Virgin Media Outage Report in Saxmundham, Suffolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Saxmundham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Saxmundham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Saxmundham, England
Latest outage, problems and issue reports in Saxmundham and nearby locations:
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Stay Aldeburgh
(@stayaldeburgh) reported
from
Aldeburgh, England
@PilatesPositive @virginmedia Not the only guilty party, shocking service all round!
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Chris Dale
(@chrisdaleoxford) reported
from
Orford, England
My timeline always has complaints about @virginmedia, usually of failed connections and lazy, useless support. This goes to another level
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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L0ND0N89
(@SamLndn) reported
@virginmedia And it's down again. You lot are pushing your luck
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Maša (aka Marsha)
(@masa_kepic) reported
. @virginmedia when ******** are you going to sort out your broadband service in Brighton? I f my phone can run my laptop then so TF can you — it’s what I pay you for! You’ve barely worked for weeks. Are you going to compensate me for lost earnings when I work from home?
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Lu 💫
(@RhodesyLu) reported
@virginmedia Hello. I have an old LG KG130 phone locked to Virgin. I've read that I can request a free network unlock code from Virgin. How would I go about this? I no longer have a Virgin sim. Thank you.
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bakilonder
(@solgarvitaminc) reported
@virginmedia Every time when internet is gone, I check if there is any local outage using your website. Today it evolved to a new level. There is a internet yes but 0,5Mb speed. It is like this for hours. Tried to reset, restart. nothing changed.
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sofia
(@sofia_uk) reported
@virginmedia Ok. But surely there should be some communication to say we have received your complaint but I have had no communication how am I suppose to know its been recieved? Communication is non existent
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alternate
(@hugeblackballs) reported
@virginmedia my wifis been slowing down very bad these past few days, need help please
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Angelo Edades
(@angeloedades) reported
@virginmedia Hi HS, what I am worried about is general degradation of customer service. It’s already impossible to reach @O2 prepandemic and Virgin Media customer service always treats customers with contempt. I guess we will see how helpful or easy it is to reach you guys when the time comes
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penny horner
(@PennyJst) reported
@virginmedia absolutely useless company, I come home to find a most concerning error in green across my tv screen. And no one around to answer the phone or help and your text message was no help either
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Aaron Must Shield
(@Logical1966) reported
@wheezylikesund1 @virginmedia Nearly 8 yrs on the phone because of 2 broken routers
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project forty two
(@projectfortytwo) reported
@virginmedia You're threatening to charge me for non return of your router when you sent me the wrong packaging to return it, and you have an appointment to collect it from me next week. After failing to cancel my contract when I first gave notice so I had to pay extra. Thanks.