Virgin Media

Virgin Media Outage Report in Upper Beeding, West Sussex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Upper Beeding, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Upper Beeding and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Upper Beeding, West Sussex, England 12/12/2024 21:40

December 12: Problems at Virgin Media

Virgin Media is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Upper Beeding, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Brighton, Worthing, Shoreham-by-Sea, Hove and Burgess Hill.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrighton Internet
United KingdomBrighton TV
United KingdomBrighton Internet
United KingdomWorthing TV
United KingdomBrighton Total Blackout
United KingdomWorthing Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Upper Beeding, England

Latest outage, problems and issue reports in Upper Beeding and nearby locations:

  • palewis1 Phil (@palewis1) reported from Worthing, England

    @virginmedia what a useless company after waiting a week from doing as was asked of you on reporting my fathers death I receive a letter telling me I done it wrong. I’m afraid I lost it on the phone today and when all is sorted we will be leaving you. Great bereavement service.

  • ibikebrighton Mark Strong (@ibikebrighton) reported from Brighton and Hove, England

    Hey @virginmedia any news on internet outage in #Brighton BN2?

  • Angelsirius1 Angel sirius (@Angelsirius1) reported from Worthing, England

    @virginmedia Hi, i am having some issues with the youtube app, i spoke to youtube they said to try uninstalling reinstalling the app, something i am unable to do as you provide this. It will just not load a video or whilst a playlist is playing it goes black.

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia BN1 6FN - I’ve done the checks through your app and says no issue?

  • MarkCherrie Mark Cherrie (@MarkCherrie) reported from Brighton and Hove, England

    So far I’ve had three promised appointments from @virginmedia but sadly three no shows. We’ve had intermittent broadband for about 6 months now and just can’t seem to get the problem fixed.

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Hi, the interruption is ongoing so I’m guessing we have faulty equipment? When I go onto the website it tells me to ‘reset’ which I do and it works for a while then goes wrong again. Can we sort a new router? Is that the issue?

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Hi, we had an engineer around Saturday but it’s not really made much difference. It’s still intermittently dropping out and pretty slow too. What do you suggest to correct this?

  • alternativeage Alternative Ageing (@alternativeage) reported from Brighton and Hove, England

    @virginmedia It’s happening way to regularly. I’ve lost a whole days work up to now, do I get compensation? Spent an hour yesterday morning sorting out yet more issues as a result of the outage over the w/e. 🥲

  • michelle83mj Michelle83mj (@michelle83mj) reported from Brighton and Hove, England

    @virginmedia This link doesn't work

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia They couldn’t fix it last Saturday… It’s been better today, but still up and down at certain times. Def not fully fixed

  • alternativeage Alternative Ageing (@alternativeage) reported from Saltdean, England

    @virginmedia Please sort out issues in my area: BN28AE. Outage over the weekend, yesterday and now again. I can’t work! I’ve just got another contract with you for faster wifi but what’s the point! You were improving issues in this area last week but it’s been worse ever since!

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Yep it’s still bad. Sometimes ok, a lot of the time not. Can someone look into it for me please.

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia No it was the ‘general area fix’ (my engineer was cancelled by Virgin) which was then followed up with an email that said ‘everything is sorted’ which it was, until today when it was in and out again for hours. It’s ok now, but for how long?

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Called and no issues. It has to be equipment, right? There’s an option to ‘test hub’ on that link but it just goes to an invalid page. I’ve been patient for a few weeks now, but I’m finding it hard to remain so! Trying to work like this is impossible

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia So… are you saying work is being carried out today. Wait until tomorrow and then if still bad book an engineer? I can live with that. But the person I spoke to had no idea about that and just booked an engineer again. Can I ask have other people raised area issues?

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Same, slow and occasionally dropping out

  • brighton_gay Christian 🇬🇧 🇺🇸 🏳️‍🌈 🇺🇦 🖖🏼 (@brighton_gay) reported from Sompting, England

    @FuriousCoops It’s a major BT Open Reach outage which many non-Virgin Media companies piggyback their connectivity through.

  • MarkCherrie Mark Cherrie (@MarkCherrie) reported from Brighton and Hove, England

    @virginmedia Andy has now told me that the work was never rescheduled for today. This really isn’t very good.

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Engineer Thursday. Not good enough really, had an engineer Saturday, problem still here if not worse, and being told to WFH due to heat. Cannot not be speeded up?

  • garypleece Gary Pleece (@garypleece) reported from Brighton and Hove, England

    @virginmedia Official complaint I’m afraid. They said ‘I’ll book an engineer’ I said ‘that was booked for tomorrow but you cancelled it’ She gets aggressive and it’s hard to understand what she’s saying and says ‘do you want an engineer or not.’ Sorry but this is truly shocking service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • arobinson0 🍻 🍷 ⚽️ 🎣 🤫 (@arobinson0) reported

    @virginmedia A week later and it’s still not working. What info do you need to fix it ?

  • neilpor83233332 justice joker (@neilpor83233332) reported

    @virginmedia Your website is down also so can’t get complaint through, your engineer has damaged my property, left nails hanging from the wall, and has left staples and debris down my hallway, I need to complain to someone who can understand what I’m saying!!

  • realluscombe Stuart Luscombe (@realluscombe) reported

    Customer service from @virginmedia has been appalling since I joined but to be fair, I knew what I was getting into. However, upon cancelling, they have now sent another bill which is due on the 26th May even though the service will end on the 13th May?

  • Lenlfc Paul Lennon (@Lenlfc) reported

    **** you @virginmedia shut off all the channels without warning, and won’t be on again for a week.

  • deeko1980 Peter Deakin (@deeko1980) reported

    @willday79 @virginmedia Standard virgin that most nights internet drops out , this is getting a new router aswell garbage

  • rowan_brogden Rowan Brogden (@rowan_brogden) reported

    @virginmedia - Extremely bad service. The first intermittent outage (disconnect every 10seconds) took you from Oct to Jan to fix, for which we received no compensation. Now another similar issue which you say won't be fixed until the 12th of May. Not acceptable.

  • shortwordsbest Maria PA (@shortwordsbest) reported

    @virginmedia second day without our broadband connection in London W12. Also shocking lack of customer support or information.

  • Myopinion2022 Suzanne Hogg (@Myopinion2022) reported

    @virginmedia Five days without service (tv, broadband, landline) told every day it will be repaired that day. Costing us a fortune. Going to change supplier as soon as I can

  • JackParkerNo1 Jack Parker (@JackParkerNo1) reported

    @virginmedia @Adele @BAFTA This is NOT THE SERVICE WE ARE PAYING FOR!!!!!!!!!

  • wwchasdogdotcom 🌻 Snapper's delight Totherhythmotheboogiedabeat (@wwchasdogdotcom) reported

    Heh @virginmedia quit sending me grumpy emails about returning kit when my replies asking for a postage label bounce back because that address isn’t monitored. What is the point if they then can’t be replied too . Customer service is supposed to be about dialogue isn’t it?