Virgin Media Outage Report in Rodley, City and Borough of Leeds, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rodley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rodley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Rodley, City and Borough of Leeds, England
The most recent Virgin Media outage reports came from the following cities: Halifax, Huddersfield, Batley, Bingley, Bradford, Leeds, Wakefield, Dewsbury, Cleckheaton, Liversedge, Keighley, Mirfield, Shipley, Brighouse and Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
 Halifax |
Wi-fi | |
| Huddersfield |
TV | |
| Batley |
Phone | |
| Huddersfield |
Internet | |
| Bingley |
TV | |
| Huddersfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rodley, England
Latest outage, problems and issue reports in Rodley and nearby locations:
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mathew duffy
(@duffy_mathew) reported
from
Rothwell, England
@virginmedia I run the test on the link and it’s showing no issues, but we don’t receive WiFi in half the rooms in our house including the rooms adjacent to where the WiFi box is! I was calling to request the free boosters but I am not willing to ring back up and be on hold again all night
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia The agent that I spoke to advised me that there is a SNR issue and it has been ongoing since 24th may. I think the 99.96% reliability you are quoting is a little bit of a lie!
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Chris Johnson
(@Chris_Johnson85) reported
from
Leeds, England
@virginmedia It’s seem to be ok at the moment but we seem to be having many problems over these last couple of months and trying to get though to speak to someone is impossible I was waiting 1 hour and 45 mins all in all and nothing. It just seems to be poor at the moment. #nogoodenough
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dave brown
(@davebrown1606) reported
from
Mirfield, England
@virginmobile @virginmedia Possibly the worst experience and customer service buying a new phone!! Thanks for nothing!
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@virginmedia @vmbusinesshelp Been there, done that....LOTS of times. They promised a manager would call. Guess what.... they never did.😕
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia watch yourself people just found out virgin have been charging me for kids tv for last 6 months ....not bad considering my kids are are 18 and 24 .so just check your bills because they re fraudulently adding things to my contract without authorisation #fraud
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia Which was lies on the onset I was on the phone at one point 5 hours of calls was made by me call virgin media customer service.... no one offered a call back once!
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia And this is how you can get away with blue murder because it not consecutive interruptions but in my case it was in September and you move the parameters to suite your statistics even when I complained that my entire weekend with out internet and limited tv service
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Flying Officer O’Connor🇬🇧
(@seanyseanysaeny) reported
from
Silsden, England
@virginmedia Yes, it’s rubbish. The service you provide is really poor. All you ever get told to do is switch of and reboot. Never works.
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Alistair
(@Alistair_____xd) reported
from
Gildersome, England
@virginmedia The issue is something non your side, I have been told it will be fixed by Friday since mid may... The internet connection drops and the router gets stuck in a reboot loop. Your tech support dosen't seem to care
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Flying Officer O’Connor🇬🇧
(@seanyseanysaeny) reported
from
Silsden, England
Just bought Rocketman from @virginmedia don’t waste your money. It won’t play or even open £13.99 wasted... #crap #rubbish #terrible
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Chris Johnson
(@Chris_Johnson85) reported
from
Leeds, England
@virginmedia extremely poor service again it seems like it’s ever other week we don’t have WiFi it’s just not good enough. #bringbacksky #ohno #notgoodenough
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia You expect me to pay £70+ per month on the dot or you’ll cut me off... if I complain about lack of internet and tv people at virgin media drag their backsides not to help or compensate us customers when it goes horribly wrong but you’ll demand to be paid in full every month !!
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia @virgin @richardbranson @BBCWatchdog Yet again virgin media has Reneged on a promise! I was assured that someone was going to call me back today at 11 o’clock and now at the time of typing this it’s 1:10 customer service is nil! All they want is my money.
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia I’m extremely disappointed by the lack of customer service and support and the constant contradictions staff give me every time I called I was promised a £20 compensation due to issues with internet and televisions service and was told yesterday I wasn’t getting it!
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia someone was supposed to have called me today at 11. What a surprise again no one has called me back! Disappointed and disgusted by the lack of customer service.
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Flying Officer O’Connor🇬🇧
(@seanyseanysaeny) reported
from
Silsden, England
@SkyHelpTeam @SkyUK @virginmedia are quick enough to take your money but not so quick to help out when things go wrong...
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia I have already spoke to a manager about the issue and refused the offer of half the over payments returned .on principle if the whole overpayments is returned then the matter will be closed
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Michelle Hardman B.A (Hons)
(@MichelleTownhil) reported
from
Leeds, England
@virginmedia It happened every day for a month or more! It would start during the day I couldn’t access tv nor internet and twice of entire weekend at one point Virgin media said there wasn’t any issues until I kicked up a fuss .. I was assured I would be compensated because of this
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mark gunn
(@markgun61134653) reported
from
Halifax, England
@virginmedia It gets better and better .now I’ve to waste more time going over the same issues
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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dawn marie
(@fulbut) reported
@virginmedia Hello #virginmedia again, I’m still waiting for someone to contact me about this ongoing issue. I had some kind of generated response which had no relevance to my complaint and when I replied it sent the same generated response. My contractors need paying for fault you caused.
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Tauqeer Ahmed
(@TawquirA) reported
@virginmedia @VirginMediaCorp Poor experience whilst contacting your customer support centre, first it took 4 attempts to speak with someone & then a poor handling by your rep. NOT HAPPY 😡
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Anton
(@antononon) reported
@mlambourne @virginmedia and in case you were going to call about this: CS say Netflix will defintely bill VM despite the emails saying otherwise even if your Netflix account has defaulted to a back up paymernt method. i.e. customer service have no idea what's happening and are ignoring this issue
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Colin Mathie
(@madnutter0102) reported
Has anyone on my timeline subbed to the Premier Player, i want to watch LaLiga tv, but for some reason Virgin Media shut the tv channel down a while ago?
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A.P
(@Amit91987) reported
@virginmedia I had a missed call from VM, I have called back but need the agent to call me back. Can you help please?
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Tedlewisdaly
(@tedlewisdaly) reported
@virginmedia So your text staff are as useless as the rest after waiting all this time having to do security 3 times and go through my issues again they have told me to call. Can no one help? I'd like someone who deals with complaints to get in touch. I will likely be cancelling my contract.
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Tris Kennedy
(@Tristran3) reported
@virginmedia So I imagine my bill will reflect that this month? A week in the school holidays with 4 kids and no Internet access without even attempting to fix it is not good service at all.
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A l e x
(@alexalderthay) reported
Hey @O2 I'm currently a @giffgaff customer but there EU roaming policy is terrible. Is it true if I'm a @virginmedia customer, I'll get double data and 25gb roaming when on holiday in the EU?
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Sharon
(@Sharon79533318) reported
@virginmedia @VirginMediaIE Checker is inaccurate and your SLA on engineer responses the same. 3 hours onto virgin and they want to check if there is an outage? My neighbour called Virgin they have no alarm due your your lack of service. What is the biggest challenge here CASE 10787757 to send an engineer
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Bomernee TV
(@Bomernee) reported
@virginmedia funny how the email i have dated the 27th June and the mistake happened just outside that time frame. No problem with the box. As I explained and told your relentless sales staff I don't watch television. I have no use for it.