Virgin Media Outage Report in Newchurch, Isle of Wight, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Newchurch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Newchurch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Newchurch, Isle of Wight, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth and Gosport.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
Internet | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
Phone | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Newchurch, England
Latest outage, problems and issue reports in Newchurch and nearby locations:
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Stacey at In2Events
(@StaceyIn2Events) reported
from
Portsmouth, England
What a shocker, seems @virginmedia are totally inept at any and all forms of customer service, response or acknowledgement, across all media channels. So as a Virgin Media customer essentially be prepared to spend the rest of your life on hold for someone to ignore there too!
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UK NYCFC 🇬🇧 🗽
(@UKNYCFC) reported
from
Portsmouth, England
Argh @virginmedia x @FreeSports_TV why stream issues?!
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James Knibbs
(@Theknibbler) reported
from
Portsmouth, England
@virginmedia I want to set up my mums account onto ebilling but when i try to log onto website and put in recent billing information it says its not valid, she doesnt have computer etc. So need help to set this up please.
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Chris Puttock
(@Puttzthewriter) reported
from
Portsmouth, England
I would like to tell you about my experience with @virginmedia. With them I have had the worst customer service in my life. Phone calls left on hold for nearly an hour at a time just getting to through to a customer service person only to spend every conversation arguing with...
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Bogdan Dolanescu
(@dolb21) reported
from
Portsmouth, England
Hi @virginmedia how do i cancel my contract online/email? Without having to have an actual phone conversation. Thanks.
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Anywhere Deck Chairs
(@AnywhereDeckCha) reported
from
Portsmouth, England
@virginmedia hi, we are trying to cancel our package, we are unable to get through on the phone only a text response and the online link just sends me back to the beginning!
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Karoline Sofie Hennum
(@_karolinesofie) reported
from
Portsmouth, England
@virginmedia Are you having a lot of trouble with wifi in PO5 area these days? Our wifi has either been down or really slow lately. Today it doesn’t work at all, which is very unfortunate when working from home.
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Daniel J Watson
(@DJW280273) reported
from
Portsmouth, England
@virginmedia my internet has been cutting out for almost 24hrs. I am trying to work at home so don't have time to call. Can you please let me know when this issue is going to be resolved. All my equipment is functioning.
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ᵛᶦᶰᶜᵉᶰᵗ ᴿᵒᵈᶰᵉʸ ᶫᶦᵘ
(@vincentliu1986) reported
from
Portsmouth, England
@virginmedia is there any known issues in PO1 area, I’m unable to connect?
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Chas Cowell
(@ChasCowell) reported
from
Gosport, England
@virginmedia Not again 🤬🤬🤬 why has virgin media gone down
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Stacey at In2Events
(@StaceyIn2Events) reported
from
Portsmouth, England
@virginmedia another horrendous customer service experience today. Extortionate fees, vastly inadequate communication, hours on the phone listening to hold music, impossible to even log a complaint..for a company that’s premise is to ‘connect’ you’re doing a pretty atrocious job.
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Robin O'Grady
(@robogrady) reported
from
Gosport, England
@virginmedia - can you please reply to my letter dated 3rd June re: my Complaint No. COM10400847. Your appalling treatment of me as a customer continues!!
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🄰🄳🄰🄼 🄷🄰🅁🅁🄸🅂
(@pompeyadam1985) reported
from
Portsmouth, England
@virginmedia Hi I’ve now got this sorted thank you. A a manager called be back after listening to the telephone call and apologised and agreed the way it was handled was disgraceful. However I know this was just one person letting the company down. Case closed with you. TY , have a nice day
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Paul Borer 🏳️🌈🇬🇧
(@pbmcmlxxi) reported
from
Portsmouth, England
@colin_c1986 @virginmedia Wow. I had some broadband issues a few weeks back, seems settled now. Whenever I went on account to report fault, the auto check said found nothing - yet strange 15 mins later was all working, in both occasions!
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David Male
(@davidmale123) reported
from
Portsmouth, England
@virginmedia make it really hard to cancel my contract can someone please get in touch?
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Susan Thompson
(@soozythompson) reported
from
Gosport, England
@virginmedia why can I longer get the 1471 service?
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GIBBO
(@ONLYONEGIBBO) reported
from
Lee-on-the-Solent, England
@virginmedia So maybe you need to review your customer service protocols
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Raine Lambert
(@raine2016) reported
from
Portsmouth, England
@virginmedia I have done everything your online help suggests, I have done the automated help guide and by text and yet my wifi still doesn’t work properly and you have hung up twice on me after 44minutes each time. Losing faith. #sortitout #ineedanengineer #ineedanewbox
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Lynne Murray
(@Lynne_Murray007) reported
from
Hill Head, England
@virginmedia Good afternoon. I texted the number you provided on 27 May 2020 but have not received a reply. In the meantime I received a standard email which simply tells me what will happen when the first 12 months is up. I replied to the email but no response to that either. Help!
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Grant67
(@ghm67) reported
from
Portsmouth, England
@virginmedia @grimyido Very slow
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Craig McKenna
(@CraigMcKenna19) reported
@virginmedia on the phone for 2 hours to be told you can’t help we need to transfer you to someone else… an hour later get through to the someone else same issue! All to add premier sports which it for some reason won’t allow me to add on the box absolute joke!
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Adam 'Adz Adamski' Letson VA
(@AdamNLetson) reported
I am soooo friggin done with #virginmedia internet service. Though it was gonna be a step up from BT’s but boy for the last 3 weeks of experience had me wrong 😑😤
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KAG
(@kiraG021424) reported
@virginmedia Yes I did and was showing no problems, I have rebooted my router and it’s working again
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Michelle Nichols
(@Mrsmonk2604) reported
@virginmedia It’s not for my house/account I don’t have one with you it’s for next door who doesn’t seem to be living there so can’t speak to them but the fence needs replacing and if a lawnmower or strimmer comes along that’s going to be a problem
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Tessier-Ashpool 🇨🇭🇯🇲💻🛰️🇪🇹🇯🇵
(@FvdE) reported
@virginmedia No thank you. I've already specified my preferred solution at this stage. It'll be on the pavement by your cable terminal. DD cancelled as of.....NOW!
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Luke Houghton
(@LukeHou37284833) reported
@virginmedia 2months into our new virginmedia deal and so far had an the extremely terrible service. Intermittent Internet for over 3 weeks, was miss sold parts of a package, And constantly being told lies on the phone.
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DarenBorzynskiPhoto
(@darenborzynski) reported
Most common phrase in our home in the last few months... That's the internet down again! Thanks again @virginmedia Just the 3 times today. Maybe your customer service could recommend another company?
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andrew digby
(@dinamo1990) reported
@virginmedia you having issues with online accounts
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Shaun Friend
(@ShaunFriend) reported
@ruskin147 Currently 8 months and still waiting for Virgin Media to supply a service to an office I am trying to connect. Lack of civil contractors, blocked ducts, it’s been a mess from the beginning and a total lack of commitment to resolve from all involved.
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ele fkin na
(@Elenaa_D) reported
@f_mojo @virginmedia Nahh they’re the WORST😫 this hold music is sending me under too