Virgin Media Outage Report in Wotton-under-Edge, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wotton-under-Edge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wotton-under-Edge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Wotton-under-Edge, Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
TV | |
| Bristol |
Internet | |
| Bristol |
Total Blackout | |
| Bristol |
Total Blackout | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wotton-under-Edge, England
Latest outage, problems and issue reports in Wotton-under-Edge and nearby locations:
-
LM❤️
(@Rockchic65) reported
from
Bristol, England
@virginmedia I've recieved my new mobile bill this morning, but it's far too much to be correct. I cannot log on to my account online. Keeps sending me in a loop to sign in, new password etc.. Help me please.
-
Amy Atkinson
(@AmyFilton) reported
from
Filton, England
Virgin media package price for new customers £39 Price for me as a loyal customer of 11 years £64 Absolutely disgusting, sort it out @virginmedia
-
Bruce Allen
(@sbcallen) reported
from
Bristol, England
@virginmedia Internet connection has been down, again, all day. BristolBS8. Automated reporting and another 23 minutes waiting for technical support
-
Amy Atkinson
(@AmyFilton) reported
from
Filton, England
@Eolianjanitor @virginmedia I am now a sky customer 👌
-
Rich Hemming
(@1210sounds) reported
from
Bristol, England
@alone_music @virginmedia Jesus that’s bad, thought it could be done online the activation. I moved house and they said 20£ to move. What they didn’t say was that they renewed the contract and double billed me as they take one month in advance as a new contract. Complained to @virginmedia nothing done
-
Jason side
(@jason_side) reported
from
Bristol, England
@virginmedia No thanks I keep doin this and it keeps saying there's a problem and I keep being told it will be fixed
-
viki ✨✨✨
(@alittleredpanda) reported
from
Bristol, England
@virginmedia I don’t have any internet on a wired connection either. And that link says there’s nothing wrong with my service
-
Pastor Matt
(@MattScript) reported
from
Filton, England
@virginmedia It still doesn't work. The TiVo Netflix app worked briefly last night but that threw the same error eventually. Everything else works fine.
-
Milan Desai
(@milandesai47) reported
from
Bristol, England
@virginmedia Yeah that doesn't work
-
viki ✨✨✨
(@alittleredpanda) reported
from
Bristol, England
@virginmedia hey my internet’s gone down (green lights are flashing on the hub) and I can’t sign into my account online to see if there’s a problem.
-
DAVE MILLARD
(@millarddvd) reported
from
Bristol, England
@virginmedia so will we get an apology or comp for not being able to use the phone for anything for hours. Chester to Bristol today. And no updates. Truly woeful service.
-
Natalie Timmons
(@metallicnat) reported
from
Bristol, England
Can’t watch @itvcorrie cause for some reason @virginmedia is down AGAIN remind me why I’m paying you £90+ a month to only for it to be FAULTY #OneUnhappyCustomer
-
Pastor Matt
(@MattScript) reported
from
Bradley Stoke, England
@virginmedia Yes. It doesn't work on any of my devices. TV. Laptop. Phone. The phone works on 4G and the laptop works on another network. Just not when connected to Virgin Media.
-
τ!m ω0ɍ†ɧ
(@TimWorth1) reported
from
Bristol, England
@virginmedia down again.. no phone line internet or TV here in BS16
-
Georgina Kerry
(@kerry_georgina) reported
from
Bristol, England
@virginmedia Yes it says there is an issue that should be fixed by 3pm today but it said the same thing yesterday
-
Jon Holloway 📫
(@jph98) reported
from
Chipping Sodbury, England
@virginmedia quite obviously struggling with internet in the last few weeks. Frustrating and highly annoying for those who depend on it for their businesses. The incredulousness is the worst part. #internet #home #wifi #virgin
-
Amy Atkinson
(@AmyFilton) reported
from
Filton, England
@Eolianjanitor @virginmedia Absolutely, no customer service. 💩
-
Alex
(@AlexOrr1) reported
from
Bristol, England
@virginmedia 1. not usually one to gripe about customer service. But I waited in for 5 hours today for one of your engineers to come round to install broadband (between 1-6). No show, no texts/emails from you to say they would be late or where they were...
-
Janine Jones
(@Janeenie) reported
from
Bristol, England
@virginmedia still not working this morning, any ideas. ( I have paid my bill)
-
Matt Ewing
(@MattEwing7) reported
from
Bristol, England
@Virgin @virginmedia @richardbranson Your customer service is so painful and appalling. 2 rings and the sales team answer, 20 minute transfer to Loyalty team, gave up when needing to be transferred to Contract Services team. FFS I only wanted to remain a customer!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Steve Hill 🏴🇪🇺
(@NexusUKOrg) reported
So we'll be left with whole (often poor) countries having to rush to deploy IPv6 - by no means straight forward on a national scale. As a point of comparison, here in the UK, @virginmedia said were "expecting" to deploy IPv6 in 2012 and they still haven't succeeded.
-
J C L
(@jayceelaoto) reported
...@virginmedia so they will retrieve the call. We called today, still nothing. Now we are locked into a contract we never wanted in the first place. This is misrepresentation can you either send the promised Hub with the option to cancel the contract within 14 days of receipt.
-
Destroyerofpizza(Chris)
(@sabbath2930) reported
@virginmedia Are you going to make them wait for 2 hours before you “support”?
-
Jammie Dodger
(@SMXshow) reported
@virginmedia It’ll match your broadband service at least
-
joyner
(@sam65056059) reported
@virginmedia I don’t know what’s worse your customer service or broadband....
-
Adam
(@aohehir) reported
@virginmedia So no change there then. Quiet as usual, is your wifi broken too? Who am I going to ask and get no help from now?
-
Georgina
(@Georgin52413752) reported
@virginmedia I am still waiting for a response. House damaged by virgin engineers. I have taken virgin to CISAS and they agreed you owe me compensation for horrific customer service. I now want a response regarding engineers and damage!!!!
-
Michael
(@Michael_P2001) reported
@virginmedia we just want working internet. what is your actual policy on engineer call-outs? because iirc they never needed the account owner or security codes if there was an issue. so im not sure why we are needing security codes, of which gives us access to finacial info of our landlady
-
Inderjeet S Paul
(@capripaulis) reported
@VirginMediaIE Hi there, we are customers in Graydon Newcastle, Dublin area, where all virgin media customers are impacted by network issues. All are struggling to get a hold, but not getting anywhere. Since morning, people have been asked to reboot and factory reset modems.
-
Tim Mann
(@ManicMann) reported
@virginmedia Has my tivo box gone quiet too as its not worked for 3 days, 3 phone calls and still no joy, been with you for 10+ with no problems but could be time to move on ☹