Virgin Media Outage Report in North Marston, Buckinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in North Marston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in North Marston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 04:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near North Marston, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Milton Keynes, Aylesbury and Leighton Buzzard.
| City | Problem Type | Report Time |
|---|---|---|
 Milton Keynes |
Internet | |
| Aylesbury |
Total Blackout | |
| Aylesbury |
Wi-fi | |
| Milton Keynes |
Internet | |
| Aylesbury |
Internet | |
| Aylesbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near North Marston, England
Latest outage, problems and issue reports in North Marston and nearby locations:
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Derek Welton
(@ampthillweltond) reported
from
Milton Keynes, England
@virginmedia can I be advised how to get on web chat please to sort my bills out help@needed asap please
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Mark Crossley
(@Hoopsjackal) reported
from
Wheatley, England
@virginmedia I was promised a call back within 24 hrs on Saturday, still nothing. Problems with TV and Broadband, can u please arrange an engineer urgently
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RVNS Artik - Marcos
(@xArtik) reported
from
Milton Keynes, England
@DarkDroid__ @Jukeyz @virginmedia I have Hyperoptic and really is the way. Takes literally minutes to get all activated & never had any issues in 8 months with it.
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@SkyHelpTeam My broadband was due to be activated by @OpenreachHelp yesterday. The engineer has marked it as a completed job yet I have no active line and have been told to wait up to 5 days for it to be checked. You have 48hrs to fix it or il cancel and go with @virginmedia
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Baz Twyman
(@bazra1987) reported
from
Aylesbury Vale, England
@virginmedia it says on your app the servers are down? Is this likely to last long
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john lamb
(@thelamb72) reported
from
Whitchurch, England
@virginmedia hi. I really need to speak to somebody urgently. I need an engineer to re instate a phone line. Its for a care link life line to emergency services at my mother's house who has recently had a stroke and depends on this lifeline box. TIA
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Simon Lailey
(@simon_lailey) reported
from
Aylesbury Vale, England
I forgot how crap @virginmedia are when you have a fault at home. Customer experience is shocking #CX , get treated like dirt. Must move to another provider this time around I think 😡
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I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
Dear @virginmedia Congratulations for the worst possible Customer Service going. Been hung up on twice. You don't deserve to be in business
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Auntie Bex ✨
(@Bexxy1976) reported
from
Milton Keynes, England
@KathrinaPerry @virginmedia Think they’re all down, BT and Sky not working here in MK either 😬!! #Outage
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I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
@virginmedia I refer back to my original tweet. Zero attempt to resolve my issue. Just can't do it. Your solution is not acceptable to me or new owner. Can you please provide details on how to escalate this to a complaint? What if I cancel DD and then set up new DD with new owner details?
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Dom O'Riley
(@domoriley) reported
from
Milton Keynes, England
@virginmedia And @virginmedia another point.. you say you offer compensation when your service fails.. not charging me for something you aren’t delivering is NOT compensation.. like going to a restaurant and being told we won’t be charging u for the food we won’t serve!! A disgrace
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@SkyHelpTeam This is a new contract I have taken out with you and it’s not a good start. If it’s not resolved within 48hrs I will cancel and go with Virgin media who don’t use openreach.
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Chris Wiltshire
(@cbwiltshire72) reported
from
Brackley, England
@JordanNicholls @virginmedia Good job you don’t need the connection for working and keeping NHS patients safe isn’t it. ... Oh, hang on...!
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Brian Cobbold
(@BrianCobbold2) reported
from
Bicester, England
@virginmedia Their understanding of the English Language was so poor, they offered me a discount that was £10 a month more than now. That was without getting any up to date equipment.
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Matt Davies
(@Matt_Davies_01) reported
from
Heath and Reach, England
.@virginmedia quite possibly the most appalling customer service in the UK, bar none! After calling 3mths ago to cancel a phone contract after a friend died, the number still rings yet today to wait 24hrs for it to cancel! Plus, they want the password from the deceased! 🤬
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I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
@virginmedia Company has been wound up so there won't be any concerns about liability. This wouldn't be an issue if account had been set up properly in the first place Tried to do it properly and will screenshot the chat for future legal recourse
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Chris 53
(@bodhititus2019) reported
from
Aylesbury Vale, England
Oooh, now I finally got round to taking notice.... The videos I, m watching via twitter are playing much better with Lebara mobile then they did tesco, moble..Actually they are playing better then they do on home broadband service Virgin media to.. The landlord pays that bill
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I Make Stuff Up On Tw*tter
(@sjdhatters) reported
from
Stoke Mandeville, England
@virginmedia That's ridiculous. It's a business. Internet is critical. Thats not an acceptable solution
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Lil’Shaq👊🏻
(@shaqlockholmes) reported
from
Leighton Buzzard, England
@OpenreachHelp They have and have been told an engineer within 5 days. Can you not read? Your engineer has lied and so have you. You have 48hrs to activate my line or I will cancel @SkyUK and use @virginmedia who don’t use your **** engineers or infrastructure
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Geo 🍍
(@GeoRog7) reported
from
Milton Keynes, England
@virginmedia I agree they wont but if you see the loss i am getting of -82dbm from being 7 metres away surely a pod will expand coverage into that area with the poor signal strength? If i stand next door to the router i get my expected speeds - thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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HARLEY
(@meaden_harley) reported
@virginmedia @the_pieface Fix pies WiFi man
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Isis Almeida
(@isiscarol14) reported
@virginmedia They can’t take the service with them because you don’t provide it at their new address. But you want to charge them GBP240 to disconnect and also charged me as well for a new account. How is that not you trying to make money off the very same service twice?
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james parsons
(@parso2j) reported
@virginmedia So how to we claim compensation for this? It’s been down since 7.30am and states it could be up by 4pm? Was supposed to be up at 11.59 according to your tracker
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Andy Ruxton
(@aruxton) reported
The state of the nation today. 10 year loyal customer gets 7% discount but still ends up paying more than double for that of new customers even when offering to sign a longer contract 😡. @virginmedia @Ofcom #RegulationNeeded @RipOffBritain
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Shane
(@sohanlon07) reported
@virginmedia Hi. I still haven’t had any contact and the issue continues to happen.
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Ravikanth Bhamidipat
(@rk_bhamidipati) reported
@virginmedia No. They just know construction should happen and planned for June 14th initially, later to 18th and now to 24th. No guarantees. Every single day things are different. Especially in These times this is not the best experience. Horrible feeling and helplessness for being loyal.
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sue walker
(@sueshadbolt) reported
@virginmedia you are a terrible company, you have cut us off a full week before our moving date, left us with nothing. 48 hours to put us back on line. Your customer service ops have cut us off on calls several times already. You give no help even though its all your fault.
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J Stampton
(@j_stampton) reported
@virginmedia Well VM are wasting their money if they employ a social media team to ‘point people in the right direction’. They should have a hotline to people in the org who can help because usually by the time it’s on Social Media , the customer has tried everything and is ******* right off.
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Isis Almeida
(@isiscarol14) reported
@virginmedia If that’s how you behave, trying to get money off two people for the same service, how do you expect me to choose your services? If you aren’t fair to them, why would you be fair to me? 🤔🤔🤔🤔🤔
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Isis Almeida
(@isiscarol14) reported
@virginmedia Lastly, can you please address your customer service hanging up on me as soon as I asked to file a complaint?