Virgin Media Outage Report in Shotteswell, Warwickshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Shotteswell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Shotteswell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Shotteswell, England
Latest outage, problems and issue reports in Shotteswell and nearby locations:
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Fish
(@thefish73) reported
from
Middleton Cheney, England
@virginmedia Why is your customer service so bad!! 30 mins on the phone then you put me back in the same queue. Useless!!!
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Joan Keevill
(@Designs_JoanK) reported
from
Hinton-in-the-Hedges, England
@gigaclear When virgin media went down for a few hours, we got a rebate. What is your policy? It was down for a whole day.
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Chris Wiltshire
(@cbwiltshire72) reported
from
Brackley, England
@JordanNicholls @virginmedia Good job you don’t need the connection for working and keeping NHS patients safe isn’t it. ... Oh, hang on...!
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Ian Patch Partridge
(@patchpartridge) reported
from
Whitnash, England
@virginmedia Only a reference number so looks like Nicola has not processed it as a complaint ! After 5 months
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Mr_Howson
(@Mr_Howson) reported
from
Banbury, England
@TeachAllAboutIT @virginmedia @ThreeUK @virginmedia you’re an embarrassment. I’ve seen how little response @TeachAllAboutIT have had from you - letting down keyworkersnat this time is not ok.
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N!Mbo
(@Nimboslice97) reported
from
Whitnash, England
@virginmedia why is my wired Ethernet connection not working but WiFi is?
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gary baird
(@8a1rd) reported
from
Whitnash, England
@virginmedia poor signal will hopefully be cleared up as paid for box office boxing and keeps interrupted signal warning!
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CityGroundShelfSide
(@CityGroundShelf) reported
from
Wellesbourne Mountford, England
@virginmedia @CowburnMarc This is on YOU. Everybody else’s boxes and service is fine. Sort you’re shit out
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PDog
(@P1perdog) reported
from
Chipping Norton, England
@virginmedia After a 40min phone call and 3 advisors I have been told the only way to retrieve my new customer benefit was through the webchat on your website. This has not been working all day! Please can someone contact me to resolve
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Abbie fan account
(@Katya_Buswell) reported
I am sorry but why does my flat have the worlds worst internet I hate you virgin media xx
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TheAdventuresOf
(@RICHEYHELL) reported
@om_riff @metalbutty @virginmedia It is but it's much of a muchness. My Dad had Scottish Power, pretty much the same and awful customer service. Threatened to glass him, stole his Buckfast, called him a Proddie etc.
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Kim Boyle 🏆⭐️⭐️⭐️⭐️⭐️⭐️🏆
(@kimbosqpants) reported
@virginmedia How do I even raise it? There’s no complaint department on your number, WhatsApp and live chat are useless I’ve never known a company be so difficult to speak to a human being who wants to help!
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Mahad
(@_MoMars) reported
Virgin media secured to raised my internet bill and slowed my speed so apologies for my syncing issues at the beginning of this pod 🥲
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Lara Gilman
(@LaraGilman) reported
@virginmedia it is not fun having to explain how flats work. Tell us again why we pay for the neighbour’s account just because we share an address? Such terrible customer service again and again
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Nina Malyon
(@ninamally) reported
@virginmedia please help, we have upgraded to 200mb but the WiFi speed check still says 100mb. The contact email on your website shows an error.
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jill adelus
(@jillladelus1) reported
If you've found @virginmedia Complaints Procedure one long drawn out mess of confusion & frustration with misinformation slung at u at every turn & NEVER a resolution- be assured UR NOT alone. Waste NO more time with this company. Jump to @Sky- they're fantastic. DO THIS:.. ..
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David Duffy
(@davidxduffy) reported
@virginmedia I asked to be disconnected after 30 days notice as per normal, on 04 Feb, I was cut off that night, I've had my Internet reconnected and cut-off twice since then, Virgin has double billed me for Feb so just stellar customer service. I've been on hold for 2hrs20min I have no words
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Jed i Knight
(@rajgillwho) reported
@virginmedia I don’t doubt you! As you can see after 3 calls, the latest one lasted 2hrs 30 min. To resolve it she said I should live chat, and she’s your manager! No complaint ref, as apparently Virgin make a note on my a/c, and that’s sufficient! I’ve taken out a new contract with @O2!
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Brendan
(@skip101888) reported
@virginmedia Wasn't expecting end of the day but 2 days later I've still not heard anything. Shocking service, sky will be rang back tomorrow. Customer service at its best