Virgin Media Outage Report in Whetstone, Leicestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Whetstone, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Whetstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Whetstone, Leicestershire, England
The most recent Virgin Media outage reports came from the following cities: Leicester, Coventry, Rugby, Nuneaton, Hinckley, Coalville, Bedworth and Leicestershire.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry |
Internet | |
| Leicester |
Total Blackout | |
| Leicester |
Internet | |
| Coventry |
Internet | |
| Coventry |
Internet | |
| Leicester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Whetstone, England
Latest outage, problems and issue reports in Whetstone and nearby locations:
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Myles Cheshire
(@mylescheshire) reported
from
Bedworth, England
Bad enough that I have to wait so long to get through, you don’t have to force Sam Smith on me do you though @virginmedia
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Sam Wyatt
(@acton68) reported
from
Market Harborough, England
@virginmedia please please please can someone please contact me. All I want to do is make a formal complaint on service speeds and leave VIrginmedia. I have had online chats that ended with a link to another chat it and phone numbers that end in a link to a chatbot. So angry
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Darren
(@DarrenS78) reported
from
Ratby, England
@virginmedia What’s up with the internet?! I can’t seem connect and TV has gone down too.
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia I’m still having issues with my router and wifi. Only so many times I can switch off and on again.
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia is there an issue with broadband in Mountsorrel, Loughborough, Leicestershire? Hasn’t been working properly for last few days
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Sophia Benvenuto
(@SophieClaireB) reported
from
Nuneaton, England
@virginmedia @TheAmos123 Hi, please help, I have to give today my 30 days notice and have no other way to do it that speaking to someone but no one is answering! I am a key worker for NHS, your website says you are prioritising is but does not feel like it 😢
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Still not working properly. Having to constantly reset the router, even wired connections not working.
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maya
(@stayawakv) reported
from
Coventry, England
Never rant on socials but when a company calls you a day before, confirming they’re coming out to install broadband after 6 weeks, and on the day you get a text from CS to state it’s been cancelled due to lack of communication... @virginmedia pissed off is an understatement 🤯
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Deepal Vyas
(@Deepal29) reported
from
Leicestershire, England
@virginmedia @virginmedia we have another date for installation for tomorrow I went via the app and had your customer service team calling as the offer wouldn’t go through. Fingers crossed we getting tomorrow or it will be another day off wasted.
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Sam Wyatt
(@acton68) reported
from
Market Harborough, England
@virginmedia hi, do you have an email address? Calling doesn’t work, message doesn’t work fast enough (waiting for hours), submit online - done but no confirmation. I have no idea if you’ve received it or not. I just want to complain, cancel and move house.
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Matthew Walne
(@MatthewWalne) reported
from
Mountsorrel, England
@virginmedia Do you know when it will be fixed please? Other @PHMountsorrel complaining of the same issues.
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Sam Wyatt
(@acton68) reported
from
Market Harborough, England
@virginmedia Update. I have now spoken to a terribly nice gentleman by the name of Ely. I understand from my call that I am sorted and I’m now a happy customer again. Thank you Ely.
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Joshua Swatman
(@JoshSwatz) reported
from
Leicestershire, England
@virginmedia I've had random outages for over 6 weeks now what is going on? Can't get anyone to help your automated service is ****! And that's me being kind happy to walk away
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Sophia Benvenuto
(@SophieClaireB) reported
from
Nuneaton, England
@virginmedia But I need to give my notice within today? How is it possible if you give people no other way to cancel it?! Every other company let’s you do it by clicking an option on the portal. I am an NHS key worker and feel like you are taking advantage of people money time! Let me cancel!
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IG: marvy_xo
(@marvy_xo) reported
from
Leicestershire, England
@virginmedia my wifi is not working in my area still!!! what is all this!!
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Sophia Benvenuto
(@SophieClaireB) reported
from
Nuneaton, England
@virginmedia @Nicebikeman1 Hi @virginmedia how can we speak to them if they are not answering! Feels like you do it on purpose so you can charge people for claiming they have the notice after 30 days, when you just not allowed them to cancel if no one answer and there is no other way!
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Sophia Benvenuto
(@SophieClaireB) reported
from
Nuneaton, England
@virginmedia hi, desperately trying to get through to someone to give my 30 day notice of end of broadband and not continue at the end of my 1 year contract. Been for hours trying to get through to the phone, unable to do via portal or otherwise. Please help
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Darren
(@DarrenS78) reported
from
Ratby, England
@virginmedia your service is abysmal at best. I get that companies are under pressure but we have no TV, no internet and no landline, I was told the internet and the tv issue wasn’t connected by the “chat” team so tried to call, on hold for an hour and was then disconnected!!!
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Sophia Benvenuto
(@SophieClaireB) reported
from
Nuneaton, England
@DaveRumbold @virginmedia Thank you Dave, how did you manage to get through to them? Feels impossible! I am at work and keep on taking breaks to see if they get back to me, but the days tree n is absolutely broken. Should be able to terminate from the online portal!
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Joshua Swatman
(@JoshSwatz) reported
from
Leicestershire, England
@virginmedia Everything you've shown me has already been done on many occasions having numerous problems with service for the past 2 years I appreciate you trying to help. There always seems to be something.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul McCarthy
(@pjpmccarthy) reported
@VirginMediaIE Virgin Media 3 signal gone, Dundalk
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Scott Craig Stevens
(@MusicalSalesman) reported
@virginmedia There’ll be nothing you’ll have to add that will help me, of course. I’ll just do my bit in steering people away from using this company.
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You know what.....
(@raybrown007) reported
@virginmedia Please get back to me. I need a contact email address. Problems with my account, I can not login and no other means of contact.
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Raghu Prasad
(@RaghuVellala) reported
@virginmedia Almost as I was about to agree on a deal the guy says I am logging off in 2 minutes and gone immediately. After 6 hours WTF #virginmediaCSsucks #rubbishVirginmedia
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Neil Baldwin
(@staylucky) reported
@nitindshah_shah me and others have same experience of complaint cases closed claiming they have spoken to me and agreed resolution when they haven't, @ofcom should investigate @virginmedia complaints process and possible manipulation of claimed resolutions
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lee-yon-ar-dow (virgin media hate account)
(@felhaunter) reported
this is the third ******* day in a row that my @virginmedia internet has ******* gone down, 20th time this week. I AM SO ******* DONE USING YOUR SERVICE. it’s terrible. don’t send me the outage finder website because that doesn’t solve my ******* issue. MAKE YOUR SERVICE BETTER
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Tom Cantwell
(@tombo_82) reported
@BrokenSkiesPG @virginmedia None. The weird thing is occasionally I’ll get near to normal strength signal (I’m right next to the router) and then 30 seconds later it drops completely.
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Billy Robertson
(@scrappster82) reported
@virginmedia How do I contact you with a private message complaint with screenshots please of my complaint! Tried calling but very unhelpful as always your call centre staff.
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mike
(@mike23002258) reported
@virginmedia All working now - fixed in 30 mins - could have been done day 11 days ago - if someone would have just been able to listen to the issue and act on it first time - and not cancelled engineer twice for no communicated reason -
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Simon Lee
(@smoon_lee) reported
Why @virginmedia @vmbusiness, have you not send an email out saying there is a known issue?