Virgin Media Outage Report in Minsterworth, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Minsterworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Minsterworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Minsterworth, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Gloucester and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Wi-fi | |
| Gloucester |
Internet | |
| Gloucester |
Internet | |
| Gloucester |
Total Blackout | |
| Gloucester |
TV | |
| Gloucester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Minsterworth, England
Latest outage, problems and issue reports in Minsterworth and nearby locations:
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Chris
(@Macker202) reported
from
Gloucestershire, England
@virginmedia I have an issue with a clients email address being greylisted. I need to have this rectified.
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@virginmedia your connection's up and down today more often than a *****'s drawers! Bloody fix it!
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@aajr_____ @virginmedia Just had exactly the same problem .... hung up on twice in 40 minutes
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J Hemus
(@jhemus2011) reported
from
Cheltenham, England
@SkyHelpTeam disappointing customer service, 3 days and can’t contact sky!!!! No option online to remove a package, you have to phone... #disappointed #poorcustomerservice @virginmedia @AmazonUK
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Paul OD
(@PaulOD80) reported
from
Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed more than 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia No issues reported
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Colette Etheridge
(@Lettie73) reported
from
Gloucestershire, England
@virginmedia Media. I was provided with a 12 month discounted contract (having been a loyal customer for 15 years) and was told - after 7 months - that the discount would no longer be applied - in a shockingly poor bit of telephone service.
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Louise Morton
(@Louisejmorton16) reported
from
Gloucestershire, England
@virginmedia can’t believe your customer service could get any worse, 21 days since I made a complaint and still no contact
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@virginmedia Been chatting to o e of your girls online Rowela. She wanted to speak to my husband. Our hiusephone has just rang... briefly a couple of times but I DID tell her that our house phone isnt working properly.... it rings once, poss twice & stops & makes awful noises if we call out
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The Michael Hunt
(@MichaelAlanHunt) reported
from
Gloucestershire, England
@virginmedia Your estimated fix time was 3pm, then 4pm, then 5pm, then 7pm. You,ve probably changed it to 9p now, having failed to fix your faulty network
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Danny
(@NoNotLoganPaul) reported
from
Gloucestershire, England
@virginmedia Hi, my service is quite slow, and struggles to load anything on phones over wifi. Everytime I do a speed test it's about 30-35mb, doesn't matter if I do the test on, phone, laptop or xbox always the same, up load is fine at about 20mb.
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia Trying but it keeps telling me my post code is invalid and if I click on the sign in link it says oops the link is broken!
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Ann Whitmore
(@Whitmore1Ann) reported
from
Gloucestershire, England
@virginmedia Yes! Ring me when you say you will! I was promised a call back within 24 hrs and guess what - nothing! It has to be after 1800 I need to get my logged complaint resolved! Ps I have this logged with the omnibus
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Colette Etheridge
(@Lettie73) reported
from
Quedgeley, England
@virginmedia I have just spent a ridiculous amount of time on the phone trying to sort out a contract you are trying to break only for someone to hang up on me 🤬🤬
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Hannah 💃🏼
(@Hannah_S39) reported
from
Cheltenham, England
Also my entire internet and tv is down @virginmedia plz sort it out 😂 actually trying to study here ahaha
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Ann Whitmore
(@Whitmore1Ann) reported
from
Gloucestershire, England
Virgin Media customer service - how I laugh! Don’t touch with a barge pole!
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Paul OD
(@PaulOD80) reported
from
Brockworth, England
@SkySports Not Happy! Watching the Preston v Leeds match on a SkyQ box on the red button and missed bet 10 mins of the second half, apparently other Sky users had the same issue, but Virgin Media users had no problems....🤔🧐
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Andy Williams 🔶
(@cheltandy) reported
from
Cheltenham, England
@virginmedia Reference your sales call today trying to get me to upgrade my phone/contract. If you had just started with telling me the price rather than taking 15 minutes to tell me what a loyal customer I am & what fabulous deals you have, you could’ve saved yourself some time.
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@virginmedia I was talking to them on chat as a) our home phone is knackered, my husband mobile phone wasnt registering our home number when he was typing it on your answer service. He doesnt have twitter I do, but after hubby gave both the passwords to me he uses neither seemed to be right
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👍🙊Gilly😂🎩
(@itsnickelflysk3) reported
from
Gloucestershire, England
@virginmedia So the girl asked to speak to him. The chat was stopped & our house phone rang its once & stopped ( I DID tell her earlier it wasnt working properly) She couldve asked for his mobile number but didnt & this couldve been sorted. Felt like both people dealt with didnt want to help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine Mayer
(@catherine_mayer) reported
@virginmedia Do you know which issue I'm talking about? I blacked out the postcode in those images
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Christopher Black
(@chicoblack1875) reported
@virginmedia my upgrade and doesn't sort my initial issue. He than hangs up the phone. After another call, which lasted an hour, someone seems to have sorted my issue (or so I thought). Now, my package price has jumped to £165 per month somehow. If I was a new customer, the same package
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King
(@Crackhead1982) reported
@virginmedia Tried, bit never get through on the phone and emails been sent also nothing. Unfortunately been too busy to wait long on the phone sorry
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lee-yon-ar-dow (virgin media hate account)
(@felhaunter) reported
@virginmedia yes ive checked it for issues, yes ive signed in to run through diagnostics, yes ive been told this before, no it hasn't fixed anything
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Pete Thrale
(@PThrale) reported
@virginmedia A valid request to cancel? Are you for real? I had a valid request! I no longer wish to have your services so I contacted you on the 16th of May to ask you to cancel. You decided I wasn’t going to cancel by hindering my every process by trying to offer me
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D 🏴☠️🏴☠️🏴☠️
(@KI55andTELL) reported
@virginmedia no broadband in ME5 this morning. Status page said works ending at 6am this morning. Would have been nice to have had warning it would be off! When will it be back on? Register disruption to service is not working either! Please fix!
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Larrene
(@Larrene) reported
@virginmedia Still down. Not happy.
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Kevin Harley
(@kevinsharley) reported
@virginmedia I'm having ongoing broadband problems and I can't speak to anyone on your line. All I get is a msg telling me "there are problems" and that your team are still trying to fix them. How long will it take you to fix them? And how can I talk to somebody?
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Pete Thrale
(@PThrale) reported
@virginmedia The world to stay! All I wanted was you to say oh ok we’re sorry to hear this we’ll cancel it right away. But oooooh no not you guys you over me 1 bazillion Mb of Broadband every single channel every known to man at my disposal. But I just wanted to cancel
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Pete Thrale
(@PThrale) reported
@virginmedia Then everytime I get to the bit where it’s cancelled you magically disappear from your desk for an hour and never return. This mug has to then go through the whole entire pantomime again we’ll I’m not doing it for a fourth time.