does that mean? I know I should have been able to use it but I couldn’t, are you going to help me or not please?

@tescomobile I upgraded one of our phones and was given free 6mth tesco clubcard+ and double data, I’ve been trying to get this activated and been passed from pillar to post the code has now expired!!! And I would like the benefits, please help. Wendy

@tescomobile Yes, unfortunately you don't keep to the timescales and this is the problem. Many thanks for the conclusion, the journey was turturess though!!! My account has been credited it seems, so let's hope you can improve from now on

@Tesco It was a voucher that should have been sorted in February. What annoys me is I never even wanted it, I was all for the Huwaei smart watch that was on offer online but couldn't get because I signed up in store @tescomobile 😪

How humiliating standing at the counter trying to spend a voucher that hasn't been activated. I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam 😩 @tescomobile @Tesco @tesconews

How humiliating standing at the counter trying to spend a voucher that hasng activated, I felt very stupid and angry, there was a big queue looking at me as if I was a criminal and was trying to scam them @tescomobile @Tesco @tesconews

Disgusted with the service from @tescomobile I think it's time that I took my business elsewhere. Numerous calls and texts and still not recieved my £25 gift voucher. Absolute joke of a service. Months of waiting!!!

@tescomobile your customer service is shocking! I will be finding another provider now!

@tescomobile Well let’s hope they don’t go to f*cking Devon else they’ll never be able to contact anyone 🙄

@tescomobile just bought a sim only deal and just to let you know I think your coverage is awful. I always got an excellent coverage in the West Country with my last provider but I had nothing for a whole week in Devon and Cornwall. Shocking!

@tescomobile @WhichUK Think it's a bit crappy you don't offer VoLTE, are there any plans to add this feature in future, surprising you don't have it considering you piggy back O2 network

@Helen1971 @tescomobile I'm getting fed up with being told there's a mast problem and it's only been 4 days!

@tescomobile I have no signal?! Any reason why? Anyone else having this problem today ?

@HebbyGold @tescomobile I’ve had the same issue since the beginning of June our local store explained its any new sim that doesn’t work! Keep getting told there’s a mast down but rest of family fine. When is there going to be a fix?

@tescomobile @WhichUK So @tescomobile, when are you going to fix the connection issue which has meant users have to turn airplane mode on and off again to gain network connection? This has been going on since May

@tescomobile why can't I call anyone, any call I make, it says "I'm sorry but it seems this number is barred from your phone, goodbye." Got a fix?

Bought a brand new @SamsungMobile as this account will inevitably be suspended like the last thirty or so for telling truths that run contrary to the #Statenarrative Inserted @tescomobile SIM and the parental controls I never set are preventing me from downloading @twitter app?🤔

@tescomobile Hi sadly the issue isn't resolved. Can you help?