Virgin Media Outage Report in Rollesby, Norfolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rollesby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rollesby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Rollesby, Norfolk, England
The most recent Virgin Media outage reports came from the following cities: Norwich and Great Yarmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
Total Blackout | |
| Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rollesby, England
Latest outage, problems and issue reports in Rollesby and nearby locations:
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Jacques
(@FutJacques) reported
from
Norwich, England
Virgin media are awful. Wi-Fi should’ve been installed on 19th of August, and the full installation has been pushed back to past November despite still paying for the Wi-Fi. Shocking.
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Juliette
(@juliettealicex) reported
from
Norwich, England
@virginmedia Yeah tried that, says it should be working but the router is still not working
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Jon P Watson Photography
(@thejpwphotos) reported
from
Norwich, England
@virginmedia Complaint - package price is wrong and everyone keeps promising to sort, but still haven't. Broadband - keeps dropping out. When issue occured last time router swap fixed it. I need an engineer to come out and fix today but nobody can help.
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Hannah O'Hanrahahanrahan
(@buntyhoven) reported
from
Norwich, England
@virginmedia It's no problem really - we have the TV remote for the volume so it's OK. Is there no way of programming the remote or is it just that it's faulty?
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Lady Laura
(@LawaLaura) reported
from
Norwich, England
@virginmedia Yup. We got an email saying you were switching us off and then switching it all back on again this evening. It’s a planned outage.
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Mark Standbrook
(@Tall2D) reported
from
Norwich, England
Three years with @virginmedia involved runaway price hikes, terrible customer service and promises of higher speeds that never materialised.
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George
(@georgeus1975) reported
from
Great Yarmouth, England
@virginmedia bullying disconnection fees, £240 for a customer who has been with you 12 years. Be ashamed of yourself
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Jon P Watson Photography
(@thejpwphotos) reported
from
Norwich, England
The service I've had from @virginmedia has been absolutely awful! If I treated my customers this way I would be out of business. Complaint has been dragging on for 2 months now, with loads of empty promises. Now I'm being messed about with my broadband service not working ->
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Tony Aloysius Amis esq. Not M.P.
(@mezzaninedoor) reported
from
Great Yarmouth, England
@_andrewslinn @virginmedia Having similar problems with automated 150 line during mtiple outages this week. WFH means 2330 fix is pretty useless
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Mike Reynolds
(@MikeReynolds8) reported
from
Norwich, England
@Denise09262928 @vallyrogNCFC @virginmedia Down to zero.
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Tony Aloysius Amis esq. Not M.P.
(@mezzaninedoor) reported
from
Great Yarmouth, England
@virginmedia Soooo many problems with Virginmedia at the moment. Broadband and VOIP Phone outage at moment and for third time this week!!!! Automated 150 call that just drops out when waiting for an Operator to speak to. NO EASY WAY TO RESOLVE ANYTHING!!!!!! Frustrated Much!
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Tim
(@sockformation) reported
from
Norwich, England
@virginmedia I’m trying to install my broadband, but don’t have the right socket at home. I was told I wouldn’t need an engineer which is why I booked it in now. Also, my password isn’t working so I can’t do anything. Please help because at the moment I’ll be paying for nothing
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Jon P Watson Photography
(@thejpwphotos) reported
from
Norwich, England
@virginmedia Your auto comp service is ridiculous. And besides, it's not just about the fact it's a paid service - it's the fact no service for several days. This doesn't need an engineer, I just need a box. You have a base just up the road from me, maybe I should go knock on their door.
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George
(@georgeus1975) reported
from
Great Yarmouth, England
@virginmedia why has my complaint been consistently ignored?
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Jon P Watson Photography
(@thejpwphotos) reported
from
Norwich, England
@virginmedia But no TV service for another 2 days. Not acceptable, and this is being paid for. No offer to even send a quick install box I can do myself.
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Wayne Dixon
(@WayneDi51533240) reported
from
Norwich, England
@virginmedia Most channels are back still having problems viewing a few of the HD channels.
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John K
(@JohnK83489203) reported
from
Norwich, England
@virginmedia @ravaldhiren My bbc1 hd still not working
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Hannah O'Hanrahahanrahan
(@buntyhoven) reported
from
Norwich, England
How easy is it to pair a new Virgin Media remote to a TIVo box? My current remote is not working very well anymore so I've ordered a new one and now I'm panicking. (YES I've changed the batteries/checked the sensors etc)
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Tony Aloysius Amis esq. Not M.P.
(@mezzaninedoor) reported
from
Great Yarmouth, England
@richie_rich77 @virginmedia Ive currently got Broadband, VOIP Phone and Mobile Internet down!!!! Having to piggyback Sons internet
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Juliette
(@juliettealicex) reported
from
Norwich, England
@virginmedia please DM for help as I am having continued problems with the wifi that are just unacceptable
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rafi
(@RafiCOOD) reported
@BsportJoshh @GGrad_ @virginmedia im down 700 quid doing kill bets with big g cus grads net is down
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guyhatton
(@guyhatton) reported
@virginmedia I’m out the country and my mobile is not working. 789 does not work. How can I get this fixed? (Your online chat support has also dropped me and is not responding.)
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Barry Henderson
(@B_W_Henderson) reported
@virginmedia 3 weeks ago I requested a new remote control, after 2 weeks, I enquired again was told would have to wait another week. I put in a complaint which was closed without reference to myself
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Jane Tattersall
(@Jane373) reported
@virginmedia everything has gone down, tv, phone, broadband! What's happening? #fedupofthisrubbish
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voidifbroken
(@24hrs12hrs) reported
@virginmedia I still do not see the problem highlighted in the app. I used to see the jobs raised in the past. Can you please advise?
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Kazzer Morningstar Turner 🏴🏴☠️
(@Angeldust1604) reported
@Consumer4You @FlowersEnglish They must have bloody good credit histories I got turned down a few month ago with virgin media and my credit isn't that bad above 590 xxx
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Tahir Farooq
(@tahirfarooq2010) reported
@virginmedia raised a conplaint via text on Sunday and was not resolved. Advised a 48 hour timescale for a manager call back. Has not happened, i am soo sick of your recent service
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Grad
(@GGrad_) reported
@BsportJoshh @virginmedia **** virgin media always have problems thankfully have Sky aswel but i cant play on my console cos i use different lines for PC/Console
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KJ
(@BhoysOnToure) reported
@virginmedia is the internet / wifi down in the “north of Ireland”? Please help! My router is just flashing red!!
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Kaneyy 🇬🇧
(@ShaunKaneyy) reported
Having really bad packet loss and constant dips in the discord server? Anyone else have that problem with @virginmedia in the northwest?