Virgin Media Outage Report in Thirsk, North Yorkshire, England

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

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Problems in the last 24 hours in Thirsk, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Thirsk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

December 11: Problems at Virgin Media

Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

1. 

   Internet (55%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (14%)

4. 

   TV (8%)

5. 

   E-mail (5%)

6. 

   Phone (2%)

Community Discussion

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Virgin Media Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

• Jayne Thomas (@TheRockFan1971) reported 37 minutes ago from Northallerton, England

  @fromsophie @jkb114 @virginmedia @MartinSLewis can you help, this isn't the first time, @virginmedia just don't seem bothered, how are people meant to work from home. #poorservice #wontrecommend

• Carla Wilson (@Carla4986) reported 45 minutes ago from Ripon, England

  @virginmedia no broadband since last Thursday, can’t get through to your customer service. Engineer came last week as we’ve struggled with your service for months, he put a new hub in and guess what.... it worked for a day! Now waiting for another engineer to come. Not happy 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• Paul McCarthy (@pjpmccarthy) reported a minute ago

  @VirginMediaIE Virgin Media 3 signal gone, Dundalk

• Scott Craig Stevens (@MusicalSalesman) reported 4 minutes ago

  @virginmedia There’ll be nothing you’ll have to add that will help me, of course. I’ll just do my bit in steering people away from using this company.

• You know what..... (@raybrown007) reported 5 minutes ago

  @virginmedia Please get back to me. I need a contact email address. Problems with my account, I can not login and no other means of contact.

• Raghu Prasad (@RaghuVellala) reported 7 minutes ago

  @virginmedia Almost as I was about to agree on a deal the guy says I am logging off in 2 minutes and gone immediately. After 6 hours WTF #virginmediaCSsucks #rubbishVirginmedia

• Neil Baldwin (@staylucky) reported 7 minutes ago

  @nitindshah_shah me and others have same experience of complaint cases closed claiming they have spoken to me and agreed resolution when they haven't, @ofcom should investigate @virginmedia complaints process and possible manipulation of claimed resolutions

• lee-yon-ar-dow (virgin media hate account) (@felhaunter) reported 11 minutes ago

  this is the third ******* day in a row that my @virginmedia internet has ******* gone down, 20th time this week. I AM SO ******* DONE USING YOUR SERVICE. it’s terrible. don’t send me the outage finder website because that doesn’t solve my ******* issue. MAKE YOUR SERVICE BETTER

• Tom Cantwell (@tombo_82) reported 16 minutes ago

  @BrokenSkiesPG @virginmedia None. The weird thing is occasionally I’ll get near to normal strength signal (I’m right next to the router) and then 30 seconds later it drops completely.

• Billy Robertson (@scrappster82) reported 18 minutes ago

  @virginmedia How do I contact you with a private message complaint with screenshots please of my complaint! Tried calling but very unhelpful as always your call centre staff.

• mike (@mike23002258) reported 19 minutes ago

  @virginmedia All working now - fixed in 30 mins - could have been done day 11 days ago - if someone would have just been able to listen to the issue and act on it first time - and not cancelled engineer twice for no communicated reason -

• Simon Lee (@smoon_lee) reported 20 minutes ago

  Why @virginmedia @vmbusiness, have you not send an email out saying there is a known issue?