Ubisoft Connect

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Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 04/25/2024 11:20

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Online Play (20%)

    Online Play (20%)

  3. Glitches (6%)

    Glitches (6%)

  4. Matchmaking (4%)

    Matchmaking (4%)

  5. Game Crash (2%)

    Game Crash (2%)

  6. Hacking / Cheating (%)

    Hacking / Cheating (%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
MexicoZacatecas Online Play
ItalyVerona Sign in
FranceAjaccio Online Play
IndiaDelhi Online Play
BrazilCampo Grande Online Play
FranceStrasbourg Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Crackedtooth2 Crackedtooth (@Crackedtooth2) reported

    You want to be herd? Come to the ******* TABLE with something more then "BSG PLZ FIX, ME AGNGY." You sound like the R6 gamers. Like **** man, how do you end up like Ubisoft fans? Good lord take a ******* breath. Your stream is dying? You ****** up by tying your selfs to a BETA

  • doomslayers_ dumbass experience points (@doomslayers_) reported

    @/ubisoft fix ur servers ********

  • EthanJoy8 Ethan.Joy (@EthanJoy8) reported

    @Ubisoft Siege lol fix your servers

  • Paukaw3 Paukaw :3 (@Paukaw3) reported

    @Rainbow6Game ubisoft, my friends and I have a problem with the sound of Montagne. when he opens his shield, no sound is produced.

  • Nickola10150648 Nickolas (@Nickola10150648) reported

    @Ubisoft Fix you trash severs on siege

  • chase_pnewski mr__crisp (@chase_pnewski) reported

    If we lag out in ranked we should get banned for it. Its not our fault that we lagged out. Fix your game @Ubisoft @Rainbow6Game #RainbowSixSiege

  • LucasTraman LucasTraman (@LucasTraman) reported

    @Ubisoft Me am very angy Fix

  • Alyssa93844439 Aly_Senpai🤖 (@Alyssa93844439) reported

    @Ubisoft Ubisoft. Me. Angy. Fix. (In dummy talk) XD

  • Kentaro0e Ken Mondok (@Kentaro0e) reported

    @Ubisoft how about an unfuckedup version of division 2 that doesn't crash constantly?

  • OrryMOfficial Orry Maine (@OrryMOfficial) reported

    @stickndstone @The__Hunter01 @Ubisoft It's really a case of did you like Black Flag, or did you hate it. Black Flag was the first RPG style A.C. and it's hailed to this day as a fan favorite overall. Origins was made by the exact same studio, and it felt like it. Odyssey had major problems other than it's RPG style.

  • hunter56418272 hunter (@hunter56418272) reported

    @frasier_looking @Rainbow6Game @Ubisoft fix the sound bug that freezes your game ******* costed me my elo bruh no wonder people are quitting your game

  • Sudden_R6 VG | Sudden (@Sudden_R6) reported

    -100 because Ubisoft lied about fixing the mouse glitch. Fml

  • neimo26 neimo26 (@neimo26) reported

    @UbisoftSupport Hello Ubisoft, I am having an error regarding a problem authenticating ownership from a product that I buy on Steam, this is my first time starting the game, How to solve this issue?

  • IanaIsMyBaddie itzFilliz (@IanaIsMyBaddie) reported

    @Ubisoft R6 without hackers and stupid bugs Just having fun with broken or good guns

  • samu_g05tz samu_g05tz (@samu_g05tz) reported

    @Ubisoft Crash Bandicoot

  • KevinKluever applesauce4K (@KevinKluever) reported

    @Ubisoft Division one in it's most "broken" fun state. Rehabilitated mask and all the good stuff. Before it turned into a casual snooze fest.

  • oggywankenobii Oggy-Wan Kenobi (@oggywankenobii) reported

    @UbisoftSupport No, it was the first time and I didn't abandon the match, had no connection issues, just could not connect to the ubisoft servers somehow.

  • JoeyAGamer JoeyA (@JoeyAGamer) reported

    @ubisoft @watchdogsgame have u guys actually been collecting crash reports? I've must've sent a hundred just this year with ACValhalla, but lately, mostly and only with Watch Dogs Legion. I've been sending reports over to AMD too, but really only WDL is crashing so much now.

  • 36zakz akbar (@36zakz) reported

    @Ubisoft @UbisoftSupport so tell my why I just got banned yeh fix your ******* game banned me when am not cheating but I see people that have been cheating for weeks not banned run me my money back yeh think it’s about 300 u ow me now

  • Pope_Choppah RK (@Pope_Choppah) reported

    @UbisoftSupport Yeah, I'm on pc, HE.Chorus. When I click into steam or whatever to play the game, uplay opens and when I type my info in it just tells me uplay service is unavailable

  • RobotGameDev GamesThatNeverWere (@RobotGameDev) reported

    Transformers: Silent Service (2011, Ubisoft) (Wii)

  • BerrlyR6 Berrly (@BerrlyR6) reported

    @MadeByKOOBI @shbzz It's probably not mentioned because people who hate ea don't play ea games meanwhile the hate for ubisoft keeps growing larger and larger within their own games because the games are great, except for huge problems. This leads to people loving the games but hating the company.

  • Lupus_TNB Lupus (@Lupus_TNB) reported

    @SpoitR6 Boi Tf??! @Ubisoft you guys gotta Fix this before it's going tooo far

  • YICKADE Dale Chronicles CEO (@YICKADE) reported

    @Rainbow6Game @Ubisoft hey thanks for banning me from rainbow because your game wants to freeze and crash my ps5 when I had match point couldn’t reconnect because the game already ended much appreciated fix your servers

  • Alexm03112k20 Alex (@Alexm03112k20) reported

    @Ubisoft @Rainbow6Game @UbisoftSupport can we fix the game!? I lose sound in my game and then my game crashes. And I can't load back in the game becuz the loading screen takes forever and then I get a 60 minute penalty.

  • JoyErwan Erwan (@JoyErwan) reported

    @UbisoftSupport @ChefBeardardee It seems we can't access this link if we're not working for Ubisoft ...

  • Noyzeeee1 Noyzeeee_ (@Noyzeeee1) reported

    @Ubisoft Any assassins creed prior to your micro transaction campaign and broken lore and grindy play style.

  • scott59053249 gamingpool@ (@scott59053249) reported

    @Ubisoft Crash bash

  • deathbearbrown Boo 🎃 (@deathbearbrown) reported

    We played flash games so much that once a Project Manager tried to get me in trouble for playing flash games all day, but I was actually working on a microsite CMS for Ubisoft who was our client....

  • CarlEdwards007 Carl Edwards (@CarlEdwards007) reported

    @UbisoftSupport Two-factor authentication does not work. Ubisoft Connect keeps asking for the code even though I tell it my PC is a trusted machine. IT is utterly disgusting that I have been faced with the same trash - I clear everything out, I uninstall Connect and the problem remains