Virgin Media Outage Report in Pulham St Mary, Norfolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Pulham St Mary, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Pulham St Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Pulham St Mary, England
Latest outage, problems and issue reports in Pulham St Mary and nearby locations:
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Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@TeaKayB @virginmedia They were quick enough to chase the cancelled payments, but given their shoddy customer service, we were not worried. Sent a letter to their registered address, saying politely ‘go forth’ with the screen shots etc. Would never, ever use @Virginmedia after that experience.
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Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@TeaKayB @virginmedia My son endured similar circle of hell cancelling his account with them when the Uni’s shut down in person teaching and he returned home. Have numerous screenshots of hr long waiting. In the end, he cancelled his direct debit and complained to Trading Standards.
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Clare
(@Dissquiet) reported
from
Diss, England
@NikyEllison @msmalonedies @virginmedia Sorry you cannot change providers, Virgin 13th worst provider out of 14 according to Which? Poor customer service. Gutted for you.
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Matt Carver
(@mattyc96) reported
from
Long Stratton, England
@virginmedia Any help on changing sky sports devices with virgin media the website the tv to site sends me to doesn’t work!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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carly
(@HEARTWOODZ) reported
WHY IS VIRGIN MEDIA SO BAD
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lorraine
(@lorrain89407437) reported
@virginmedia. Disgraceful service. Been having service issues for months 😡😡😡. They have sent several engineers and technicians and we still have a problem. Last night we had a little service. They sent an engineer today and now we have NOTHING, no internet, WiFi or TV😡😡😡.
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Wayne 😷🇹🇹🏴
(@WaynesWorld_20) reported
@virginmedia Not really, no. It’s been incredibly intermittent for the past week at the very least, but it’s been a consistent issue for the duration of my contract. Yesterday it completely cut out for around 20 minutes mid Hangout call which was really poor.
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Marc Vlessing
(@marcvlessing) reported
@virginmedia Oh yes - it was clocked months ago with your tech team. They came 3x (never the days they said they would!). Seems they need to replace a line to our house. They drilled through our garden wall in the wrong place. Put a shabby piece of plastic over it. But we still have no line!
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Jayne Karimanzira
(@MissJayCeeKay) reported
@virginmedia do you have issues in RG12 area? Have had no Internet since last night?!
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Jess Robbins
(@jfroberts4) reported
@virginmedia We need a new router sent out it’s broken. Please send one so we can resolve the situation. I’m fed up of going round in circles
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John Jeffrey
(@JohnJef51763960) reported
@virginmedia And of course no service again today
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jules
(@jules_teacher) reported
@virginmedia Ridiculous reply it’s nothing to do with the checking the service status! The service is working but intermittent which means I am struggling to teach my live lessons! I’m paying for a service you should be providing that service AND a service to report issues
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andrew ralph
(@andrewralph44) reported
@virginmedia how can I get in contact with your customer services it’s just impossible (mobile) can u help
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James Weldrake
(@weldrake13) reported
@virginmedia But full diagnosis requires me to reset my hub, which I have done multiple times and takes me a long time to set back up since I'm not strong default settings. A reset won't fix the issue. Also when I book an appointment it gets auto cancelled the next day due to other issues!