Virgin Media Outage Report in North Woolwich, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in North Woolwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in North Woolwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near North Woolwich, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hampstead, Wood Green, Croydon, Mitcham, Paddington, Hackney, Southwark, Finchley, Cricklewood, Newham, Islington, Upminster, Belsize Park and Barking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| London |
Internet | |
| Hampstead |
||
| Wood Green |
Internet | |
| Croydon |
Total Blackout | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near North Woolwich, England
Latest outage, problems and issue reports in North Woolwich and nearby locations:
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Morgz
(@Morgannaredhead) reported
from
Islington, England
@virginmedia Never mind Service is appalling lately.
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Matt Ray
(@mattsray) reported
from
Tottenham, England
@virginmedia after 5 years of poor service finally call up to leave and I am kept on hold for 33mins and counting. It’s akin to hiding behind the curtains pretending not to be home!
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Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@virginmedia Di I get refunded for the days I have no WiFi internet or tv service ... Sky is offering me a better deal and I’ve accepted contract with virgin media has run its course
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eternal optimist
(@dettybo) reported
from
Dartford, England
@Louisemtg @dartfordliving @virginmedia Thanks, the trust pilot reviews are awful. I've told them I don't want it but they're not happy with the speeds of BT
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Tom
(@Murvalous1) reported
from
Hackney, England
@virginmedia At least twice a month it has issues, now waiting 2 days for a network engineer, it's just overall down too often to rely on.
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PauleneCarr
(@PauleneCarr) reported
from
Croydon, England
@virginmedia @MoneyTelegraph For last 2 months in the SW16 area VIRGIN TV & BROADBAND services has an ‘outage problem.’ Despite several engineer call outs the issue has not been resolved so no access to internet. Virgin please sort out and provide compensation for lack of service
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Lee Winter
(@tulsehillboy) reported
from
Lambeth, England
@virginmedia Truly dreadful customer service today. Spent three hours in “chat” and no further forward. 100mbps is only 3!!!
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@DuncanWeldon Oooh I'd better get virgin media to fix my bbc4 signal quality
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Steven Cooke
(@StevenCooke94) reported
from
Poplar, England
@virginmedia after months of phone calls with virgin they have finally resolved my problem thanks for the people that finally helped but some of your team need some proper training awful customer service!
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Andrew Fleming
(@Andrew007Uk) reported
from
Sutton at Hone, England
Think I am cursed with home internet. All the trouble in India and now a culmative 2 hours trying to contact @virginmedia with no success of speaking to a human back home. All data expired and phone line/TV also not working so we must refresh and start again tomorrow 😳
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Jason Hartley
(@northern_puddin) reported
from
Kensington, England
@virginmedia Thanks I checked earlier but it says no known issues. I also checked the guide for the lights on the front and it’s a connection problem / constant software download as it’s flashing green. Works for 5 mins then reboots and spends ages all flashing green again. 3 hours now.
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Lazy Valentina
(@LazyValentina) reported
from
Croydon, England
@virginmedia help! Something wrong with my router or Internet service. Authentication error, no Internet 😢
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Woodsy
(@chriswoods84) reported
from
Enfield Lock, England
@virginmedia @ChalfontStRob Not sure about Robert but I have uninstalled and reinstalled the app. It still isn't working. There's no response at all when you press sign in after entering username and password
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Zam ザム
(@SuperZAMtendo) reported
from
Wandsworth, England
@digitalronin @virginmedia And I’m getting 28 on a 100MB line... 🙄 Don’t use virgin media guys if you can help it #yearsofbadconnection #virginmedialife
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Alan Macintosh
(@macintosh74) reported
from
Romford, England
@virginmedia disgusting customer service trying to help elderly parents spent 50 mins on phone to be transferred and cut off, ring back same again then oh sorry closed now terrible all we needed was a replacement sim.
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sharron killick
(@shazthechef) reported
from
Dartford, England
@virginmedia Hi I’ve run the necessary tests that are on ur service page and there’s no problems but some of my recordings are still not very good quality and I am unable to watch them
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Tom
(@Murvalous1) reported
from
Hackney, England
@virginmedia #virginmedia worst Internet sevice ever, several times a month it stops working for days!
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Mercedes BB
(@Messy_BB) reported
from
Sutton at Hone, England
@virginmedia I don’t have an Ethernet cable. Network status said its fine. Currently being tortured on hold listening to james Arthur. Catch up not working either (error c130). Trying to work from home having to tether my personal data. On my last legs with Virgin
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Anthony Cohen
(@ukwip) reported
from
London, England
@virginmedia Area issue. Fix by 12 July 4:50pm
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Jon Mark Deane
(@JonMarkDeane) reported
from
Lambeth, England
@virginmedia Broadband is down. Box is showing solid green base light, solid green WiFi light and a flashing green internet light. Reboot, lower cycling, full disconnection and reconnection achieves nothing. TV service fine (sans network features).
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Elle ✨
(@EllieMcHugh_) reported
@virginmedia can someone help. I’ve tried to setup a phone contract with yourselves and after 48hrs my issue hasn’t been resolved & I’m not sure what the status of my order is?
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Colly
(@CollyPaul) reported
@virginmedia has failed to provide a consistent internet service in our area since Saturday. And now the internet has been down all day. This is costing me and probably many other customers time and money! It's about time this was sorted.
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Kevin Hutchinson
(@KevHutch) reported
@virginmedia is there a way to speak to someone about our awful unreliable broadband service without a) being on hold for 47 minutes or b) having to explain myself to 3 different people?
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Pedro
(@Pedro_JD_Pinto) reported
@virginmedia Virgin service has repeatedly been down on and off during the week and week before that, yet I don’t see any discount .
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Kevin Hutchinson
(@KevHutch) reported
@virginmedia Connection is hugely unreliable and causes intermittent issues with sky boxes, constantly losing connection. Signal is inconsistent from one room to the next and regularly drops out altogether.
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Chris McKenna
(@krissmckenna) reported
@virginmedia Still no service.. still no update 🙄 x2 work days lost. Costing wages or annual leave.
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Clyan Andrews
(@clyanandrews) reported
@virginmedia I would love to speak to some one, however the "Team are all busy you may like to call later", and then being cut off doesn't really sell the customer service to me.
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Robert Hallam
(@Robertfhallam) reported
from
Spelthorne District, England
@virginmedia awful awful service. 1hr 8 minutes to be put through to retentions to be offered a more expensive deal!! Appalling
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Darek.
(@darekn) reported
@virginmedia Almost 2 years after start of COVID, your call centres and support infrastructure are a joke. Spent 40 mins on the phone... and then the line goes dead. Twice. How do I get through to someone to cancel this awful service? #customerservicefail #omnishambles
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ilostintheuk
(@ilostintheuk) reported
@virginmedia Yeah multiple times over the past months and never shows as an issue already had an engineer down once to confirm we had a bad outside cable replaced and now the huge jitter on ethernet not wireless of course