Tesco Mobile Outage in Didsbury, Manchester, England

@craig_c83 @EE @tescomobile Ee network is so so bad

@tescomobile I’ve been with Tesco mobile for nearly six years paying 23.99 a month on iPhone SE 2nd generation & I get 2 gig data included & prices never gone up only if I go over Safety buffer but can upgrade 6.2023 my only gripe is Shop Staff are not tech savvy enough they don’t know much👍

@tescomobile hi, just wondering what's the current set up for rcs? is it supported by the network as website seems to show it is but not having much joy getting it working

@tescomobile hi hope you can help we have ordered an phone from your scheme we need to speak someone but having no joy…. It’s 14 days since we had confirmation that it would arrive in 7 days 🐾🐾

Just added 'one off data bundle' to my @tescomobile and the app just added what I'd paid for to the 'used data'... WTF??

@tescomobile Are you having problems with the network I’ve not been able to make or receive calls since yesterday.

@tescomobile trying to ring your customer service number re my 90 yr old mums mob phone which I urgently need to top up. Her landline not working. Faulty. Answer service keeps cutting me off mid button press. I need help please.

@tescomobile please sort out your 4g network I can't get proper sign anywhere. So bad might switch back to EE

@tescomobile are there any network issues in M24 area..I've had no service for the 2nd day now

@tescomobile come on @tescomobile, an update/ info/ courtesy message would be appreciated. No service for over 2 hours

pretty sure a company like @tescomobile has a duty to provide decent customer care. I have been failed by them and they have lost 2 of my legal documents they requested as proofs !! @TradeStandards surely companies cannot get away with failing to provide adequate service

once again @tescomobile you never fail to seriously disappoint me with the shittest service i have ever known. You as a company are incapable of keeping your side of a contract and your staff are incapable of carrying out their jobs to even a satisfactory standard.

@tescomobile both as the claim cant be processed unitl ive changed it but tesco wont help me to change it. its a joke and im still without a phone that im paying for

@tescomobile your service is an absolute joke .. all i want to do is change my name so i can claim on insurance i have waited 3 weeks to do this now. ffs sort it out i need the replacement phone

@Cheryllee64 @O2 @tescomobile No people are having problems here with them too, I’m going to try @ThreeUK

Just had a conversation with @tescomobile your customer service is an absolute credit to you other networks should take a long hard look at the way you operate

@tescomobile I’m contract, but my safety buffer stops me calling any 08 numbers. At work my fire alarm testing system is an 08 number and my phone denied me the call today. Can you help?

@tescomobile Just got off the phone with support. Apparently the first payment must be with a voucher (why?!) — it would have been helpful to know this at point of purchase so I could get one, or at least when payment failed. I've wasted 2 hrs trying to fix an intentional error. Really poor.

@tescomobile IT IS YOUR PROBLEM NOT MINE ! ARE YOU TESCO MOBILE OR NOT? Customer services is EVERY Tesco employee's responsibilty. As a retired senior customer services manager for British Airways I know a little about this!

@tescomobile Please don't frustrate me more! DPD asks me to sign in! The collection number given by Tesco last monday was not recognised by DPD. Meanwhile another day passes and not even the courtesy of an email from Tesco Customer services. NOT HAPPY.

@tescomobile your mobile data coverage for customers in the area I work is nothing short of an absolute insult. Scandalous service.

@tescomobile SEAN despite all the rhetoric from customer services it is almost midday and not even an email to say when DPD will collect my phone. Two mornings wasted. So disappointed. See what you can do mate. Please.

@tescomobile app down in nottingham?

@tescomobile app down in nottingham?

@tescomobile had no signal all day here … Postcode PE318DZ …. Lots of other people also without signal … What is the problem please ?

@tescomobile I have sent DM 45 mins ago and surprise guess what- NO RESPONSE . How do@you@get a company to simply investigate a complaint ???