Virgin Media Outage Report in Rayne, Essex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rayne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rayne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Rayne, Essex, England
The most recent Virgin Media outage reports came from the following cities: Halstead, Chelmsford and Essex.
| City | Problem Type | Report Time |
|---|---|---|
 Halstead |
Wi-fi | |
| Halstead |
Internet | |
| Chelmsford |
Internet | |
| Chelmsford |
Wi-fi | |
| Chelmsford |
Internet | |
| Chelmsford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rayne, England
Latest outage, problems and issue reports in Rayne and nearby locations:
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Mark Harrison
(@maharrison) reported
from
Chelmsford, England
@virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?
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🏳️🌈🌟Simon🌟🏳️🌈, Esq.
(@TheSimonC90) reported
from
Chelmsford, England
@richstrickland @LDNPeter I usually connect to virgin media, but always have to sign in, and for some reason every time at Wanstead it says I'm not registered
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Jake
(@Jakec1505) reported
from
Chelmsford, England
Virgin media are actually ***************. Worst WiFi I’ve ever had
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Philip Andrew Cook
(@philipcook1974) reported
from
Layer-de-la-Haye, England
@virginmedia I have had enough of your poor service 😡 talking to people who lie, can’t answer my questions so then hang up!! I have 3 mobile contacts with you my 2 daughters & my own, it’s a shocking service. All I want is the deal I signed up to 😤
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liz de oliveira
(@lizdeoli) reported
from
Sudbury, England
@virginmedia Amazing how you won’t sort out the problem with the account holder but you’ll speak to someone else about the account without the account holder’s permission!
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Right Here Right Now....
(@jta1497) reported
from
Chelmsford, England
@virginmedia @richardbranson @bt_uk virgin your broadband service in waltham Abbey is disgraceful, even though we have complained you fail to resolve my problems, and are no delivering on your own contract terms. I want this resolved or released frommy contract @poppy_tompkinsx
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David Woodhouse #FBPE
(@dwmw2) reported
from
Great Bardfield, England
@treysis @noIPv6 @omnomis @virginmedia @tschaeferm @adam_as61 Nah, @AskCiti always used to be the only way to get competent customer service. At one point I almost took to using them first without even bothering to go through the proper channels first.
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CK|Fitness
(@DjOoooosch) reported
from
Braintree, England
@virginmedia Please don’t conveniently close the live chat because you cut my phone and you’re having massive issues. The phone is my business phone and you are now liable for any missed work. Sort it out, shocking service.
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Mark Harrison
(@maharrison) reported
from
Chelmsford, England
@virginmedia Ok so I need to arrange another visit I won’t be contacted? Can you see how bad this looks? Now I’ll be in London I need to arrange someone to be there to let an engineer in unless there is a smaller window
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CK|Fitness
(@DjOoooosch) reported
from
Braintree, England
@virginmedia How is it I can buy a new mobile phone from you yet I can’t speak to anyone about my current phone? Shocking and **** Customer care.
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Mark Harrison
(@maharrison) reported
from
Chelmsford, England
@virginmedia I have continually tried to call, your wait times are really unacceptable, anyway I have also opted for the text service, however no text received. I am losing faith I’ve been waiting since August for some kind of contact from you. Any other options?
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liz de oliveira
(@lizdeoli) reported
from
Sudbury, England
@virginmedia I have rung twice waited over 2 hours and still can’t sort out a request to cancel an account for someone who has learning difficulties and is escaping domestic violence. Disgraceful
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Mark Harrison
(@maharrison) reported
from
Chelmsford, England
@virginmedia Thank you I am going to try again via sales as managed to get through last night but was informed I need to speak to construction and they were closed. Complaint ref was/is C-030920566 Thanks for helping Mark
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Katie Blackmore
(@katebewitcheduk) reported
from
Witham, England
@virginmedia been without data for 2 days after putting new SIM in. Help please!
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Right Here Right Now....
(@jta1497) reported
from
Chelmsford, England
@virginmedia the worst company for broadband @richardbranson and your name is attached to it. @Offcom please investigate the shambles off an outfit
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Philip Andrew Cook
(@philipcook1974) reported
from
Layer-de-la-Haye, England
@virginmedia Had enough - paying for a service - not getting what I pay for & just getting know where fast!!!!
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Philip Andrew Cook
(@philipcook1974) reported
from
Layer-de-la-Haye, England
@virginmedia Please can you assist before I take this further @richardbranson as your customer care is certainly way off the mark. Kind regards Phil Cook
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ed booker
(@ed_sugarbones) reported
from
Great Baddow, England
@virginmedia my father in law has late stage dementia and doesn't recognise family, nor speak most of the time, his house is being sold to pay for care, how can we cancel his Virgin package he no longer lives in the house..... password unknown!
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Philip Andrew Cook
(@philipcook1974) reported
from
Layer-de-la-Haye, England
@virginmedia The worst bit you get one letter on 6th Nov saying your case is being investigated & apologising for taking 8 weeks to sort, two days later the case is closed as I didn’t reply to a letter 4 weeks earlier I never received!!!!
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Darral.s
(@Big_D_2012) reported
from
Chelmsford, England
@virginmedia you really have to sort your internet service out shocking!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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👉Alan Tinkler👈
(@AlanTinkler) reported
@virginmedia The wi-fi has been poor recently with it regularly going down. Following self help I did reset the Hub
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Roth’s Child
(@TSheri14) reported
@virginmedia @wasaginga Because your staff hang up deliberately 100% of the time?
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Andrea Louise
(@angie_norris) reported
@virginmedia 2 days in a row it's happened so it'll probably happen again today. I pay a huge amount for a service that doesn't work.
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Originalblez
(@originalblez) reported
@virginmedia I wish you were on the 2 day WhatsApp support call I’ve been on. Two separate teams and no one has answered my question, “How much for just broadband”.
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Andrea Louise
(@angie_norris) reported
@virginmedia I understand you can't guarantee a fault free service but three times a week when I'm paying nearly £60 a month is awful. What is your customer service number or contact email?
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aimee hope
(@Flawlessonline1) reported
@virginmedia the worst customer service award should be on your shelves as I got a right good complaint not dealt with missold contracts and all through what’s app chat so have the screen shots no one will sort
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Nutkin 💙
(@JKO1968) reported
@virginmedia why is WiFi down in WD3 area?
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Bernard Costello
(@BernardCostell6) reported
@VirginMediaIE To be dealt with or cancel Virgin Media
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Dave McMahon
(@djmcmahon72) reported
@virginmedia Yes. Multiple. All logged. Spent 30 minutes on helpline. The box is glitchy and wifi is intermittent. Told to wait 3-5 days for help.
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Josh
(@joshlwilliams93) reported
@virginmedia hi, how would I go about getting the wifi pods to improve signal in my flat?