Virgin Media

Virgin Media Outage Report in Stowmarket, Suffolk, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stowmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stowmarket, Suffolk, England 03/29/2024 01:35

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Stowmarket, Suffolk, England

The most recent Virgin Media outage reports came from the following cities: Ipswich and Sudbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomIpswich Wi-fi
United KingdomIpswich E-mail
United KingdomIpswich E-mail
United KingdomIpswich E-mail
United KingdomSudbury Internet
United KingdomIpswich Internet

Community Discussion

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Virgin Media Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

  • QuintonAndy Andy Quinton (@QuintonAndy) reported from Sproughton, England

    @virginmedia what a truly awful service. 3hours to try and sort a confirm username error,..from you! 7 days I’ve waited for you to sort the email out. Numerous calls...and still no one actually listens or cares. I think I’ve explained it to most of your call centre still no help

  • rachelfortnum Rachel Fortnum-Adams (@rachelfortnum) reported from Ipswich District, England

    @virginmedia since Christmas our WiFi has been disgustingly bad. A few weeks ago I called yourselves and spent almost 2 hours on the phone. I upgraded our WiFi at home to the best possible WiFi we could have and yet it’s still shockingly bad. I’ve never known such shoddy service

  • liam_garwood grwd 🦅 (@liam_garwood) reported from Ipswich District, England

    @virginmedia why is it so hard to get in contact with you? I can’t start a live chat and when I ring and think I’m getting some progress you tell me to look online and hang up????

  • rachelfortnum Rachel Fortnum-Adams (@rachelfortnum) reported from Ipswich District, England

    @virginmedia I am actually so disgusted with your customer service for our WiFi that I have no words. How many times do I need to contact you? I’ve been a customer for 22 years and I’ve never experienced such a bad service #sortitout #virginmedia

  • BrunningLee Lee Brunning (@BrunningLee) reported from Ipswich District, England

    @virginmedia Who knows but certain people with in your team have been very flippant about our situation and trying to palm us off with a 20pound credit. This is nowhere near acceptable considering the stress and upset your so called customer service team has put us through.

  • Wegqy J (@Wegqy) reported from Ipswich District, England

    @virginmedia can't login into Virgin TV GO app, using my virgin credentials but it says incorrect username or password.. not sure what's going on!

  • BrunningLee Lee Brunning (@BrunningLee) reported from Ipswich District, England

    @virginmedia Look I've had two days of total crap from you guys. I just don't have the energy to deal with this anymore. You've took money off me wen u shouldn't. Because of covid I'm on less money so an extra 26 quid is massive to us,but all your guys keep doing is fobbing us off. 😠

  • WiseOlMurph Murph (@WiseOlMurph) reported from Ipswich District, England

    Anyone in Ipswich struggling with Virgin Media speeds currently? It’s awful paying all this money for absolute shite speeds.

  • positivesarah Sarah 'Morgenmuffel' Clark (@positivesarah) reported from Ipswich District, England

    @virginmedia Down again....

  • Ipswichpests Control Solutions (@Ipswichpests) reported from Ipswich District, England

    @virginmedia Its been ongoing for weeks the Internet drops out for a few hours around the neighbourhood you guys come temporarily fix it then it drops out again a few days latter. I dont go on you page or phone anymore because you can't actually get to speak to anyone.

  • Francesco_Hair Francesco Hair Salon (@Francesco_Hair) reported from Ipswich District, England

    @virginmedia still awaiting an update on our business lines being down at the moment and call diversion not working

  • ptrling Peter Ling (@ptrling) reported from Ipswich District, England

    @virginmedia Hey! Been having really unstable connection in recent weeks, with important Zoom calls dropping out mid call. I’ve run online diagnostics which always say ‘we know, check back in 24hrs’ No improvement and vital it’s fixed. Can you pls help? 🤞

  • helenlouisecoll Helen Collison (@helenlouisecoll) reported from Ipswich District, England

    @virginmedia My internet is down in Ipswich, Suffolk.

  • JonHartleyInBSE Jonathan Hartley 💙 (@JonHartleyInBSE) reported from Bury St. Edmunds, England

    @kev21261 @mrdanwalker The fact that many people Iive in poverty is not a reason to abolish the BBC licence fee. A commercial service, would be far more expensive and provide far less content (just look at Sky, Virgin Media and BT Sport). And funding through adverts would reduce the income for ITV & C4

  • matt40k Matt Smith (@matt40k) reported from Ipswich District, England

    Ok so, virgin media router kinda sucks, if I use the Bt SmartHub 2, it would basically just be a Wi-fi access point, so would need a like a rpi for dhcp Or I could just buy a google nest Wi-fi or something ubiquiti

  • RedWrenStudios Red Wren Studios (@RedWrenStudios) reported from Ipswich District, England

    @virginmedia @virginhelp We upgraded our package and were told a new sim would be with us in 3 days then we may lose service for 10 minutes. However we have been without phone service for 2 days now 😔

  • rachelfortnum Rachel Fortnum-Adams (@rachelfortnum) reported from Ipswich District, England

    @virginmedia Eventually but the issue had taken 4 days to resolve which is shocking. Your customer service is the worst I’ve ever come across #virginmedia

  • Ipswichpests Control Solutions (@Ipswichpests) reported from Ipswich District, England

    @virginmedia you really need to sort this problem out in ip1 area its been going on for weeks coming to the point where people will cancel there contacts due to poor service.

  • MattHolbrook86 Matt Holbrook Golf (@MattHolbrook86) reported from Ipswich District, England

    @virginmedia Come on.......I'm on this page about 3 times a week. Its ridiculous the amount you charge for such a shabby service

  • MattHolbrook86 Matt Holbrook Golf (@MattHolbrook86) reported from Ipswich District, England

    @virginmedia My Internet is down again. In fact I spend more time without it than I do with it these days. Thoughts?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DamienMorganSm3 Damien Morgan-Smith (@DamienMorganSm3) reported

    @dawnbensonart @virginmedia Me too. Exact same issues.

  • Will_Watson99 Will (@Will_Watson99) reported

    @virginmedia Internet came back at about 4am, work didn't upload till 7am because the connection was only 1mbps. Now we are back to the internet we usually have that goes down 5 times a day.

  • jacklb25 Jack (@jacklb25) reported

    @virginmedia is such a crock of ****. 4th day lost Internet for over 3 hours starting from 4 pm. Sorry excuse of a WiFi provider if you're looking to switch. Don't recommend.

  • DamienMorganSm3 Damien Morgan-Smith (@DamienMorganSm3) reported

    @shnoozlum @virginmedia Me too. Exactly the same service. @virginmedia

  • elmojay123 Jenni Jones (@elmojay123) reported

    @virginmedia wish I’d never phoned them and stayed with sky, appalling customer service, managers that ignore you then put the phone down

  • FrayHopeNoble Fray Hope (@FrayHopeNoble) reported

    @virginmedia Hi, my hub was delivered on the 8th April, I set up my contract over the phone maybe a week before that and I still haven’t had any confirmation of my account number or seen a copy of my contract - serious issue, please advise?

  • ariannemark Ariann V (@ariannemark) reported

    @virginmedia Charging my brother a £230 cancellation fee as he is having to move home due to job loss because of covid and you do not supply his new address! Classy move Virgin kicking someone while they are down. Absalolutley disgraceful.

  • allannarose Lana❤️ (@allannarose) reported

    @virginmedia never again! I've been trying to contact you for a month and I can't get through. My services haven't worked properly since january and I've been wanting to cancel my contract and now I'm being charged £114. Its so bad I've ended up changing provider

  • ddjanders Daniel Anderson (@ddjanders) reported

    @sky your broadband is shocking......your app says I have fast speed but an independent broadband speed test claims my internet speed is slow! Absolutely crap. @virginmedia please get us connected @ NN14 as sky are scammers.

  • arattai420 அரட்டை420 (@arattai420) reported

    @virginmedia tried to contact ur customer care . Unable to reach . Please provide your number for text service . Wish to end my contract with your worst broadband service. Do not wish to renew