Virgin Media Outage Report in Polmont, Falkirk, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Polmont, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Polmont and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Polmont, Falkirk, Scotland
The most recent Virgin Media outage reports came from the following cities: Larbert, Dunfermline, Cumbernauld, Bellshill, Bonnybridge, Kirknewton, Airdrie, Falkirk, Livingston, Denny and Grangemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Larbert |
Internet | |
| Dunfermline |
Internet | |
| Dunfermline |
Internet | |
| Dunfermline |
Wi-fi | |
| Cumbernauld |
Wi-fi | |
| Bellshill |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Polmont, Scotland
Latest outage, problems and issue reports in Polmont and nearby locations:
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Iain Rockliffe
(@Rockyi1980) reported
from
Dunfermline, Scotland
@ReplayRetro @virginmedia The problem is when it works no one comes even close in terms of speed
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Steve
(@steve2theizzO) reported
from
Falkirk, Scotland
What is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm
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Jillian Thomson
(@JillBile) reported
from
Haggs, Scotland
@virginmedia Hi I can't access @NetflixUK from my virgin box. Is there a problem with the app?
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Duncan MacColl
(@hungryduncs) reported
from
Grangemouth, Scotland
@virginmedia catch up not working ?
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Donna Hughes
(@weedonski) reported
from
Airdrie, Scotland
@gerriohear @virginmedia @scotgov Is this from home G? Ours has been running so slow the last couple weeks x
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Audrey Clark
(@Auds_Clark) reported
from
Bo’ness, Scotland
@virginmedia I have no internet. And your ‘help’ line says you’re closed due to Covid. So how do I resolve my issues??
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Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia any chance of some decent support for the fact I’m having issues with my Hub 4 based broadband your phone service has hung up and directed me to hub 3 based trouble shooting... not the service I expect for my money
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Haggisking
(@Haggiskings) reported
from
Brightons, Scotland
@virginmedia you sent someone out to fix our leaky phone line. He used silicone and gunged up the wires - now we can’t call you to tell you he properly broke it with the repair... help....
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Alex Clowes
(@Yossarian_sco) reported
from
Cumbernauld, Scotland
@virginmedia wi-fi seems to be down in Cumbernauld G67 , and the footballs on soon , wont be happy 👀.
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Jillian Thomson
(@JillBile) reported
from
Haggs, Scotland
@virginmedia hi is there a problem with Netflix? I can't access it.
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JeepSco - MM7SCO
(@ScoJeep) reported
from
Cumbernauld, Scotland
@virginmedia I sent a complaint in to your company 10 days ago regarding my shocking ping rates and slow speeds on my broadband. Still no response, not even to confirm you received my complaint. After 1 hour on hold without even speaking to an agent, I get disconnected.
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Janey
(@jaagdoll) reported
from
Bathgate, Scotland
@virginmedia the wifi service in West Lothian has been really poor for the last 2 days. Can you please let customers know why the service is so bad and when you plan to fix it?
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Stuart P
(@StuP44) reported
from
Cumbernauld, Scotland
@virginmedia What's happened is she changed some account details, bank account and name....and since then her connection has been cut....seems more an administrative issue than technical.
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Paul 🏴🇪🇺🏴☠️🏳️🌈
(@Keenan38Keenan) reported
from
North Lanarkshire, Scotland
@virginmedia all my services are down. Can anyone shed some light as to whats going on
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Alan Currie
(@alancurrie1991) reported
from
Livingston, Scotland
@virginmedia spent over an hour trying to speak to someone about a damaged line to get an engineer out and then got hung up on can you help?
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James
(@jamesblack1986) reported
from
Denny, Scotland
Delighted to see @virginmedia's internet is back to being a back of ****.
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Fiona Collie
(@tartan1314) reported
from
Bonnybridge, Scotland
@virginmedia On nearly 20 minutes of being on hold. I can upgrade online but not remove channels, yet other providers are letting customers switch off and on channels each month. Virgin media completely lagging behind the curve. Not to mention a loss of service last week for whole area. Poor
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Shawsy67
(@shawsy67) reported
from
Airdrie, Scotland
@virginmedia got problems with my tv, can’t get through on phone
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Shez
(@shehzadinho) reported
from
Brightons, Scotland
I've been put on hold by virgin media for FORTY FIVE minutes now bro wtf
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Dave Stone
(@Appolotech) reported
from
Stirling, Scotland
@virginmedia Stoping them should be automated. It’s more than just a casual annoyance. You caused additional stress in a very bad time, and all your staff denied the issue and made it worse. Automation isn’t an excuse for bad customer experience.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave ♿️ Esq
(@DaveyBoi73) reported
@StuartYoung001 @RealPaulMartin I found that on my #virginmedia #Tivo box. I had to do 👎👎👎 triple thumbs down on all the programs it had recording thinking that I wanted to watch it.
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Adam Rowney-Pratt
(@adzzRP7) reported
@virginmedia The router is less than 1m away and was never hard wired with sky's broadband. As I keep saying we had no issues in 3 years with sky, so I'm very disappointed with virgin. I reboot the system nearly every day but still rubbish. Tried ordering booster pods, but you don't have any
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NSL_CRKKD
(@NCrkkd) reported
@virginmedia what ******** is your retarted internet ************* reliable my *** i have it on ethernet and get 700 ping with 0.5 mbps
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Kerry Sharpe
(@Kerrysharpie) reported
@CamdenJonathan @virginmedia Down regularly for us in NW5. 3 engineers out in a week. Nothing changes. Rubbish service.
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Mr SkankSinatra
(@MrSkankSinatra) reported
@virginmedia hey my internet is down and has been since last night, the light on the hub is solid white only. Done resets and off / on’s. Strangely the hub isn’t discoverable when searching through settings on various devices. Any ideas?
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John Fowler
(@JohnFowler007) reported
Is anyone else enduring crap connection & customer service with @virginmedia ? #virginmediadown #virgin #badservice
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Alan Burley
(@mavishir15) reported
Anybody been having problems with their virgin media signal this weekend
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Peter
(@Peter42934587) reported
@egradus @AskPS_UK @virginmedia I have the same issue, its caused by global protect. Contact your work IT , Sony has no idea what they are doing
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R Ballentine
(@raballentine) reported
@virginmedia stop using COVID as an excuse for poor service.. the rest of the world has caught up.. your service is poor because it’s poor.. that’s it.. overpriced monopoly.. if you disagree let’s #deadlock and let #OFCOM decide?
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Adam Rowney-Pratt
(@adzzRP7) reported
@virginmedia The system which doesn't work. Funny that the sales team couldn't do enough for me when they wanted me to join, but now I'm in I can't speak to anyone. I would appreciate a personal phone call or for you to tell me what you will actually do about it