Virgin Media Outage Report in Old Warden, Central Bedfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Old Warden, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Old Warden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Old Warden, Central Bedfordshire, England
The most recent Virgin Media outage reports came from the following cities: Hitchin, Stevenage, Letchworth Garden City, Bedford, Biggleswade and Saint Neots.
| City | Problem Type | Report Time |
|---|---|---|
 Hitchin |
||
| Hitchin |
Internet | |
| Stevenage |
Internet | |
| Letchworth Garden City |
TV | |
| Letchworth Garden City |
Wi-fi | |
| Bedford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Old Warden, England
Latest outage, problems and issue reports in Old Warden and nearby locations:
-
Alan Wildman
(@alanwildthing99) reported
from
Bedford, England
@virginmedia hi just making sure your tech department would never phone up and not ask for the Bill payer first?? Or you don’t have a 01253 code call place?? Mother in law had 5 calls Saturday!!
-
Kevin Fuller
(@Kevkenny73) reported
from
Hitchin, England
@virginmedia no one answers your phones, online web chat cut me off after 4 hrs waiting and you don’t reply to my messages on here! What do I need to do to get help from you guys, it’s a joke!!
-
jamesdgreen
(@jamesdgreen02) reported
from
Bedford, England
@virginmedia great service from your sales team over the phone as your website crashed when ordering. But needed to talk to CS to get them to cancel the order that was partially done before website crashed. But accordingly CS they can’t see it. Ant it would take them 7 days 1/2
-
Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia once again (5th time in a month) you have screwed our account up. Now it’s another 30 minute wait to talk to someone to correct an error you have claimed to have fixed (on 3 occasions) The worst ever customer service
-
tim
(@Claydon8Tim) reported
from
Hitchin, England
@virginmedia can you tell me if there is an Internet connection problem in the Hitchin area please SG52SD. Haven’t had WiFi for 3 hrs now
-
GTT*
(@Gturv) reported
from
Bedford, England
@virginmedia No fault that describes my issue. Tried fault page but led to a dead link.
-
Carl Harris
(@Carlgooutdoors) reported
from
Bedford, England
@virginmedia Hi, I am trying to reduce the services on my contract but your contact service is very poor. Upgrade? No problem we answer straight away. Reduce?? Wait for ages with no reply. 11 years a customer and yet this is how you treat me!
-
GTT*
(@Gturv) reported
from
Bedford, England
@virginmedia Do you have issues in MK42 area? My internet down, 2nd time in 3 days. Your service status says everything is good, I don't believe that for a minute.
-
Keith Garrell
(@keithg63) reported
from
Hitchin, England
@virginmedia No and I actually had to turn WiFi off and use my phone service to use Twitter!! Oh and I’m 2m from my modem!!!!
-
Alan Wildman
(@alanwildthing99) reported
from
Bedford, England
@virginmedia @btsport why can’t I see the red button sports on the Virgin App?? Why can’t I login to the BT sport?? Missing the rugby!!
-
Grumpy garage man !
(@RustyOldBanger) reported
from
Sandy, England
@kosind Virgin media area a shower of shite. Customer service means nothing to them unless you are new 😞
-
Kevin Fuller
(@Kevkenny73) reported
from
Hitchin, England
@virginmedia why cannot I speak to anyone ! 5 days ... 4 hours on a chat and a promise of a txt link ! Terrible customer service @sky coming to you !
-
Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia yet more appealing service from @virginmedia firstly you fail to transfer names@of an account holder and then, when you do, you get it wrong and cut me off. 30 minutes to get a call answered, absolutely disgraceful.
-
Kevin Spicer
(@kevinspicer72) reported
from
Bedford, England
Just been DM'd by @OpenreachHelp to ask if there is anything ELSE they can help me with TODAY. After NOT being any help at all on FRIDAY. I think it's a parody account. Also @SkyUK didn't call as promised. God I wish we had @virginmedia round here.
-
PrettyInPinkNailbar
(@SsiiicckkkNails) reported
from
Bedford, England
@virginmedia WiFi has been down since last night, no faults in my area, green lights just flash on my hub. #help
-
Paul Watts
(@paulwatts003) reported
from
Biggleswade, England
For the 4th time this weekend, @virginmedia is down. 4th time in actually less than 2days! I’m back to work tomorrow - from home. Am I’m going to end up losing money due to this incompetence?? No confidence in this company.
-
Keith Garrell
(@keithg63) reported
from
Hitchin, England
Come on @virginmedia sort it out. WiFi has been terrible all day had to hotspot for several work Teams calls and now can’t get films in Netflix or Amazon Prime. SG4 area!! Kids not happy now either
-
Nate-su Dragneel 🔥
(@iNathanM) reported
from
Letchworth Garden City, England
@MrLeeNingLive @virginmedia Virgin have been awful at my current flat! Moving to Sky in my new flat - my mate that has it gets MUCH better connection 😩 When Virgin came to check my speeds they also suddenly went to the right numbers when they visited 👀
-
Jake Kirby
(@848Jake) reported
from
Toddington, England
@virginmedia for 3 days now I have had no television due to you admin error. Yesterday you managed to connect the broadband but still no TV - worst customer service I have ever experienced and for so much money. Cannot see why I should continue with you
-
Holly O
(@ohhollygosh) reported
from
Biggleswade, England
@virginmedia Hi, are there any known issues in SG18? Our wifi has been dropping out a lot over the last 3 days or so
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jamie Mufc
(@jamiemufc187) reported
@virginmedia 1 Feb. And cant come any sooner. Shout out to Carl, your rep, who knocked on my door now the roads been set up to help. Without him I'd be stuck with the aimless @SkyHelpTeam
-
peter hornsby
(@argylepete) reported
@virginmedia issues with tv in PL2 area ?
-
Tony T
(@tonytouch09) reported
imagine @virginmedia asking me to take another whole day off work to sit indoors to fix a problem that I sat indoors and waited for them to fix last month and they never fixed ... sort it out ...
-
sherlock bones
(@KevinBu21298301) reported
@virginmedia I tried to cancel my two TV boxes but keep the Internet and landline. After 1 hour and 30 minutes of miscommunication and several long periods of holding, I had to hang up because I had other things to do. Infuriating!!
-
☮ Sarah Green ☮
(@SarahDMGreen) reported
@virginmedia I had problems a couple of years ago and was given this new phone and a new sim by your company but now I’m getting similar problems again
-
Nick Thirkell
(@ThirkellNick) reported
@virginmedia a missed payment was lodged on my credit file for the month of December 2022! I haven't been a customer for years and suddenly received a missed payment log. I've tried calling and chatting online to resolve this issue to no avail! Please assist.
-
aaron yates
(@acefaceaaron) reported
@virginmedia Nov 22, engineer came with new router, checked everything in the house and said its a fault outside from the box on house to pavement, new cable fitted today, same problem
-
Susan Ateh
(@SusanAteh) reported
@virginmedia Internet not working for the last 20 mins. Management not calling back when they said they would.
-
Clair Mooney
(@CMoons22) reported
@virginmedia Yes. They booked an engineer for next Tuesday, but now it’s been cancelled as said it’s a wider issue. But when I followed the steps online it said I needed an engineer and now the earliest appt I can get is Wednesday. So I’m really confused. Do you know if there’s an issue B91?
-
Harry Parle
(@HarryParle) reported
@virginmedia In the current issue of the Irish Independent Weekender the listing for Virgin Media 3 is not included on the TV pages which cover the whole week. VM 1 and VM2 are included but VM3 is not. This is a great inconvenience to viewers, I hope they are not going to continue like this.